Configuring Your Wireless Network

27

Your wireless router is now configured to provide Internet access for your network. Your wireless

router automatically connects to the Internet when one of your computers requires access. It is not

necessary to run a dialer or login application such as Dial-Up Networking or Enternet to connect,

log in, or disconnect. These functions are performed automatically by the wireless router as

needed.

To access the Internet from any computer connected to your wireless router, launch a browser such

as Microsoft Internet Explorer or Netscape Navigator. You should see the wireless router’s Internet

LED blink, indicating communication to the ISP. The browser should begin to display a Web page.

28

Configuring Your Wireless Network

Troubleshooting

29

Troubleshooting

If you have difficulties accessing the Internet, use the Basic Setup Checklist to make sure that you

have connected and set up your router correctly. If your basic setup is correct, then look for your

problem in one of the subsequent sections.

Basic Setup Checklist

The following items are the most common errors made when initially setting up a router. Carefully

review the checklist to make sure that you have followed the recommended procedures.

•

Be sure you always start your network in this sequence:

1.

Turn off and unplug the modem from the power outlet. Next, turn off the wireless router

and computer.

2.

Turn on the modem and wait 2 minutes.

3.

Turn on the wireless router and wait 1 minute.

4.

Turn on the computer.

•

Make sure the Ethernet cables are securely plugged in

.

–

The Internet status light on the wireless router will be lit if the Ethernet cable to the

wireless router from the modem is plugged in securely and the modem and wireless router

are both turned on (see

“Connecting Your Wireless Router” on page 14

).

–

For each powered-on computer connected to the wireless router with a securely plugged-

in Ethernet cable, the corresponding wireless router LAN port status light will be lit. The

label on the back of the wireless router identifies the number of each LAN port (see

“AC

power adapter outlet for connecting the power adapter.” on page 4

).

•

Make sure the network settings of the computer are correct.

–

LAN connected computers

must

be configured to obtain an IP address automatically using

DHCP. For more information, see the links in

“Related Documents” on page 41

.

For more information, refer to the online

User Manual.

A link to this document is

included on the

Resource CD

, and is also available from the router interface, after the

router is installed. Click

Documentation

on the main menu.

30

Troubleshooting

–

Some cable modem services require you to use the MAC address of the computer

registered on the account. If so, in the Router MAC Address section of the Basic Settings

menu, select “Use this Computer’s MAC Address.” Click

Apply

to save your settings.

Restart the network in the correct sequence.

•

Check the router status lights to verify correct router operation

. If the Power light does

not turn solid green within 2 minutes after turning the router on, reset the router according to

the instructions in

“Restoring the Default Password and Configuration Settings” on page 39

.

Checking Basic Router Functions

After you turn on power to the router, check that the following sequence of events has occurred:

1.

When power is first applied, verify that the power light is on (see

“Front Panel” on page 3

for

an illustration).

2.

Verify that the power light turns amber within a few seconds, indicating that the self-test

procedure is running.

3.

After approximately 20 seconds, verify that:

a.

The color of the power light changes to green.

b.

The LAN port lights are lit for any local ports that are connected.

If a port’s light is lit, a link has been established to the connected device. If a LAN port is

connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps,

the light will be amber.

c.

The Internet port is connected and its light is lit.

4.

If you have enabled WPS security, verify that the Push 'N' Connect status light stops blinking

and changes to green (otherwise the Push 'N' Connect status light should be off).

If the correct behavior does not occur, check for a remedy from the following list:

•

Power Light Not On.

If the Power and other lights are off (see

“Connecting Your Wireless

Router” on page 14

), check the following:

–

Make sure that the power cord is properly connected to your router and that the power

adapter is properly connected to a functioning power outlet.

–

Check that you are using the power adapter supplied by NETGEAR for this product.

If the error persists, you have a hardware problem and should contact technical support.

•

Power Light Blinks Green Slowly and Continuously.

The router firmware is corrupted.

Troubleshooting

31

To restore your firmware:

a.

Make sure your PC is connected to your router and the router is powered on.

b.

Insert the

Resource CD

that came with your router into your PC.

–

The CD will automatically start and detect the language you are using on your PC.

Select a different language option, if you prefer.

–

If the CD does not automatically start, browse the CD and double-click on

.

c.

In the CD’s menu, click

Supporting Software

, then click

Netgear Firmware Recovery

Utility

, and follow the prompts for the recovery process.

Installation of the utility places a NETGEAR Router Recovery

shortcut on the

desktop.

d.

After firmware recovery is complete, follow the prompts to restore your configuration

settings.

•

Power Light Stays Amber

. When the router is turned on, the Power light turns amber for

about 20 seconds and then turns green. If the light does not turn green, the router has a

problem.

If the Power light is still amber 1 minute after turning on power to the router:

a.

Turn the power off and back on to see if the router recovers.

b.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in

“Restoring the Default Password and

Configuration Settings” on page 39

.

If the error persists, you might have a hardware problem and should contact technical support.

•

Internet Light Stays Amber

. When the router is turned on, the Internet light turns amber for

about 20 seconds and then turns green. If the light does not turn green, the router has a

problem.

If the Internet light is still amber 1 minute after turning on power to the router:

a.

The Internet is not accessible. Confirm that you have the correct internet setting.

b.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.1.1. This procedure is explained in

“Restoring the Default Password and

Configuration Settings” on page 39

.

c.

Turn the power off and back on to see if the router recovers.

•

Internet or LAN Port Lights Not On.

If either the LAN or Internet lights do not light when

the Ethernet connection is made, check the following: