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Page 116 / 134 Scroll up to view Page 111 - 115
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
7-10
Troubleshooting
v1.0, January 2008
•
Is your router set to a wireless standard that is not supported by your wireless card? Check the
Mode setting, as described in
“Viewing and Configuring Basic ISP Settings” on page 1-5
.
If your wireless network appears, but the signal strength is weak, check these conditions:
•
Is your router too far from your computer, or too close? Place your computer near the router,
but at least 6 feet away, and see whether the signal strength improves.
•
Is your wireless signal obstructed by objects between the router and your computer? See
“Optimizing Wireless Performance” on page 5-13
.
If your wireless network appears and has good signal strength, configure your wireless card and
router for the simplest possible connection, as described in the next section.
Setting Up and Testing Basic Wireless Connectivity
Follow these instructions to set up and test basic wireless connectivity. Once you have established
basic wireless connectivity, you can enable security settings appropriate to your needs.
Note:
If you use a wireless computer to change wireless settings, you might be
disconnected when you click
Apply
. Reconfigure your wireless adapter to match
the new settings, or access the wireless router from a wired computer to make any
further changes.
Page 117 / 134
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
Troubleshooting
7-11
v1.0, January 2008
1.
Select
Wireless Settings
under Setup in the main menu of the WNDR3300 router
.
2.
For the wireless network name (SSID), use the default name, or choose a suitable descriptive
name. In the
Name (SSID)
field, you can enter a value of up to 32 alphanumeric characters.
The default SSID is NETGEAR.
3.
Select the region in which the wireless interface will operate.
4.
Set the channel. The default channel is
Auto
.
Figure 7-1
Note:
The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the
SSID of any wireless access adapters must match the SSID you configure in
the RangeMax Dual Band Wireless-N Router WNDR3300. If they do not
match, you will not get a wireless connection to the WNDR3300 router.
Page 118 / 134
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
7-12
Troubleshooting
v1.0, January 2008
This field determines which operating frequency is used. It should not be necessary to change
the wireless channel unless you notice interference problems with another nearby wireless
router or access point. Select a channel that is not being used by any other wireless networks
within several hundred feet of your router. For more information about the wireless channel
frequencies, click the link to the online document
“Wireless Networking Basics” in
Appendix B
.
5.
Set the mode to
Up to 270 Mbps at 5 GHz and 54 Mbps at 2.4 GHz
.
6.
For Security Options, select
None
.
7.
Click
Apply
to save your changes.
8.
Select
Wireless Settings
under Advanced in the main menu of the WNDR3300 router
.
9.
Make sure the
Enable Wireless Router Radio
and
Enable SSID Broadcast
check boxes are
selected.
10.
Click
Setup Access List
.
11.
Make sure that the
Turn Access Control On
check box is
not
selected.
Note:
If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless
connection when you click
Apply
. You must then change the wireless settings
of your computer to match the router’s new settings.
Figure 7-2
Page 119 / 134
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
Troubleshooting
7-13
v1.0, January 2008
12.
Configure and test your wireless computer for wireless connectivity.
Program the wireless adapter of your computer to have the same SSID and channel that you
configured in the router, and disable encryption. Check that your computer has a wireless link
and can obtain an IP address by DHCP from the router.
Once your computer has basic wireless connectivity to the router, you can configure the advanced
wireless security functions of the computer and router (for more information about security, see
Chapter 2, “Safeguarding Your Network”
).
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password back to
password
. You can erase the current configuration and
restore factory defaults in two ways:
•
Use the Erase function of the router (see
“Erasing the Configuration” on page 6-9
).
•
Use the restore factory settings button on the rear panel of the router. Use this method for cases
when the administration password or IP address is not known.
To restore the factory default configuration settings when you do not know the administration
password or IP address, you must use the restore settings button on the rear panel of the router.
1.
Press and hold the restore settings button for 10 seconds.
2.
Release the restore settings button, and wait for the router to reboot.
If the wireless router fails to restart, or the Power light continues to blink or turns solid amber, the
unit might be defective. If the error persists, you might have a hardware problem and should
contact Technical Support at
.
Page 120 / 134
NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual
7-14
Troubleshooting
v1.0, January 2008

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