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WNHDE111 5GHz Wireless-N HD Access Point/Bridge User Manual
7-8
Using Network Management Tools
v1.1, May 2008
To restore your settings from a saved configuration file, enter the full path to the file on your
computer, or click
Browse
to browse to the file. When you have located it, click
Restore
to send
the file to the router. The router then reboots automatically.
Erasing the Configuration
Under some circumstances (for example, if you move the router to a different network or if you
have forgotten the password) you might want to erase the configuration and restore the factory
default settings. After an erase, the unit’s password is
password
.
To erase the configuration, click the
Erase
button in the Settings Backup screen.
To restore the factory default configuration settings when you do not know the login password or
IP address, you must use the restore factory settings button on the rear panel of the router (see
“Restoring the Default Configuration and Password” on page 8-4
).
Upgrading the Software
The software (also called firmware) of the Wireless-N AccessPoint/Bridge is stored in flash
memory, and can be upgraded as NETGEAR releases new software. Your unit can download and
install the new software, or you can download upgrade files from the NETGEAR website and
manually send the upgrade file to the router using your browser.
The Checking for Firmware Updates screen appears at login unless you clear the
Check for
Updated Firmware Upon Log-in
check box.
A screen is also provided for upgrading the router. From the main menu of the browser interface,
under Maintenance, select
Router Upgrade
to display the Router Upgrade screen.
Warning:
Do not interrupt the reboot process.
Tip:
To ensure that you are always using the latest router firmware, enable the Firmware
Upgrade Assistant feature so that the router will automatically detect a new version
of the firmware on the Internet and alert you to its availability.
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WNHDE111 5GHz Wireless-N HD Access Point/Bridge User Manual
Using Network Management Tools
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From this screen, you can check for new software versions by clicking the
Check
button. If a new
version is found, you can download and install it in one step. To enable the Smart Wizard to
automatically check for a new software version upon login, select the
Check for New Version
Upon Log-in
check box.
Alternatively, you can manually install an upgrade file stored on your computer.
Upgrading Automatically to New Software
If you have selected
Check for New Version Upon Log-in
, your router alerts you to the new
software when you log in. Otherwise, you can click the
Check
button in the Firmware Upgrade
screen to search for new software.
If the unit discovers a newer version of software, the message on the left displays when you log in.
If no new software is available, the message on the right displays.
To automatically upgrade to the new software, click
Yes
to allow the router to download and install
the new software file from NETGEAR.
When the upload is complete, your bridge automatically restarts. The upgrade process typically
takes about 1 minute. Read the new software release notes to determine whether you must
reconfigure the bridge after upgrading.
Upgrading Manually to New Software
To manually select, download, and install new software to your router:
1.
Under Maintenance on the main menu, select
Status
. Note the version number of your router
firmware.
2.
Go to the WNHDE111 support page on the NETGEAR website at
.
Tip:
Before upgrading the router software, use the router Settings Backup screen to save
your configuration settings. A router upgrade might cause the router settings to
revert to the factory defaults. If this happens, after completing the upgrade, you can
restore your settings from the backup.
Warning:
When uploading software to the Wireless-N AccessPoint/Bridge,
do not
interrupt the Web browser by closing the window, clicking a link, or loading a
new page. If the browser is interrupted, it could corrupt the software.
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WNHDE111 5GHz Wireless-N HD Access Point/Bridge User Manual
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Using Network Management Tools
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3.
Check the most recent firmware version offered against the firmware version shown on your
Router Status screen.
4.
If the version on the NETGEAR website is more recent, download the file to your computer.
5.
Under Maintenance on the main menu, select
Firmware Upgrade
.
6.
Click
Browse
, and locate the firmware image that you downloaded to your PC (the file ends in
.bin).
7.
Click
Upload
to send the firmware to the unit.
When the upload is complete, your bridge automatically restarts. The upgrade process
typically takes about 1 minute. Read the new software release notes to determine whether you
must reconfigure the bridge after upgrading.
Warning:
When uploading software to the Wireless-N AccessPoint/Bridge,
do not
interrupt the Web browser by closing the window, clicking a link, or loading a
new page. If the browser is interrupted, it could corrupt the software.
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8-1
v1.1, May 2008
Chapter 8
Troubleshooting
This chapter provides information about troubleshooting your 5 GHz Wireless-N HD Access
Point/Bridge WNHDE111. After each problem description, instructions are provided to help you
diagnose and solve the problem. As a first step, please review the Quick Tips.
This chapter includes the following sections:
“Troubleshooting Quick Tips
“Troubleshooting Basic Functions” on page 8-2
“Troubleshooting the Web Configuration Interface” on page 8-3
“Restoring the Default Configuration and Password” on page 8-4
Troubleshooting Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1.
Turn off
and
unplug the modem.
2.
Turn off the router.
3.
Turn off the WNHDE111 units and computers.
4.
Plug in the modem and turn it on. Wait 2 minutes.
5.
Turn on the router and wait 1 minute.
6.
Turn on the WNHDE111 units and wait 1 minute.
7.
Turn on the computers.
Tip:
NETGEAR provides helpful articles, documentation, and the latest software
updates at
.
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WNHDE111 5GHz Wireless-N HD Access Point/Bridge User Manual
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Troubleshooting
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Make sure that the Ethernet cables are securely plugged in.
The Internet status light on the wireless range extender is on if the Ethernet cable connecting
the wireless range extender and the network is plugged in securely and the WNHDE111 is
turned on.
Be sure the LED on/off button on the back panel is set to on so that you can monitor the status
lights.
Make sure that the wireless settings in the computer and WNHDE111 match
exactly.
For a wirelessly connected computer, the wireless network name (SSID) and WEP or WPA
security settings of the WNHDE111 and wireless computer must match exactly.
If you have enabled the wireless range extender to restrict wireless access by MAC address,
you must add the wireless computer’s MAC address to the router’s wireless card access list.
Make sure that the network settings of the computer are correct.
Wired and wirelessly connected computers
must
have network (IP) addresses on the same network
as the WNHDE111. The simplest way to do this is to configure each computer to obtain an IP
address automatically using DHCP. Click the link to the online document
“Preparing Your
Network” in Appendix B
, or see the documentation that came with your computer
.
Troubleshooting Basic Functions
After you turn on power to the unit, the following sequence of events should occur:
1.
When power is first applied, verify that the LED push button is set to on, and the Power light
is on.
2.
After approximately 10 seconds, verify that:
a.
The Power light is solidly on.
b.
The status lights of any in-use Ethernet LAN port are on. This indicates that a link has
been established to the connected device.
If any of the above conditions does not occur, see the appropriate following section.
The Power light is not on or is blinking.
If the Power and other lights are off when your unit is turned on:

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