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40
Chapter 5: Configuring the Wireless-G Travel Router with SpeedBooster
The Status Tab - Local Network
Wireless-G Travel Router with SpeedBooster
The Status Tab - Local Network
The
Local Network
screen on the Status Tab displays the status of your network.
Local Network
Local MAC Address
. This is the Router’s MAC Address, as seen on your local, Ethernet network.
IP Address
. This shows the Router’s IP Address, as it appears on your local, Ethernet network.
Subnet Mask
. When the Router is using a Subnet Mask, it is shown here.
DHCP Server
DHCP Server
. The status of the Router’s use as a DHCP server is displayed here.
Start IP Address
. For the range of IP Addresses used by devices on your local, Ethernet network, the beginning
of that range is shown here.
End IP Address
. For the range of IP Addresses used by devices on your local, Ethernet network, the end of that
range is shown here.
DHCP Client Table
. Clicking this button will open a screen showing you which PCs are utilizing the Router as a
DHCP server. On the
DHCP Client Table
screen, you will see a list of DHCP clients (PCs and other network devices)
with the following information: Client Names, Interfaces, IP Addresses, MAC Addresses, and the length of time
before their assigned IP addresses expire. From the
To Sort by
drop-down menu, you can sort the table by Client
Name, Interface, IP Address, or MAC Address.To view the most up-to-date information, click the
Refresh
button.
To exit this screen, click the
Close
button.
Help information is shown on the right-hand side of the screen.
Figure 5-43: DHCP Client Table
Figure 5-42: Status Tab - Local Network
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41
Chapter 5: Configuring the Wireless-G Travel Router with SpeedBooster
The Status Tab - Wireless
Wireless-G Travel Router with SpeedBooster
The Status Tab - Wireless
The
Wireless
screen on the Status Tab displays the status of your Wireless-A and/or Wireless-G networks.
Wireless Network
MAC Address
. This is the Router’s MAC Address, as seen on your local, wireless network.
Mode
. As selected from the Wireless tab, this displays the status of the Router’s Wireless-G networking mode.
Network Name (SSID)
. As entered on the Wireless tab, this displays the wireless network name or SSID of your
Wireless-G network.
Channel
. As entered on the Wireless tab, this displays the channel on which your wireless network is
broadcasting.
Security
. The security mode will be displayed, if one is selected.
SSID Broadcast
. As selected on the Wireless tab, this displays the status of the Router’s SSID Broadcast feature.
Help information is shown on the right-hand side of the screen.
Figure 5-44: Status Tab - Wireless
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Page 48 / 86
42
Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Travel Router with SpeedBooster
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.”
Provided are possible solutions to problems that may occur during the installation and operation of the Router.
Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys
website at
www.linksys.com/international
.
Common Problems and Solutions
1.
I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a
screen saying, “404 Forbidden.”
If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login
screen (Netscape Navigator will require similar steps):
1.
Click
File
. Make sure
Work Offline
is NOT checked.
2.
Press
CTRL + F5
. This is a hard refresh, which will force Windows Explorer to load new webpages,
not cached ones.
3.
Click
Tools
. Click
Internet Options
. Click the
Security
tab. Click the
Default level
button. Make sure
the security level is Medium or lower. Then click the
OK
button.
2.
I need to set a static IP address on a PC.
You can assign a static IP address to a PC by performing the following steps:
•
For Windows 98SE and Me:
1.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network
.
2.
In The following network components are installed box, select the TCP/IP-> associated with your
Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line
with no association to an Ethernet adapter. Highlight it and click the
Properties
button.
3.
In the TCP/IP properties window, select the
IP address
tab, and select
Specify an IP address
. Enter
a unique IP address that is not used by any other computer on the network connected to the Router.
Make sure that each IP address is unique for each PC or network device.
4.
Click the
Gateway
tab, and in the New Gateway prompt, enter
192.168.16.1
, which is the default IP
address of the Router. Click the
Add
button to accept the entry.
5.
Click the
DNS
tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain
names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your
ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website
for the information.
6.
Click the
OK
button in the TCP/IP properties window, and click
Close
or the
OK
button for the Network
window.
7.
Restart the computer when asked.
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43
Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Travel Router with SpeedBooster
•
For Windows 2000:
1.
Click
Start
,
Settings
, and
Control Panel
. Double-click
Network and Dial-Up Connections
.
2.
Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and
select the
Properties
option.
3.
In the Components checked are used by this connection box, highlight
Internet Protocol (TCP/IP)
,
and click the
Properties
button. Select
Use the following IP address
option.
4.
Enter a unique IP address that is not used by any other computer on the network connected to the
Router.
5.
Enter the Subnet Mask,
255.255.255.0
.
6.
Enter the Default Gateway,
192.168.16.1
(Router’s default IP address).
7.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
8.
Click the
OK
button in the Internet Protocol (TCP/IP) Properties window, and click the
OK
button in the
Local Area Connection Properties window.
9.
Restart the computer if asked.
•
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using
the Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
1.
Click
Start
and
Control Panel
.
2.
Click the
Network and Internet Connections
icon and then the
Network Connections
icon.
3.
Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using,
and select the
Properties
option.
4.
In the This connection uses the following items box, highlight
Internet Protocol (TCP/IP)
. Click the
Properties
button.
5.
Enter a unique IP address that is not used by any other computer on the network connected to the
Router.
6.
Enter the Subnet Mask,
255.255.255.0
.
7.
Enter the Default Gateway,
192.168.16.1
(Router’s default IP address).
8.
Toward the bottom of the window, select
Use the following DNS server addresses
, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
9.
Click the
OK
button in the Internet Protocol (TCP/IP) Properties window. Click the
OK
button in the
Local Area Connection Properties window.
3.
I want to test my Internet connection.
A
Check your TCP/IP settings.
For Windows 98SE, Me, 2000, and XP:
•
Make sure Obtain IP address automatically is selected in the settings. Refer to Windows Help for details.
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44
Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Travel Router with SpeedBooster
B
Open a command prompt.
For Windows 98SE and Me:
•
Click
Start
and
Run
. In the Open field, type
command
. Press the
Enter
key or click the
OK
button.
For Windows 2000 and XP:
•
Click
Star
t and
Run
. In the Open field, type
cmd
. Press the
Enter
key or click the
OK
button. In the
command prompt, type
and press the
Enter
key.
•
If you get a reply, the computer is communicating with the Router.
•
If you do NOT get a reply, please check the cable, and make sure Obtain an IP address automatically is
selected in the TCP/IP settings for your Ethernet adapter.
C
In the command prompt, type
ping
followed by your Internet or WAN IP address and press the
Enter
key.
The Internet or WAN IP Address can be found on the Status screen of the Router’s web-based utility. For
example, if your Internet or WAN IP address is 1.2.3.4, you would enter
ping 1.2.3.4
and press the
Enter
key.
•
If you get a reply, the computer is connected to the Router.
•
If you do NOT get a reply, try the ping command from a different computer to verify that your original
computer is not the cause of the problem.
D
In the command prompt, type
ping www.yahoo.com
and press the
Enter
key.
•
If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping
command from a different computer to verify that your original computer is not the cause of the problem.
•
If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a
different computer to verify that your original computer is not the cause of the problem.
4.
I am not getting an IP address on the Internet with my Internet connection.
•
Refer to “Problem #3, I want to test my Internet connection” to verify that you have connectivity.
•
If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix E:
Finding the MAC address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address
of your Ethernet adapter onto the Router, see the System section of “Chapter 5: Configuring the
Wireless-G Travel Router with SpeedBooster” for details.
•
Make sure you are using the right Internet connection settings. Contact your ISP to see if your Internet
connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers).
Please refer to
the Setup section of “Chapter 5: Configuring the Wireless-G Travel Router with SpeedBooster” for details
on Internet connection settings.
•
Make sure you have the right cable. Check to see if the Internet column has a solidly lit LED.
•
Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port.
Verify that the Status page of the Router’s web-based utility shows a valid IP address from your ISP.
•
Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router,
cable/DSL modem, and computer. Check the Status tab of the Router’s web-based utility to see if you get
an IP address.
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