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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
Troubleshooting
5-5
v1.0, February 2008
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
If the path is working correctly, replies as in the previous section are displayed. If you do not
receive replies:
•
Check that your PC has the IP address of your gateway listed as the default gateway. If the IP
configuration of your PC is assigned by DHCP, this information will not be visible in your
PC’s Network Control Panel. Verify that the IP address of the gateway is listed as the default
gateway as described in
“Preparing a Computer for Network Access:” in Appendix B
.
•
Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
•
Check that your Cable Link LED is on.
•
If your ISP assigned a host name to your PC, enter that host name as the Account Name in the
Basic Settings page.
•
Your ISP could be rejecting the device MAC address of your gateway because it does not
match the MAC address of the PC that you previously used to connect to a cable modem. In
this case you will need to clone your PC’s MAC address.
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
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Troubleshooting
v1.0, February 2008
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v1.0, February 2008
Appendix A
Default Settings and Technical Specifications
Factory Default Settings
You can use the reset button located on the front of your device to reset all settings to their factory
defaults. This is called a hard reset.
•
To perform a hard reset, push and hold the reset button for approximately 5 seconds (until the
Test LED blinks rapidly). Your device will return to the factory configuration settings shown
in the table below.
•
Pressing the reset button for a shorter period of time will simply cause your device to reboot.
Feature
Description
Smart Wizard
Enabled
Gateway Login
Gateway login URL
Parental user name
MSO
Parental password
changeme
Administrator user name
admin
Administrator password
password
Internet Connection
WAN MAC address
Use default hardware address
MTU Size
1500
Local Network
LAN IP Address (aka Gateway IP address)
192.168.0.1
Gateway subnet mask
255.255.255.0
DHCP server
Enabled
LAN IP starting IP address
192.168.0.10
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
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Default Settings and Technical Specifications
v1.0, February 2008
LAN IP ending IP address
192.168.0.19
Static IP address pool
192.168.0.2 to 192.168.0.9 inclusive
Wireless
Wireless communication
Enabled
Wireless network name (SSID)
Unique for each wireless voice gateway.
It is printed on the product label.
Security
WEP (Wired Equivalent Privacy) 128-bit encryption
WEP Keys
Unique for each wireless voice gateway.
It is printed on the product label.
SSID Broadcast
Enabled
Turn Radio On
Enabled
Default Channel
6
Operating Mode
802.11g and 801.11b
Country/Region
Default is United States in US; selectable in ROW
Wireless Card Access List
Off
Security
Disabled
Firewall (disabled by default)
Inbound (communications coming in from
the Internet)
Disabled (bars all unsolicited requests except for traffic
on port 80, the http port)
Outbound (communications going out to the
Internet)
Enabled (all)
DMZ Host
Disabled
UPnP
Disabled
VPN Pass-Through
Enabled
Multicast
Enabled
Remote Management
Disabled
Feature
Description
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
Default Settings and Technical Specifications
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Technical Specifications
The table below describes the technical specifications for the Wireless Cable Voice Gateway .
Feature
Description
Network Protocol and Standards Compatibility
Data and Routing Protocols
TCP/IP
DHCP server and client
DNS relay
NAT (many-to-one)
TFTP client
VPN pass through (IPSec, PPTP)
Power Adapter
North America (input)
North America (input) 120V, 60 Hz, input
All regions (output)
15 V DC @ 1.2A output, 15W maximum
Physical specifications
Dimensions
6.9 by 4.5 by 1.2 in. (175 by 114 by 30 mm)
Weight
0.68 lb (0.31 kg)
Environmental Specifications
Operating temperature
32
° το
140
°
F (0
°
to 40
°
C)
Operating humidity
90% maximum relative humidity, noncondensing
Electromagnetic emissions
Meets requirements of: FCC Part 15 Class B
Interface Specifications
Local
10BASE-T or 100BASE-Tx, RJ-45
USB 1.1 Function
802.11g and 802.11b wireless access point
Internet
DOCSIS 2.0. Downward compatible with DOCSIS 1.0 and
DOCSIS 1.1.
19216811.live