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The BASIC Home page displays.
4.
Select
ADVANCED > Advanced Setup > Port Forwarding / Port Triggering
.
The Port Forwarding / Port Triggering page displays.
5.
Select the
Port Triggering
radio button.
The previous figure shows two port triggering rules.
6.
In the Port Triggering Portmap Table, select the radio button next to the service or application name.
7.
Click the
Delete Service
button.
The rule is removed from the Port Triggering Portmap Table.
Specify the Time-Out for Port Triggering
The time-out period for port triggering controls how long the inbound ports stay open when the router
detects no activity. A time-out period is required because the router cannot detect when the service or
application terminates.
To specify the time-out for port triggering:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2.
Enter
.
A login window opens.
3.
Enter the router user name and password.
The user name is
admin
. The default password is
password
. The user name and password are
case-sensitive.
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231
Nighthawk AC1900 Smart WiFi Router Model R6900
Page 232 / 248
The BASIC Home page displays.
4.
Select
ADVANCED > Advanced Setup > Port Forwarding / Port Triggering
.
The Port Forwarding / Port Triggering page displays.
5.
Select the
Port Triggering
radio button.
The port triggering settings display.
6.
In the
Port Triggering Time-out
field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
7.
Click the
Apply
button.
Your settings are saved.
Disable Port Triggering
By default, port triggering is enabled.You can disable port triggering temporarily without removing any
port triggering rules.
To disable port triggering:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2.
Enter
.
A login window opens.
3.
Enter the router user name and password.
The user name is
admin
. The default password is
password
. The user name and password are
case-sensitive.
The BASIC Home page displays.
4.
Select
ADVANCED > Advanced Setup > Port Forwarding / Port Triggering
.
The Port Forwarding / Port Triggering page displays.
5.
Select the
Port Triggering
radio button.
The port triggering settings display.
6.
Select the
Disable Port Triggering
check box.
If this check box is selected, the router does not apply port triggering rules even if you specified them.
7.
Click the
Apply
button.
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Nighthawk AC1900 Smart WiFi Router Model R6900
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Your settings are saved.
Application Example: Port Triggering for Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using
port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts
a session.
An example is Internet Relay Chat (IRC).Your computer connects to an IRC server at destination port
6667.The IRC server not only responds to your originating source port but also sends an “identify” message
to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session
with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating
computer.”
The following sequence shows the effects of this port triggering rule:
1.
You open an IRC client program to start a chat session on your computer.
2.
Your IRC client composes a request message to an IRC server using a destination port number of
6667, the standard port number for an IRC server process.Your computer then sends this request
message to your router.
3.
Your router creates an entry in its internal session table describing this communication session between
your computer and the IRC server.Your router stores the original information, performs Network
Address Translation (NAT) on the source address and port, and sends this request message through
the Internet to the IRC server.
4.
Noting your port triggering rule and observing the destination port number of 6667, your router creates
another session entry to send any incoming port 113 traffic to your computer.
5.
The IRC server sends a return message to your router using the NAT-assigned source port (for
example, port 33333) as the destination port and also sends an “identify” message to your router with
destination port 113.
6.
When your router receives the incoming message to destination port 33333, it checks its session table
to see if a session is active for port number 33333. Finding an active session, the router restores the
original address information replaced by NAT and sends this reply message to your computer.
7.
When your router receives the incoming message to destination port 113, it checks its session table
and finds an active session for port 113 associated with your computer. The router replaces the
message’s destination IP address with your computer’s IP address and forwards the message to your
computer.
8.
When you finish your chat session, your router eventually senses a period of inactivity in the
communications.The router then removes the session information from its session table, and incoming
traffic is no longer accepted on port numbers 33333 or 113.
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Nighthawk AC1900 Smart WiFi Router Model R6900
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15
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
router
. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for
product and contact information.
The chapter contains the following sections:
Reboot the Router From Its Web Page
on page 234
Quick Tips
on page 235
Troubleshoot With the LEDs
on page 236
You Cannot Log In to the Router
on page 238
You Cannot Access the Internet
on page 238
Changes Are Not Saved
on page 241
Troubleshoot WiFi Connectivity
on page 241
Troubleshoot Your Network Using the Ping Utility
on page 242
234
Page 235 / 248
Reboot the
Router
From Its Web Page
You or
NETGEAR
technical support can reboot the
router
from its web page, either locally or remotely,
for example, when the
router
seems to be unstable or is not operating normally.
To reboot the
router
from its web page:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2.
Enter
.
A login window opens.
3.
Enter the
router
user name and password.
The user name is
admin
. The default password is
password
. The user name and password are
case-sensitive.
The BASIC Home page displays.
4.
Click the
ADVANCED
tab.
The Advanced Home page displays.
5.
In the Router Information pane, click the
Reboot
button.
A confirmation pop-up window displays.
6.
Click the
OK
button.
The
router
reboots.
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
If you must restart your network, follow this sequence:
1.
Turn off and unplug the modem.
2.
Turn off the
router
.
3.
Plug in the modem and turn it on. Wait two minutes.
4.
Turn on the
router
and wait two minutes.
Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely plugged in.The Internet
LED on the
router
is lit if the Ethernet cable connecting the
router
and the modem is plugged in securely
and the modem and
router
are turned on. If one or more powered-on computers are connected to the
router
by an Ethernet cable, the corresponding numbered router LAN port LEDs light.
Troubleshooting
235
Nighthawk AC1900 Smart WiFi Router Model R6900

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