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Reference Manual for the NETGEAR ProSafe 802.11g Wireless Access Point WG102
Troubleshooting
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202-10064-02, June 2005
I cannot connect to the WG102 to configure it.
Check these items:
The WG102 is properly installed, LAN connections are OK, and it is powered on. Check that
the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating
a 100 Mbps Ethernet connection) to verify that the Ethernet connection is OK.
The default configuration of the WG102 is for a static IP address of 192.168.0.229 and a Mask
of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are
correct.
If you are using the NetBIOS name of the WG102 to connect, ensure that your computer and
the WG102 are on the same network segment or that there is a WINS server on your network.
If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.
If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WG102. The WG102 default IP Address is 192.168.0.229 and the default Subnet
Mask is 255.255.255.0.
When I enter a URL or IP address I get a timeout error.
A number of things could be causing this. Try the following troubleshooting steps.
Check whether other PCs work. If they do, ensure that your PCs TCP/IP settings are correct. If
using a Fixed (Static) IP Address, check the Subnet Mask, Default Gateway, DNS, and IP
Addresses.
If the PCs are configured correctly, but still not working, ensure that the WG102 is connected
and turned on. Connect to it and check its settings. If you cannot connect to it, check the LAN
and power connections.
If the WG102 is configured correctly, check your Internet connection (DSL/Cable modem
etc.) to make sure that it is working correctly.
Try again.
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Reference Manual for the NETGEAR ProSafe 802.11g Wireless Access Point WG102
6-4
Troubleshooting
202-10064-02, June 2005
Using the Reset Button to Restore Factory Default Settings
The Reset button (see
“WG102 rear panel” on page 2-7
) has two functions:
Reboot.
When pressed and released quickly, the WG102 will reboot (restart).
Reset to Factory Defaults.
This button can also be used to clear ALL data and restore ALL
settings to the factory default values.
To clear all data and restore the factory default values:
1.
Power off the WG102 and power it back on.
2.
Use something with a small point, such as a pen, to press the Reset button in and hold it in for
at least 5 seconds.
3.
Release the Reset button.
The factory default configuration has now been restored, and the WG102 is ready for use.
Page 83 / 118
Reference Manual for the NETGEAR ProSafe 802.11g Wireless Access Point WG102
Specifications
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202-10064-02, June 2005
Appendix A
Specifications
This appendix provides technical specifications for the NETGEAR WG102 ProSafe 802.11g
Wireless Access Point.
Specifications for the WG102
Parameter
NETGEAR WG102 ProSafe 802.11g Wireless Access Point
Network Management
Web-based configuration and status monitoring
Maximum Clients
Limited by the amount of wireless network traffic generated by each node;
typically 15 to 20 nodes.
Status LEDs
Power/Ethernet LAN/Wireless LAN/Test
Power Adapter
12V DC, 1 A
Electromagnetic Compliance
FCC Part 15 Class B and C, CE, C-TICK
Environmental Specifications
Operating temperature: 0 to 45° C
Operating humidity: 5-95%, non-condensing
Wireless
Data Encoding:
802.11b: 1 and 2 Mbps, Direct Sequence Spread Spectrum (DSSS)
802.11b: 5.5 and 11 Mbps, Complementary Code Keying (CCK)
802.11g: All rates, Orthogonal Frequency Division Multiplexing (OFDM)
Maximum Computers Per
Wireless Network:
Limited by the amount of wireless network traffic generated by each node.
Typically 30-70 nodes.
802.11b and g
Radio Data Rate
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54, and 108 Mbps
(Auto-rate
capable)
802.11b and g
Operating Frequencies and
Channels
2.412 ~ 2.462 GHz (North America), Channels 1-11
2.412 ~ 2.472 GHz (Europe including France and Spain, and Japan),
Channels 1-13
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Reference Manual for the NETGEAR ProSafe 802.11g Wireless Access Point WG102
A-2
Specifications
202-10064-02, June 2005
802.11b and g
Typical Maximum
Transmit Power
802.11b mode, 1 to 11Mbps: +19 dBm*
802.11g mode, 6 to 24 Mbps: +18 dBm*
802.11g mode, 36/48/54 Mbps: +17/16/15 dBm*
*Note: Maximum transmit power varies based on country or region selection
to ensure local regulatory compliance.
802.11b and g
Typical Receive Sensitivity
802.11b mode at 1Mbps: -95 dBm
802.11b mode at 2 Mbps: -93 dBm
802.11b mode at 5.5 Mbps: -91dBm
802.11b mode at 11 Mbps: -89 dBm
802.11g mode at 6 Mbps: -91 dBm
802.11g mode at 9 Mbps: -90 dBm
802.11g mode at 12 Mbps: -89 dBm
802.11g mode at 18 Mbps: -87 dBm
802.11g mode at 24 Mbps: -84 dBm
802.11g mode at 36 Mbps: -81 dBm
802.11g mode at 48 Mbps: -77 dBm
802.11g mode at 54 Mbps: -75 dBm
802.11g mode at 108 Mbps: -72 dBm
Antenna:
One (1) external 5 dBi 2.4 GHz detachable antenna
802.11 Security
40-bits (also called 64-bits), 128, and 152-bits WEP data encryption; WPA
and WPA2
Parameter
NETGEAR WG102 ProSafe 802.11g Wireless Access Point
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Wireless Networking Basics
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202-10064-02, June 2005
Appendix B
Wireless Networking Basics
This chapter provides an overview of Wireless networking.
Wireless Networking Overview
The WG102 Access Point conforms to the Institute of Electrical and Electronics Engineers (IEEE)
802.11b and 802.11g standards for wireless LANs (WLANs). On an 802.11b or g wireless link,
data is encoded using direct-sequence spread-spectrum (DSSS) technology and is transmitted in
the unlicensed radio spectrum at 2.5GHz. The maximum data rate for the 802.11b wireless link is
11 Mbps, but it will automatically back down from 11 Mbps to 5.5, 2, and 1 Mbps when the radio
signal is weak or when interference is detected. The 802.11g auto rate sensing rates are 1, 2, 5.5, 6,
9, 12, 18, 24, 36, 48, and 54 Mbps.
The 802.11 standard is also called Wireless Ethernet or Wi-Fi by the Wireless Ethernet
Compatibility Alliance (WECA, see
), an industry standard group promoting
interoperability among 802.11 devices. The 802.11 standard offers two methods for configuring a
wireless network - ad hoc and infrastructure.
Infrastructure Mode
With a wireless Access Point, you can operate the wireless LAN in the infrastructure mode. This
mode provides wireless connectivity to multiple wireless network devices within a fixed range or
area of coverage, interacting with wireless nodes via an antenna.
In the infrastructure mode, the wireless access point converts airwave data into wired Ethernet
data, acting as a bridge between the wired LAN and wireless clients. Connecting multiple Access
Points via a wired Ethernet backbone can further extend the wireless network coverage. As a
mobile computing device moves out of the range of one access point, it moves into the range of
another. As a result, wireless clients can freely roam from one Access Point domain to another and
still maintain seamless network connection.

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