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NF2
–
Dual Band Wi-Fi Gigabit Hub User Guide
65
YML38
FAQ
1.
Does the Dual Band WiFi Gigabit Hub require any configuration out of the box?
No, the NF2
™
Hub is a plug and play device. Plug the device into an electrical outlet and once the status indicator lights
are on, plug in your LAN cable for data connectivity. For WiFi connectivity the default SSID (Service Set Identifier) and
network key (password) are located on the bottom of the device. If you would like to customize your settings you can enter
192.168.20.1 into your Web browser to access the Management Console and device settings.
2.
I cannot seem to access the web page interface.
The default IP address of the unit is
192.168.20.1, so first try to open a web browser to this address. Also check that your
laptop/ PC is using
the same subnet as the router’s Ethernet port.
I.e. An IP address has been assigned to your computer
in the range of 192.168.20.x where x can equal 2
–
254.
3.
The router has a connection but cannot access the internet
Check that DNS Proxy is enabled by clicking on the Network Setup > DHCP Server page on the configuration interface.
Make sure that the DHCP DNS server address 1 IP address is set to the same address as that of the Ethernet port.
4.
Is the Dual Band WiFi Gigabit Hub secure; can other people access my wireless network?
The Dual Band WiFi Gigabit Hub comes configured with WPA-PSK/WPA2-PSK WiFi security enabled. When you first
access the Internet, type
192.168.20.1 into the address bar, the wizard will pop up to configure your computer to connect
with the wireless security settings of your choice (please see the Quick Start Guide for more information on connecting
your data devices to the Dual Band WiFi Gigabit Hub). Only people you allow access to, will be able to connect to the Dual
Band WiFi Gigabit Hub ensuring your connection is secure and safe.
5.
Can I change the name and password of my wireless network?
Yes. You can change your Dual Band WiFi Gigabit Hub settings from the browser user interface by typing
192.168.20.1 into the address bar of your Web browser. You can change the WiFi network name or SSID (Service Set Identifier), WiFi
security standard (WPA, WPA2, WEP) and your WiFi password.
6.
How do I share my Internet connection, using the Dual Band WiFi Gigabit Hub, with other users?
Provide the SSID (Service Set Identifier) and WiFi network password of your Dual Band WiFi Gigabit Hub for any users you
want to share your WiFi Internet connection with. Each user will need to select the Dual Band WiFi Gigabit Hub SSID, on
their WiFi enabled computer or device and enter the network password you provide.
7.
What is the difference between upload and download speeds and why do they differ?
Upload is when you send information (e.g. emails) from your computer and download is when you receive
information via the Internet. The speeds at which upload and download operate depend on the way you use
the Internet and the size of files you send and receive.
8.
Do I need to attach an antenna on this device?
Yes. Your Dual Band WiFi Gigabit Hub comes equipped with an antenna; you need to attach the WiFi antenna to send and
receive wireless signals.
9.
I have lost the security card that came with the setup instructions. What can I do?
If you have lost your security card, and forgotten the wireless security details (SSID and WiFi network password), there is a
label attached to the base of your Dual Band WiFi Gigabit Hub with all your original security details. If the label is
unreadable or has been removed, the WiFi network password can be viewed or reset by logging in to the
Management Console using an Ethernet Cable connected to the LAN port of the NF2
™
Hub.
10.
I forgot my Management Console password. What can I do?
If you have forgotten your Management Console password and cannot access the Web user interface, you will need to
reset your Dual Band WiFi Gigabit Hub back to factory default settings. To reset your device press and hold the reset
button on the back of your Dual Band WiFi Gigabit Hub for 10-15 seconds until all the indicator lights on the unit flash to
indicate the device is reset. After a reset, use the default WiFi settings (SSID and WPA key) which can be found on the
base of your Dual Band WiFi Gigabit Hub. (Note - this will also reset any custom settings and passwords you may have
already set up).
11.
Can I use the Dual Band WiFi Gigabit Hub overseas?
No. The Dual Band WiFi Gigabit Hub is not equipped for international roaming or data services.
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