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Localization
Configuring the SPA9000 and SPA9xx Call Progress Tones
SPA9000 Voice System Administration Guide
159
8
Busy Tone
425@-10;10(.2/.2/1)
Call Waiting Tone
425@-20;30(.175/.175/1,.175/3.5/1)
Confirm Tone
425@-16;1(.25/.25/1)
Sweden
Dial Tone
425@-10;*(*/0/1)
Outside Dial Tone
425@-16;10(*/0/1)
Prompt Tone
425@-19,620@-19;*(*/0/1+2)
Reorder Tone
425@-10;*(0.25/0.75/1)
Off Hook Warning Tone
425@-10;*(.2/.2/1,.2/.6/1)
Ring Back Tone
425@-10;*(1/5/1)
Busy Tone
425@-10;10(0.25/0.25/1)
Call Waiting Tone
425@-20;30(0.5/9.5/1)
Confirm Tone
425@-16;1(.25/.25/1)
UK
Dial Tone
350@-10;440@-10;*(*/0/1+2)
Outside Dial Tone
425@-16;10(*/0/1)
Prompt Tone
400@-19,620@-19;*(*/0/1+2)
Reorder Tone
400@-10;*(0.4/0.35/1,0.225/0.525/1)
Off Hook Warning Tone
425@-10;*(.2/.2/1,.2/.6/1)
Ring Back Tone
400@-10;(0.4/0.2/1,0.4/2/1)
Busy Tone
400@-10;10(0.375/0.375/1)
Call Waiting Tone
400@-20;30(0.1/2/1)
Confirm Tone
400@-16;1(20/0/1)
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Page 162 / 286
Localization
Localizing the SPA400 Voice Mail Prompts
SPA9000 Voice System Administration Guide
160
8
Localizing the SPA400 Voice Mail Prompts
By default, the voice mail system is configured for the English language. You can
localize the system by downloading and installing the appropriate language files
for your region.
STEP 1
Download the necessary language files from Cisco Partner Central, Voice &
Conferencing page, Technical Resources section, using the following URL:
www.cisco.com/web/partners/sell/smb/products/
voice_and_conferencing.html#~vc_technical_resources
STEP 2
To extract the files, complete the following tasks:
a.
Use WinZip to open the sounds.zip file.
b.
Click Extract on WinZip toolbar.
c.
Select the Desktop or other temporary destination, select the Use folder
names check box, and then click Extract.
A progress bar appears as the files are extracted. The Sounds folder appears
in the selected location.
STEP 3
To move the files to the SPA400 USB drive, complete the following tasks:
a.
Power off the SPA400 by removing the power cord, and then remove the USB
drive.
b.
Insert the SPA400 USB drive into a USB port on the PC where you extracted
the files.
c.
When the
USB Disk
window appears, click Open folder to view files using
Windows Explorer, and then click OK. The USB drive contains the
spa400vm
folder.
NOTE
If the
USB Disk
window does not appear, use Windows Explorer to
navigate to the USB disk drive (usually Drive E).
d.
Open
spa400vm\var\lib
. The window displays the
lib
contents, including the
sounds
folder.
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Localization
Localizing the SPA400 Call Disconnect Tones
SPA9000 Voice System Administration Guide
161
8
e.
If desired, make a backup copy of the existing
sounds
folder.
NOTE
You are not overwriting any user message files in this procedure.
However, it is a good practice to make a backup copy of your files
before doing any upgrades.
f.
Move the new
sounds
folder into
spa400vm\var\lib
on the USB drive. When the
Confirm Folder Replace
window appears, click
Yes to All
.
g.
Remove the USB drive from the PC and insert it into the SPA400.
h.
Power on the SPA400.
STEP 4
Place a test call to the voice mail system to confirm that the new language
prompts are used.
Localizing the SPA400 Call Disconnect Tones
One important aspect of VoIP-PSTN integration is the Call Disconnect operation.
This operation allows the gateway to detect that the call has been terminated on
the other end, so the local line hangs up automatically. Detecting the tone cadence
of the Call Disconnect signal is a trigger for closing the loop.
Each country has its own Call Disconnect Signal tone which needs to be
configured on the SPA400
Tone
page. See
Table 3, ‘SPA400 Call Processing
Tones,” on page161
.
Table 3
SPA400 Call Processing Tones
Country
First Tone
2nd
(optional)
3rd
(optional)
4th
(optional)
Repeat
Count
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
Australia
360
385
360
385
5
Denmark
430
465
430
270
1
France
490
510
1
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Localization
Localizing the SPA400 Call Disconnect Tones
SPA9000 Voice System Administration Guide
162
8
STEP 1
Start Internet Explorer, enter the IP address of the SPA400, and log on.
STEP 2
Click the Tone tab.
SPA400 Tone page
STEP 3
Enter the appropriate settings for your country, as listed in
Table 3, ‘SPA400 Call
Processing Tones
.
Germany
230
270
1
Ireland
490
510
1
Italy
190
210
1
Netherlands
180
330
180
330
2
Norway
190
210
1
Portugal
190
210
1
Spain
190
210
190
210
200
600
2
Sweden
250
750
1
UK
400
350
225
525
2
Country
First Tone
2nd
(optional)
3rd
(optional)
4th
(optional)
Repeat
Count
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
On
(ms)
Off
(ms)
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Localization
Localizing the SPA400 Caller ID Method
SPA9000 Voice System Administration Guide
163
8
STEP 4
Click Save Settings.
STEP 5
On the menu, click Setup > Voice.
STEP 6
Scroll down to the
Tear Down FXO Port
field, and enter
0
. Refer to the following
illustration.
SPA400 Setup tab > Voice page: Line Settings section
STEP 7
Click Save Settings.
STEP 8
To restart the SPA400, complete the following steps:
a.
Click Administration > Reboot.
b.
Click the Restart System button.
c.
When the confirmation message appears, click OK. The SPA400 reboots.
d.
When the
Reboot OK
. Go to Setup page?
message appears, click OK.
Localizing the SPA400 Caller ID Method
You need to identify the caller ID method to use in your country.
STEP 1
Click Setup tab > Voice.
STEP 2
Scroll down to the
Line Settings
section.
STEP 3
From the
Caller Id and CP Tone Method
drop-down list, choose your region.
SPA400 Setup tab > Voice page
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