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Motorola VT2542 Vonage Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Motorola VT2542 Vonage router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

Page 1 / 87
User Guide
VT2542 Voice Gateway
Page 2 / 87
VT2542 Voice Gateway User Guide
ii
Overview
Installation
Troubleshooting
Contact
FAQ
Glossary
License
Configuration:
Basic
Advanced
TCP/IP
Wireless
Your Internet Telephone Service and Emergency Medical Services (EMS)
Vonage provides access to public emergency call services to all customers. The details vary depending on the
country in which you subscribe to Vonage Internet telephone service:
Country
Refer To
Canada
Your Internet Telephone Service and 911 in Canada
(see page iii)
United Kingdom
Your Internet Telephone Service and 999/112 in the United Kingdom
(see page iv)
United States of America
Your Internet Telephone Service and 911 in the United States
(see page v)
Page 3 / 87
VT2542 Voice Gateway User Guide
iii
Overview
Installation
Troubleshooting
Contact
FAQ
Glossary
License
Configuration:
Basic
Advanced
TCP/IP
Wireless
Your Internet Telephone Service and 911 in Canada
Vonage Canada offers a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 (911) service but
has some important differences and limitations when compared with enhanced 9-1-1 service (E911) available in
most locations in conjunction with traditional telephone service. With both traditional 9-1-1 and E911 service, your
call is sent directly to the nearest emergency response centre. In addition, with E911 service, your call back
number and address are visible to the emergency response centre call–taker. With Vonage's 9-1-1 service, your
call is sent to a national emergency call centre. The call centre operator will confirm your location information and
then transfer your 9-1-1 call to the emergency response centre nearest your location. You should be prepared to
confirm your address and call-back number with the operator. Do not hang up unless told directly to do so and if
disconnected, you should dial 9-1-1 again.
You should ensure your location information, when registered with Vonage Canada, is kept current at all times. In
case you are not able to speak during the 911 call, the call taker would dispatch emergency response vehicles to
your last registered address. Remember that you need to update your 9-1-1 Dialing information if you move your
device to a different location and/or if you add a new line to your account.
Your 9-1-1 Dialing service is activated when you subscribe to Vonage Canada service.
You should inform any household residents, guests and other persons who may be present at the physical
location where you utilize the Vonage Canada service, of the important differences in and limitations of VoIP 9-1-1
Dialing service as compared with E911 service, as set out above.
We limit our liability to you in respect of our 911 Dialing service as we do not have any control over whether, or the
manner in which, calls using our 911 Dialing service are answered or addressed by any local emergency response
centre and we rely on third parties to assist us in routing 911 Dialing calls to local emergency response centres
and to a national emergency calling centre. Prior to subscribing to Vonage Canada service, you must review the
full text of applicable limitations of liability set out in the Terms of Service available at
.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephony services through this equipment.
Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims,
demands, actions, causes of action, risks or harms arising from or related to the services provided through this
equipment.
For more information about 911 and Vonage Internet Phone Service, go to
.
Caution!
IMPORTANT
: When using this VT2542 voice gateway, you CANNOT make any calls, including an
emergency call, and E911 location services WILL NOT be available, under the following
circumstances:
•
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
•
You lose electrical power
•
Your broadband, ISP, or Vonage service is suspended or terminated
Page 4 / 87
VT2542 Voice Gateway User Guide
iv
Overview
Installation
Troubleshooting
Contact
FAQ
Glossary
License
Configuration:
Basic
Advanced
TCP/IP
Wireless
Your Internet Telephone Service and 999/112 in the United Kingdom
Vonage provides access to public emergency call services to all customers. When you dial
999/112
, your call is
routed from the Vonage network to national emergency operators who will handle your call.
When using this voice gateway, you may be able to make an emergency call to an operator, but E999 location
services may not be available, under the following circumstances:
•
You have changed the physical address of your voice gateway, and you did not update or otherwise advise
Vonage of this change.
•
You are using a non-U.K. telephone number.
•
There are delays in making your location information available in or through the local automatic location
information database.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephone services through this equipment.
Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims,
demands, actions, causes of action, risks or harms arising from or related to the services provided through this
equipment.
To learn more about 999 and Vonage Internet Phone Service, go to
.
Caution!
IMPORTANT
: When using this VT2542 voice gateway, you CANNOT make any calls, including an
emergency call, and 999 location services WILL NOT be available, under the following circumstances:
•
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
•
You lose electrical power
•
Your broadband, ISP, or Vonage service is suspended or terminated
Page 5 / 87
VT2542 Voice Gateway User Guide
v
Overview
Installation
Troubleshooting
Contact
FAQ
Glossary
License
Configuration:
Basic
Advanced
TCP/IP
Wireless
Your Internet Telephone Service and 911 in the United States
When using this voice gateway, you may be able to make an emergency call to an operator, but E911 location
services may not be available, under the following circumstances:
•
You have changed the physical address of your voice gateway, and you did not update or otherwise advise
Vonage of this change.
•
You are using a non-U.S. telephone number.
•
There are delays in making your location information available in or through the local automatic location
information database.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephone services through this equipment.
Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims,
demands, actions, causes of action, risks or harms arising from or related to the services provided through this
equipment.
For more information about 911 and Vonage Internet Phone Service, go to
.
Caution!
IMPORTANT
: When using this VT2542 voice gateway, you CANNOT make any calls, including an
emergency call, and E911 location services WILL NOT be available, under the following circumstances:
•
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
•
You lose electrical power
•
Your broadband, ISP, or Vonage service is suspended or terminated

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