Chapter 5.

Advanced

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Mobile Broadband 11n Wireless Router MBR1210 User Manual

Traffic Meter

Traffic metering allows you to monitor the volume of Internet traffic passing through your

router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a

monthly limit, and get a live update of traffic usage. You enable separate traffic meters for the

mobile broadband connection and the Ethernet connection.

To monitor traffic on your router:

1.

Under Advanced on the router menu, select

Traffic Meter.

2.

Click the appropriate

Show Traffic Meter

Application for ...

radio button for the type of

Internet connection (e.g., mobile broadband

or Ethernet) you are setting up.

3.

To enable the traffic meter, select the

Enable

Traffic Meter

check box.

4.

If you would like to record and restrict the

volume of Internet traffic, select the

Traffic

volume control

by

radio button. You can

select one of the following options for

controlling the traffic volume:

•

No Limit

. No restriction is applied when

the traffic limit is reached.

•

Download only

. The restriction is

applied to incoming traffic only.

•

Both Directions

. The restriction is

applied to both incoming and outgoing

traffic.

5.

You can limit the amount of data traffic

allowed per month:

•

By specifying how many Mbytes per

month are allowed.

•

By specifying how many hours of traffic are allowed.

6.

Set the Traffic Counter to begin at a specific time and date.

7.

Set up traffic control to issue a warning message before the monthly limit of Mbytes or hours

is reached. You can select one of the following to occur when the limit is attained:

•

The Internet LED flashes green or amber.

•

The Internet connection is disconnected and disabled.

8.

Set up

Internet Traffic Statistics

to monitor the data traffic.

9.

Click the

Traffic Status

button if you want a live update on Internet traffic status on your

router.

10.

Click

Apply

to save your settings.

Chapter 6.

Troubleshooting

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82

6

6.

Troubleshooting

This chapter gives information about troubleshooting your Mobile Broadband 11n Wireless

Router. After each problem description, instructions are provided to help you diagnose and solve

the problem. For the common problems listed, go to the section indicated.

•

Is the router on?

Go to

Basic Functioning

on page

84.

•

Have I connected the router correctly?

Go to

Basic Functioning

on page

84.

•

I can’t access the router’s configuration with my browser.

Go to

Troubleshooting Access to the Router Main Menu

on page

86.

•

I’ve configured the router but I can’t access the Internet.

Go to

Troubleshooting the ISP Connection

on page

87.

•

I want to clear the configuration and start over again.

Go to

Restoring the Default Configuration and Password

on page

91.

Chapter 6.

Troubleshooting

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Mobile Broadband 11n Wireless Router MBR1210 User Manual

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.

When power is first applied, verify that the Power

LED is on.

2.

After approximately 10 seconds, verify that:

a.

The Power LED is still solid green. An amber light indicates the unit has failed its

power-on self-test (POST).

b.

The Internet LED is lit.

c.

The Wi-Fi radio LED is lit. The Wi-Fi radio is on by default.

d.

The Ethernet LAN port LED is lit when any local ports are connected.

If a LAN port’s LED is lit, a link has been established to the connected device. If a

LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the

port is 10 Mbps, the LED is amber.

e.

The Ethernet WAN port LED is lit when the router is connected to a wired modem.

f.

The Signal LED is lit when the router has detected a mobile broadband signal.

•

A blue LED indicates excellent coverage.

•

A green LED indicates good coverage.

•

An amber LED indicates marginal coverage.

If any of these conditions does not occur, refer to the following table.

LED

Action

Power

Power LED is off.

• Make sure the power cord is correctly connected to your router, and that

the power supply adapter is correctly connected to a functioning power

outlet.

• Check that you are using the power adapter supplied by NETGEAR for

this product.

• If the error persists, you might have a hardware problem and should

contact Technical Support.

Power LED is

amber.

There is a fault within the router. Try to clear the fault as follows:

• Cycle the power to see if the router recovers.

• Clear the router’s configuration to factory defaults. This sets the router’s

IP address to 192.168.0.1. This procedure is explained in

Restoring the

Default Configuration and Password

on page

91.

If the error persists, you might have a hardware problem and should contact

Technical Support.

84

|

Chapter 6.

Troubleshooting

Mobile Broadband 11n Wireless Router MBR1210 User Manual

Internet Port

Internet LED is off.

Be sure the SIM card you received is in the router. SIM cards from

other devices will not function in the router, and the this SIM card will

not function in other devices.

Internet LED is

amber.

The router cannot connect to the Internet. Check the Internet connection

option being used.

• For the mobile broadband connection option, check the Signal LED.

• For the Ethernet connection option, check the WAN LED.

Internet LED is

blinking amber and

green.

The Traffic Meter feature is enabled, and the limit set has been reached.

Wi-Fi

Wi-Fi LED is off.

The Wi-Fi radio has been turned off. If you want a Wi-Fi connection with the

router, push the Wi-Fi button to turn the Wi-Fi radio back on.

Wi-Fi LED is not

blinking.

If this LED does not blink when you are attempting to send data over the

Wi-Fi link, log in to the router menu using the Ethernet LAN connection and

check your router’s wireless (Wi-Fi) configuration.

LAN Ports

LAN LED is off.

If this LED does not light when an Ethernet connection is made, check the

following:

• Make sure that the Ethernet cable connections are secure at the router

and at the hub or workstation.

• Make sure that power is turned on to the connected hub or workstation.

WAN Port

WAN LED is off.

If this LED does not light when an Ethernet connection is made using the

Ethernet connection option, check the following:

• Make sure that the Ethernet cable connections are secure at the router

and at the modem.

• Make sure that power is turned on to the modem.

2G/3G

2G/3G LED is off.

The router cannot tell if the mobile broadband connection uses 2G or 3G

signals.

Signal

Signal LED is off or

amber.

If this LED does not light when the Mobile Broadband connection option is

used, check the following:

• Check with your ISP to ensure that there is good coverage in the area.

• Ensurethat your mobile broadband account is active.

• Ensure that the SIM card is inserted correclty into the router.

• Locate the router near the window or other area of the building. Make

sure that the Signal LED is lit, indicating there is mobile broadband

coverage with the router.

• Log in to the router menu and check the Internet configuration. Check that

the user name, password, and APN with ISP are set correctly. If you use

a PIN to connect to the Internet, make sure it is entered correctly.

LED

Action

Chapter 6.

Troubleshooting

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Mobile Broadband 11n Wireless Router MBR1210 User Manual

Troubleshooting Access to the Router Main Menu

If you are unable to access the router main menu from a computer on your local network,

check the following:

•

If you are using an Ethernet-connected computer, check the Ethernet connection

between the computer and the router as described in the previous section.

•

Make sure your computer’s IP address is on the same subnet as the router. If you are

using the recommended addressing scheme, your computer’s address should be in the

range of 192.168.0.2 to 192.168.0.254. See the online document you can access from

ITCP/IP Networking Basics

in Appendix

A to find your computer’s IP address.

Note:

If your computer’s IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS generate and assign an IP

address if the computer cannot reach a DHCP server. These

auto-generated addresses are in the range of 169.254.x.x. If your IP

address is in this range, check the connection from the computer to

the router, and reboot your computer.

•

If your router’s IP address was changed and you do not know the current IP address,

clear the router’s configuration to factory defaults. This will set the router’s IP address to

192.168.0.1. This procedure is explained in

Restoring the Default Configuration and

Password

on page

91.

•

Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using

Internet Explorer, click

Refresh

to be sure that the Java applet is loaded.

•

Try quitting the browser and launching it again.

•

Make sure that you are using the correct login information. The factory default login name

is

admin

, and the password is

password

. Make sure that Caps Lock is off when entering

this information.

If the router does not save changes you have made in the Web Man agement Interface,

check the following:

•

When entering configuration settings, be sure to click the

Apply

button before moving to

another screen or tab, or your changes are lost.

•

Click the

Refresh

or

Reload

button in the Web browser. The changes might have

occurred, but the Web browser might be caching the old configuration.