19216811.liveProSafe VPN Firewall 200 FVX538 Reference Manual
Troubleshooting
7-7
v1.0, March 2009
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
firewall’s administration password to
password
and the IP address to 192.168.1.1. You can erase
the current configuration and restore factory defaults in two ways:
•
Use the Erase function of the firewall (see
“Backup and Restore Settings” on page 6-16
).
•
Use the reset button on the rear panel of the firewall. Use this method for cases when the
administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the reset button on the rear panel of the firewall.
To restore the factory defaults:
1.
Press and hold the reset button until the Test LED turns on and begins to blink (about 10
seconds).
2.
Release the reset button and wait for the firewall to reboot.
Problems with Date and Time
The E-Mail menu in the Time Zone section displays the current date and time of day. The VPN
firewall uses the Network Time Protocol (NTP) to obtain the current time from one of several
Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of
day. Problems with the date and time function can include:
•
Date and time shown is Thu Jan 01 00:01:52 GMT 1970. Cause: The firewall has not yet
successfully reached a Network Time Server. Check that your Internet access settings are
configured correctly. If you have just completed configuring the firewall, wait at least five
minutes and check the date and time again.
•
Time is off by one hour. Cause: The firewall does not automatically sense Daylight Savings
Time. Check the Time Zone menu, and check or uncheck the box marked “Adjust for Daylight
Savings Time”.