Reference Manual for the 108 Mbps Wireless Media Router WGT634U

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Connecting the Router to the Internet

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Basic Setup Troubleshooting Tips

Here are some tips for correcting simple problems that may prevent you from connecting to the

Internet or connecting to the wireless router.

Make sure the wireless settings in the computer and router match exactly.

The Wireless Network Name (SSID) and WEP settings of the router and wireless computer

must match exactly.

Be sure to restart your network in the correct sequence.

Follow this sequence. Turn off the modem, wireless router, and computer. Turn on the modem

first and wait two minutes. Next turn on the wireless router, and finally the computers.

Make sure the Ethernet cables are securely plugged in.

•

For each powered on computer connected to the wireless router with a securely plugged in

Ethernet cable, the corresponding router LAN port status light will be lit. The label on the

bottom of the wireless router identifies the number of each LAN port.

•

The Internet port status light on the wireless router will be lit if the Ethernet cable from the

wireless router to the modem is plugged in securely and the modem and wireless router are

both turned on.

Make sure the network settings are correct.

•

LAN and wirelessly connected computers

must

be configured to obtain an IP address

automatically via DHCP. For instructions on how to do this, please see the animated tutorials

on the

108 Mbps Wireless Media Router WGRT634U Resource CD (230-10043-02)

or

Appendix C, “Preparing Your Network”

.

•

Some cable modem ISPs require you to set the router to use the MAC address of the computer

registered on the account. If so, in the Basic Settings menu Wireless Router MAC Address

section, select “Use this Computer’s MAC address”. The router will then capture and use the

MAC address of the computer that you are now using. You must be using the computer that is

registered with the ISP. Click Apply to save your settings. Restart the network in the correct

sequence.

Understanding the Setup Wizard Options

The topics below describe each of the various options the Setup Wizard can detect. Use this

information as a reference for filling in the Setup Wizard menus.

Reference Manual for the 108 Mbps Wireless Media Router WGT634U

Connecting the Router to the Internet

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April 2004, 202-10018-02

PPPoE Smart Wizard-Detected Option

If the Setup Smart

Wizard discovers that your ISP uses PPPoE, you will see this menu:

Figure 3-7:

Setup Smart

Wizard menu for PPPoE accounts

•

Enter the Account Name, Domain Name, Login, and Password as provided by your ISP. These

fields are case sensitive. The router will try to discover the domain automatically if you leave

the Domain Name blank. Otherwise, you may need to enter it manually.

•

To change the login timeout, enter a new value in minutes. This determines how long the

router keeps the Internet connection active after there is no Internet activity from the LAN.

Entering a timeout value of zero means never log out.

Note:

You no longer need to run the ISP’s login program on your computer in order to access

the Internet. When you start an Internet application, your router will automatically log you in.

•

If you know that your ISP does not automatically transmit DNS addresses to the router during

login, select “Use these DNS servers” and enter the IP address of your ISP’s Primary DNS

Server. If a Secondary DNS Server address is available, enter it also.

Note:

If you enter DNS addresses, restart your computers so that these settings take effect.

•

Click Apply to save your settings.

•

Click Test to verify that your Internet connection works. If the NETGEAR Web site does not

appear within one minute, refer to

Chapter 9, “Troubleshooting”

.

Reference Manual for the 108 Mbps Wireless Media Router WGT634U

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Connecting the Router to the Internet

April 2004, 202-10018-02

Telstra Bigpond Cable Smart Wizard-Detected Option

If the Setup Wizard discovers Telstra Bigpond Cable is your ISP, you will see this menu:

Figure 3-8:

Setup

Smart

Wizard menu for Telstra Bigpond Cable accounts

•

Enter your Login, Password and Authentication Server. These fields are case sensitive.

Note:

You will no longer need to launch the ISP’s login program on your computer in order to

access the Internet. When you start an Internet application, your router will automatically log

you in.

•

The Domain Name Server (DNS) Address parameters may be necessary to access your ISP’s

services such as mail or news servers.

Note:

If you enter DNS addresses, restart your computers so that these settings take effect.

•

Wireless Router MAC Address. This section determines the Ethernet MAC Address that will

be used by the router on the Internet port. Some ISPs will register the Ethernet MAC address

of the network interface card in your computer when your account is first opened. They will

then only accept traffic from the MAC address of that computer. This feature allows your

router to masquerade as that computer.

To change the MAC address, select “Use this Computer’s MAC address.” The router will then

capture and use the MAC address of the computer that you are now using. You must be using

the one computer that is allowed by the ISP. Or, select “Use this MAC address” and enter it.

Reference Manual for the 108 Mbps Wireless Media Router WGT634U

Connecting the Router to the Internet

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April 2004, 202-10018-02

•

Click Apply to save your settings.

•

Click Test to test your Internet connection. If the NETGEAR Web site does not appear within

one minute, refer to

Chapter 9, “Troubleshooting”

.

Dynamic IP Smart Wizard-Detected Option

If the Setup Wizard discovers that your ISP uses Dynamic IP assignment, you will see this menu:

Figure 3-9:

Setup

Smart

Wizard menu for Dynamic IP address accounts

•

Enter your Account Name (may also be called Host Name) and Domain Name. These

parameters may be necessary to access your ISP’s services such as mail or news servers. If you

leave the Domain Name field blank, the router try to discover the domain. Otherwise, you may

need to enter it manually.

•

If you know that your ISP does not automatically transmit DNS addresses to the router during

login, select Use these DNS servers and enter the IP address of your ISP’s Primary DNS

Server. If a Secondary DNS Server address is available, enter it also.

Note:

If you enter DNS addresses, restart your computers so that these settings take effect.

•

Click Apply to save your settings.

•

Click Test to test your Internet connection. If the NETGEAR Web site does not appear within

one minute, refer to

Chapter 9, “Troubleshooting”

.

Reference Manual for the 108 Mbps Wireless Media Router WGT634U

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Connecting the Router to the Internet

April 2004, 202-10018-02

Fixed IP Account Smart

Wizard-Detected Option

If the Setup Wizard discovers that your ISP uses Fixed IP assignment, you will see this menu:

Figure 3-10:

Setup Smart

Wizard menu for Fixed IP address accounts

•

Fixed IP is also called Static IP. Enter your assigned IP Address, Subnet Mask, and the IP

Address of your ISP’s gateway router. This information should have been provided to you by

your ISP. Refer to the configuration parameters from your ISP you recorded in

“Record Your

Internet Connection Information” on page 3-3

.

•

Enter the IP address of your ISP’s Primary and Secondary DNS Server addresses.

Note:

Restart the computers on your network so that these settings take effect.

•

Click Apply to save the settings.

•

Click Test to test your Internet connection. If the NETGEAR Web site does not appear within

one minute, refer to

Chapter 9, “Troubleshooting”

.