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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
4-2
Managing Your Network
v1.0, February 2008
Connection Status
Software Version
The software version of the gateway.
Cable MAC Address
The MAC address used by the cable modem port of the gateway. This
MAC address may need to be registered with your cable service
provider.
Device MAC Address
The MAC address of the gateway. This is the equivalent of your PC
when connected to a cable modem. You can use the MAC cloning
feature to replace this MAC address with another address when
sending packets to the WAN.
Cable Modem Serial
Number
The serial number of the gateway hardware.
CM Certificate
If the cable modem certificate is Installed, it is possible for the service
provider to upgrade your Data Over Cable service securely.
System Up Time
The time since the gateway has registered with your cable service
provider.
Network Access
This field will change to Allowed when the registration with your cable
service provider is complete.
Device IP Address
The IP address of the gateway, as seen from the Internet.
Note:
To view the Connection Status screen you must log in as
MSO
.
Table 4-1. Gateway Status Screen Settings
(continued)
Setting
Description
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
Managing Your Network
4-3
v1.0, February 2008
On the main menu, select Connection. The Connection screen displays:
This screen shows detailed information about the status of your cable service provider connection
that can be used for troubleshooting. The gateway goes through these steps to be provisioned:
1.
Acquire and lock Downstream Channel.
2.
Acquire upstream parameters and range.
3.
Lock Upstream Channel.
4.
Acquire IP Address through DHCP.
The date and time is acquired from your cable service provider as part of the registration
procedure.
Figure 4-2
Page 58 / 82
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
4-4
Managing Your Network
v1.0, February 2008
Viewing and Emailing Event Logs
The gateway logs security-related events such as denied incoming service requests and hacker
probes. You can enable e-mail notification to receive these logs in an e-mail message. Log entries
are described in the following table.
To receive logs and alerts by e-mail, you must provide your e-mail information in the Email
section of the Event Logs screen. From the main menu, select Event Log. The Event Log screen
displays:
To enable emailing of logs:
1.
In the
Contact Email Address
field, type the e-mail address to which the logs will be sent.
Use a full e-mail address (for example, [email protected]).
Table 4-1:
Security Log entry descriptions
Field
Description
Description
The type of event and what action was taken if any.
Count
This is a reference number for each event.
Last Occurrence
The date and time the log entry was recorded.
Target
The name or IP address of the destination device of Web site.
Source
The IP address of the initiating device for this log entry.
Figure 4-3
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Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
Managing Your Network
4-5
v1.0, February 2008
2.
In the
SMTP Server Name
field, type the outgoing SMTP mail server of your ISP (for
example, mail.myISP.com). You may be able to find this information in the configuration
menu of your e-mail program. If you leave this field blank, no alerts or logs will be sent.
3.
Select the
E-mail Alerts Enable
check box.
4.
Click
E-mail Log
to send the log immediately
5.
Click
Apply
.
.
Restoring Factory Default Configuration Settings
The configuration settings are stored in a configuration file in the gateway. You can use Erase to
restore the factory default configuration settings. The default settings are listed in
“Factory Default
Settings” in Appendix A
.
To erase the configuration settings and return them to the factory default settings:
1.
Under the Maintenance heading on the main menu, select Set Password.
2.
For
Restore Factory Defaults
, select
Yes
.
3.
Click
Apply
. The gateway reboots.
After an erase, the gateway user name is
admin
and the password is
password
. The LAN IP
address is 192.168.0.1, and the DHCP client is enabled.
Figure 4-4
Note:
To restore the factory default configuration settings without knowing the login
password or IP address, use the reset button on the rear panel of the gateway.
Use a paper clip to press the button for at least 5 seconds.
Page 60 / 82
Wireless Cable Voice Gateway Model CBVG834G Adminstrators User Manual
4-6
Managing Your Network
v1.0, February 2008
Running Diagnostic Utilities
You can use diagnostics to test connectivity to a PC with the ping command. From the main menu,
below the Maintenance heading, select Diagnostics. The Ping screen displays:
To perform a ping test:
1.
In the
Target
field, enter the IP address of the PC that you want to ping.
2.
If you want to specify additional details, you can set the Ping Size, No. of Pings, and the Ping
Interval.
3.
Click
Start Test
to begin the test. Test results are displayed on this screen.
To stop a test in progress, click
Abort Test
.
To delete the results of a ping test from the Results display, click
Clear Results
.
To update the results of a ping test, click
REFRESH
.
Note:
To run diagnostic utilities you must log in as
MSO
.
Figure 4-5

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