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Page 81 / 145 Scroll up to view Page 76 - 80
71
Chapter 7: Boingo™ Hot Spot in a Box® Program for Hot Spot Businesses
Administration Site
Wireless-G VPN Broadband Router
Administration Site
The Boingo Hot Spot in a Box Administration site provides you with the tools you need to manage your device. The
site allows you to do the following:
•
Change your billing contact person
•
Access online Help files
•
View current and historical usage
•
View revenue generated from usage and commissions
•
Access your past Boingo commission statements
•
View statistical and performance data on your devices
•
Change/update the configuration of your devices
You can access this site in one of two ways:
Go directly to
.
Go to
www.boingo.com
and click the
My Account
button.
The site offers three primary screens:
•
Login. This is the website’s entry screen.
•
Home. This is the initial screen you see after you log in. It provides general information and data on all of your
live devices as a group.
•
Device. This displays the system information for the device.
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72
Chapter 7: Boingo™ Hot Spot in a Box® Program for Hot Spot Businesses
Administration Site
Wireless-G VPN Broadband Router
Login
To access the Administration site, enter your user name and password in the fields provided. Then, click the
Login
button.
Home
This is the view displayed when you log in to the Boingo Administration Site. It is also the screen you will see
whenever you click on
Home
in the left column. The
Home
screen consists of three primary areas:
•
Main Window (white area)
This screen displays a list of the Hot Spot in a Box devices that you have installed. The description
includes a ball-shaped icon indicating the device’s status, device’s unique identification, company name,
location name, description of the device’s placement, city, and state. Clicking on one of the devices listed
will display the
Device
screen.
The color of the status ball indicates the following:
Green. Green indicates that your device is online and connected to the Internet.
Red. Red indicates that your device is offline and is not connected to the Internet or is not configured
correctly.
Gray. Gray indicates that your device is not registered. Make sure that you are connected to the Internet
and register your device again.
•
Navigation Column on the Left
This is a list of available links. These links include the following:
•
Home. This displays the
Home
screen.
•
Customer Support. It provides Customer Support contact information in the main window.
•
Change Billing Contact. This allows you to change the contact information of the person who receives the
commission checks.
Figure 7-18: Administration Login
Figure 7-19: Home
NOTE:
If any other color of status ball appears, contact Boingo Technical Support.
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73
Chapter 7: Boingo™ Hot Spot in a Box® Program for Hot Spot Businesses
Administration Site
Wireless-G VPN Broadband Router
•
Log out. Use this screen to log you out of the Boingo Administration Site.
•
Help. This screen provides additional information.
•
Navigation Bar at the Top
The links in the top navigation bar vary depending on the view selected. These links may include the
following:
•
Usage/Revenue – Month to date. This shows usage revenue from the beginning of the month to the
current day. The chart will show the number of connections from Boingo Subscription users and from As-
You-Go users. It will also show the total revenue from each group and the total revenue for the time
period.
•
Usage/Revenue – Total Since Install Date. This screen shows the same information as above but the time
period will range from the initial device installation date to the current date.
•
Usage/Revenue – Date Range. It shows the same information as above but the time period will be based
on a range of dates set by the user.
•
Sales Commissions. This shows the total number of Boingo subscription sign-ups that have come through
your device.
•
Past Statements. See electronic versions of the monthly commission statements that Boingo will send to
you each month.
Device
This is the view that you see when you click on a device. The Device view screen consists of three primary areas:
•
Main Window (white area)
When you select a specific device, the main window will display general information about the device. At
this point, all links in the top navigation bar will apply to this specific device.
•
Navigation Column on the Left
The navigation column will not change.
Figure 7-20: Device View
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74
Chapter 7: Boingo™ Hot Spot in a Box® Program for Hot Spot Businesses
Administration Site
Wireless-G VPN Broadband Router
•
Navigation Bar at the Top
The links in the top navigation bar will change. All of these links are now specific to the device that you
selected. The “Sales Commissions” and “Past Statements” links will disappear (these reports are not
device-specific). In addition, a new list of reports called “Status” will appear.
Usage Reports
•
Usage/Revenue – Month to date. This shows usage revenue from the beginning of the month to the
current day. The chart will show the number of connections from Boingo Subscription users and from As-
You-Go users. It will also show the total revenue from each group and the total revenue for the time
period.
•
Usage/Revenue – Total Since Install Date. This screen shows the same information as above but the time
period will range from the initial device installation date to the current date.
•
Usage/Revenue – Date Range. It shows the same information as above but the time period will be based
on a range of dates set by the user.
Status Reports
A variety of device status reports are offered. Details on each of these reports are provided below.
•
Edit Current Configuration. This shows all of your device configuration fields and allows you to edit them.
•
Map. It shows your Hot Spot location on a regional map.
Figure 7-22: Map
Figure 7-21: Edit Current Configuration
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75
Chapter 7: Boingo™ Hot Spot in a Box® Program for Hot Spot Businesses
Administration Site
Wireless-G VPN Broadband Router
•
User Statistics Report. This shows the statistics of the subscribers that are currently accessing the
Internet through the Router.
Post Time. This is the time when the user first accessed the Internet through the Router.
Idle Time. This is the length of time that the user has been idle (the session is considered inactive).
User Name. The user name of the subscriber is displayed here.
User IP. The IP address assigned to the user is shown here.
User MAC Address. This is the MAC address of the Wi-Fi adapter or card being used by the subscriber.
State. This indicates one of two states: pending (user has associated to the Router, but has not
authenticated), or open (user is logged in).
Bytes In. Number of megabytes (MB) received.
Bytes Out. Number of megabytes (MB) sent.
•
Device Statistics. This shows the device network information (identical to route command on UNIX
systems).
Routing
The route information for this device is shown here.
Destination. The IP address destination network or host is displayed.
Gateway. The gateway address is shown.
Mask. This is the Netmask (or Subnet Mask) for the network.
Flags. The status of the route is indicated here.
Ref. Count. This is the number of references to this route.
Use Count. The number of lookups for the route is displayed here.
Interface. This is the number of the network interface.
Figure 7-24: Device Statistics
Figure 7-23: User Statistics

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