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Page 36 / 180 Scroll up to view Page 31 - 35
Reference Manual for the 108 Mbps Wireless Media Router WGT634U
3-10
Connecting the Router to the Internet
April 2004, 202-10018-02
Basic Setup Troubleshooting Tips
Here are some tips for correcting simple problems that may prevent you from connecting to the
Internet or connecting to the wireless router.
Make sure the wireless settings in the computer and router match exactly.
The Wireless Network Name (SSID) and WEP settings of the router and wireless computer
must match exactly.
Be sure to restart your network in the correct sequence.
Follow this sequence. Turn off the modem, wireless router, and computer. Turn on the modem
first and wait two minutes. Next turn on the wireless router, and finally the computers.
Make sure the Ethernet cables are securely plugged in.
•
For each powered on computer connected to the wireless router with a securely plugged in
Ethernet cable, the corresponding router LAN port status light will be lit. The label on the
bottom of the wireless router identifies the number of each LAN port.
•
The Internet port status light on the wireless router will be lit if the Ethernet cable from the
wireless router to the modem is plugged in securely and the modem and wireless router are
both turned on.
Make sure the network settings are correct.
•
LAN and wirelessly connected computers
must
be configured to obtain an IP address
automatically via DHCP. For instructions on how to do this, please see the animated tutorials
on the
108 Mbps Wireless Media Router WGRT634U Resource CD (230-10043-02)
or
Appendix C, “Preparing Your Network”
.
•
Some cable modem ISPs require you to set the router to use the MAC address of the computer
registered on the account. If so, in the Basic Settings menu Wireless Router MAC Address
section, select “Use this Computer’s MAC address”. The router will then capture and use the
MAC address of the computer that you are now using. You must be using the computer that is
registered with the ISP. Click Apply to save your settings. Restart the network in the correct
sequence.
Understanding the Setup Wizard Options
The topics below describe each of the various options the Setup Wizard can detect. Use this
information as a reference for filling in the Setup Wizard menus.
Page 37 / 180
Reference Manual for the 108 Mbps Wireless Media Router WGT634U
Connecting the Router to the Internet
3-11
April 2004, 202-10018-02
PPPoE Smart Wizard-Detected Option
If the Setup Smart
Wizard discovers that your ISP uses PPPoE, you will see this menu:
Figure 3-7:
Setup Smart
Wizard menu for PPPoE accounts
•
Enter the Account Name, Domain Name, Login, and Password as provided by your ISP. These
fields are case sensitive. The router will try to discover the domain automatically if you leave
the Domain Name blank. Otherwise, you may need to enter it manually.
•
To change the login timeout, enter a new value in minutes. This determines how long the
router keeps the Internet connection active after there is no Internet activity from the LAN.
Entering a timeout value of zero means never log out.
Note:
You no longer need to run the ISP’s login program on your computer in order to access
the Internet. When you start an Internet application, your router will automatically log you in.
•
If you know that your ISP does not automatically transmit DNS addresses to the router during
login, select “Use these DNS servers” and enter the IP address of your ISP’s Primary DNS
Server. If a Secondary DNS Server address is available, enter it also.
Note:
If you enter DNS addresses, restart your computers so that these settings take effect.
•
Click Apply to save your settings.
•
Click Test to verify that your Internet connection works. If the NETGEAR Web site does not
appear within one minute, refer to
Chapter 9, “Troubleshooting”
.
Page 38 / 180
Reference Manual for the 108 Mbps Wireless Media Router WGT634U
3-12
Connecting the Router to the Internet
April 2004, 202-10018-02
Telstra Bigpond Cable Smart Wizard-Detected Option
If the Setup Wizard discovers Telstra Bigpond Cable is your ISP, you will see this menu:
Figure 3-8:
Setup
Smart
Wizard menu for Telstra Bigpond Cable accounts
•
Enter your Login, Password and Authentication Server. These fields are case sensitive.
Note:
You will no longer need to launch the ISP’s login program on your computer in order to
access the Internet. When you start an Internet application, your router will automatically log
you in.
•
The Domain Name Server (DNS) Address parameters may be necessary to access your ISP’s
services such as mail or news servers.
Note:
If you enter DNS addresses, restart your computers so that these settings take effect.
•
Wireless Router MAC Address. This section determines the Ethernet MAC Address that will
be used by the router on the Internet port. Some ISPs will register the Ethernet MAC address
of the network interface card in your computer when your account is first opened. They will
then only accept traffic from the MAC address of that computer. This feature allows your
router to masquerade as that computer.
To change the MAC address, select “Use this Computer’s MAC address.” The router will then
capture and use the MAC address of the computer that you are now using. You must be using
the one computer that is allowed by the ISP. Or, select “Use this MAC address” and enter it.
Page 39 / 180
Reference Manual for the 108 Mbps Wireless Media Router WGT634U
Connecting the Router to the Internet
3-13
April 2004, 202-10018-02
•
Click Apply to save your settings.
•
Click Test to test your Internet connection. If the NETGEAR Web site does not appear within
one minute, refer to
Chapter 9, “Troubleshooting”
.
Dynamic IP Smart Wizard-Detected Option
If the Setup Wizard discovers that your ISP uses Dynamic IP assignment, you will see this menu:
Figure 3-9:
Setup
Smart
Wizard menu for Dynamic IP address accounts
•
Enter your Account Name (may also be called Host Name) and Domain Name. These
parameters may be necessary to access your ISP’s services such as mail or news servers. If you
leave the Domain Name field blank, the router try to discover the domain. Otherwise, you may
need to enter it manually.
•
If you know that your ISP does not automatically transmit DNS addresses to the router during
login, select Use these DNS servers and enter the IP address of your ISP’s Primary DNS
Server. If a Secondary DNS Server address is available, enter it also.
Note:
If you enter DNS addresses, restart your computers so that these settings take effect.
•
Click Apply to save your settings.
•
Click Test to test your Internet connection. If the NETGEAR Web site does not appear within
one minute, refer to
Chapter 9, “Troubleshooting”
.
Page 40 / 180
Reference Manual for the 108 Mbps Wireless Media Router WGT634U
3-14
Connecting the Router to the Internet
April 2004, 202-10018-02
Fixed IP Account Smart
Wizard-Detected Option
If the Setup Wizard discovers that your ISP uses Fixed IP assignment, you will see this menu:
Figure 3-10:
Setup Smart
Wizard menu for Fixed IP address accounts
•
Fixed IP is also called Static IP. Enter your assigned IP Address, Subnet Mask, and the IP
Address of your ISP’s gateway router. This information should have been provided to you by
your ISP. Refer to the configuration parameters from your ISP you recorded in
“Record Your
Internet Connection Information” on page 3-3
.
•
Enter the IP address of your ISP’s Primary and Secondary DNS Server addresses.
Note:
Restart the computers on your network so that these settings take effect.
•
Click Apply to save the settings.
•
Click Test to test your Internet connection. If the NETGEAR Web site does not appear within
one minute, refer to
Chapter 9, “Troubleshooting”
.

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