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Page 31 / 48 Scroll up to view Page 26 - 30
N600 Wireless Dual Band Router WNDR3400 Setup Manual
Configuring Your Wireless Network
28
Testing Basic Wireless Connectivity
Once you have established basic wireless connectivity and enabled security settings appropriate to
your needs, you can test connectivity between devices connected to your router.
To test basic wireless connectivity:
1.
Log in to the wireless router at its default LAN address of
with its default
user name of
admin
and default password of
password
, or using whatever LAN address and
password you have set up.
2.
Select
Wireless Settings
from the main menu of the wireless router.
3.
Note your SSID name. If you used WPS to establish a connection with other devices, the SSID
will now be a randomly selected name.
4.
Make sure that you have selected the region in which the wireless router will operate.
5.
Check the Wireless mode. The default is
Up to 300Mbps at 5GHz & 145Mbps at 2.4GHz.
If
you are experiencing interference, try selecting one of the other available settings (see
“Configuring Your Wireless Settings and Security Options” on page 23
).
6.
Check your wireless security. If you used WPS to enable wireless security, your security will
be set to WPA/WPA2 with a randomly-selected PSK security password.
7.
Click
Apply
to save any changes.
8.
Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same wireless network name
(SSID) as the wireless router and the same wireless security as your wireless router. Check
that they have a wireless link and are able to obtain an IP address by DHCP from the router.
The SSID of any wireless adapters or wireless devices connected to your router
must match the SSID you configured in the wireless router. If they do not match,
you will not get a wireless connection.
If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless
connection when you click
Apply
. You must then change the wireless settings of
your computer to match the router’s new settings.
Page 32 / 48
N600 Wireless Dual Band Router WNDR3400 Setup Manual
Configuring Your Wireless Network
29
Your wireless router is now configured to provide Internet access for your network. Your wireless
router automatically connects to the Internet when one of your computers requires access. It is not
necessary to run a dialer or login application such as Dial-Up Networking or Enternet to connect,
log in, or disconnect. These functions are performed automatically by the wireless router as
needed.
To access the Internet from any computer connected to your wireless router, launch a browser such
as Microsoft Internet Explorer or Mozilla Firefox. You should see the wireless router’s Internet
LED blink, indicating communication to the ISP. The browser should begin to display a Web page.
Page 33 / 48
Troubleshooting
30
Troubleshooting
This chapter gives information about troubleshooting your wireless router. You can find help with
the following problems:
•
“Basic Setup Checklist” on page 30
•
“Checking Basic Router Functions” on page 31
•
“Troubleshooting Login Problems” on page 33
•
“Checking The Internet Service Connection” on page 34
•
“Testing the Path from a PC to Your Router” on page 36
•
“Testing the Path from a PC to the Internet” on page 37
Basic Setup Checklist
The following items are the most common errors made when initially setting up a router. Carefully
review the checklist to make sure that you have followed the recommended procedures.
Be sure to always start your network in this sequence:
1.
Turn off and unplug the modem from its power outlet, and turn off the wireless router and
computer.
2.
Turn on the modem, and wait 2 minutes.
3.
Turn on the wireless router, and wait 1 minute.
4.
Turn on the computer.
Make sure that the Ethernet cables are securely plugged in:
1.
Verify that the Internet status light on the wireless router is lit if the Ethernet cable to the
wireless router from the modem is plugged in securely and the modem and wireless router are
both turned on (see
“Front Panel” on page 3
).
2.
Verify that for each powered-on computer connected to the wireless router with a securely
plugged in Ethernet cable, the corresponding wireless router LAN port status light is lit (see
“Front Panel” on page 3
). The label on the bottom of the wireless router identifies the number
of each LAN port (see
“Router Label” on page 7
).
Page 34 / 48
N600 Wireless Dual Band Router WNDR3400 Setup Manual
Troubleshooting
31
Make sure that the network settings of the computer are correct:
1.
Verify that your LAN-connected computers are configured to obtain an IP address
automatically through DHCP. For help with this, see the documentation for your computer or
“Related Documents” on page 43
.
2.
Verify whether the MAC address is needed. Some cable modem services require you to use
the MAC address of the computer registered on the account. If this is the case, in the Router
MAC Address section of the Basic Settings screen, select
Use this Computer’s MAC
Address
. To save your settings, click
Apply
. Restart the network in the correct sequence.
Check the router status lights to verify correct router operation:
If the Power light does not turn solid green within 2 minutes after you turn the router on, reset the
router according to the instructions in
“Restoring the Default Password and Configuration
Settings” on page 42
.
Checking Basic Router Functions
After you turn on power to the router, check that the following sequence of events has occurred:
1.
When power is first applied, verify that the Power light is on (see
“Front Panel” on page 3
for
an illustration).
2.
Verify that the Power light turns amber within a few seconds, indicating that the self-test
procedure is running.
3.
After approximately 20 seconds, verify that:
a.
The color of the Power light changes to green.
b.
The LAN port lights are lit for any local ports that are connected.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10
Mbps, the light will be amber.
c.
The Internet port is connected and its light is lit.
4.
If you have enabled WPS security, verify that the dome light stops blinking and turns off
(unless you have configured the dome light to stay on).
Page 35 / 48
N600 Wireless Dual Band Router WNDR3400 Setup Manual
Troubleshooting
32
If the correct behavior does not occur, check for a remedy from the following table.
Table 2.
Troubleshooting the router’s LED behavior
LED Behavior
Recommended Action
Power light is off.
See
“Connecting Your Wireless Router” on page 13
), check the following:
•
Make sure that the power cord is properly connected to your router and that
the power adapter is properly connected to a functioning power outlet.
•
Check that you are using the power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and should contact technical
support.
Power light stays amber.
When the router is turned on, the Power light turns amber for about 20 seconds
and then turns green. If the light does not turn green, the router has a problem.
If the Power light is still amber 1 minute after turning on power to the router:
1.
Turn the power off and back on to see if the router recovers.
2.
Clear the router’s configuration to factory defaults. This will set the router’s
IP address to 192.168.1.1. This procedure is explained in
“Restoring the
Default Password and Configuration Settings” on page 42
.
If the error persists, you might have a hardware problem and should contact
technical support.
Power light blinks green
slowly and continuously.
The router firmware is corrupted.
To restore your firmware:
1.
Make sure that your PC is connected to your router and the router is
powered on.
2.
Insert the
Resource CD
that came with your router into your PC.
The CD automatically starts and detects the language you are using on your
PC. Select a different language option, if you prefer. If the CD does not
automatically start, browse the CD and double-click on
.
3.
Click
Supporting Software
, then
Netgear Firmware Recovery Utility
, and
follow the prompts for the recovery process.
4.
After firmware recovery is complete, follow the prompts to restore your
configuration

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