1. Home
    2. /
  2. Manuals
    3. /
  3. Linksys
    4. /
  4. RV042
    5. /
  5. 18
Page 86 / 103 Scroll up to view Page 81 - 85
77
Appendix A: Troubleshooting
Frequently Asked Questions
10/100 4-Port VPN Router
If all else fails in the installation, what can I do?
Reset the Router by holding down the Reset button for ten seconds. Reset your cable or DSL modem by powering
the unit off and then on.
Obtain and flash the latest firmware release that is readily available on the Linksys
website,
www.linksys.com
.
How can I be notified of new Router firmware upgrades?
All Linksys firmware upgrades are posted on the Linksys website at
www.linksys.com
, where they can be
downloaded for free.
The Router’s firmware can be upgraded using the Web-based Utility. If the Router’s Internet
connection is working well, there is no need to download a newer firmware version, unless that version contains
new features that you would like to use.
Downloading a more current version of Router firmware will not
enhance the quality or speed of your Internet connection, and may disrupt your current connection stability.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 5.0 or
higher for Macintosh.
I am not able to get the web configuration screen for the Router. What can I do?
You may have to remove the proxy settings on your Internet browser, e.g., Netscape Navigator or Internet
Explorer.
Or remove the dial-up settings on your browser.
Check with your browser documentation, and make
sure that your browser is set to connect directly and that any dial-up is disabled. Make sure that your browser is
set to connect directly and that any dial-up is disabled. For Internet Explorer, click
Tools
,
Internet Options
, and
then the
Connection
tab. Make sure that Internet Explorer is set to
Never dial a connection
. For Netscape
Navigator, click
Edit
,
Preferences
,
Advanced
, and
Proxy
. Make sure that Netscape Navigator is set to
Direct
connection to the Internet
.
What is DMZ Hosting?
Demilitarized Zone (DMZ) allows one IP address (computer) to be exposed to the Internet.
Some applications
require multiple TCP/IP ports to be open.
It is recommended that you set your computer with a static IP if you
want to use DMZ Hosting. To get the LAN IP address, see “Appendix C: Finding the MAC Address and IP Address
for Your Ethernet Adapter.”
If DMZ Hosting is used, does the exposed user share the public IP with the Router?
No.
Does the Router pass PPTP packets or actively route PPTP sessions?
The Router allows PPTP packets to pass through.
Is the Router cross-platform compatible?
Any platform that supports Ethernet and TCP/IP is compatible with the Router.
Downloaded from
www.Manualslib.com
manuals search engine
Page 87 / 103
78
Appendix A: Troubleshooting
Frequently Asked Questions
10/100 4-Port VPN Router
How many ports can be simultaneously forwarded?
Theoretically, the Router can establish 4,000 sessions at the same time, but you can only forward 30 ranges of
ports.
Does the Router replace a modem? Is there a cable or DSL modem in the Router?
No, this version of the Router must work in conjunction with a cable or DSL modem.
Which modems are compatible with the Router?
The Router is compatible with virtually any cable or DSL modem that supports Ethernet.
What is the maximum number of VPN sessions allowed by the Router?
The maximum number depends on many factors. At least one IPSec session will work through the Router;
however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.
How can I check whether I have static or DHCP IP addresses?
Ask your ISP to find out.
How do I get mIRC to work with the Router?
Under the Setup => Forwarding tab, set port forwarding to
113
for the PC on which you are using mIRC.
If your questions are not addressed here, refer to the Linksys website,
www.linksys.com
.
Downloaded from
www.Manualslib.com
manuals search engine
Page 88 / 103
79
Appendix B: Upgrading Firmware
10/100 4-Port VPN Router
Appendix B: Upgrading Firmware
You can use the Router’s Web-based Utility to upgrade the firmware; however, if you do so, you may lose the
settings you have configured on the Router.
To upgrade the Router’s firmware, follow these instructions:
1.
Download the Router’s firmware upgrade file from the Linksys website,
www.linksys.com
or click the
Firmware Download from Linksys Web Site
button. Select the Router from the pull-down menu and
choose the firmware from the options.
2.
Extract the file on your computer.
3.
Click the
System Management Tab
and then the
Firmware Upgrade
page.
4.
On the Firmware Upgrade screen, shown in Figure B-1, enter the location of the extracted firmware upgrade
file, or click the
Browse
button to find this file.
5.
Click the
Firmware
Upgrade Right Now
button, and follow the on-screen instructions.
Figure B-1: Upgrade Firmware
Downloaded from
www.Manualslib.com
manuals search engine
Page 89 / 103
80
Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
10/100 4-Port VPN Router
Appendix C: Finding the MAC Address and IP Address for
Your Ethernet Adapter
This section describes how to find the MAC address for your computer’s Ethernet adapter so you can use the MAC
address cloning feature of the Router. You can also find the IP address of your computer’s Ethernet adapter. This
IP address is used for the Router’s filtering, forwarding, and/or DMZ features. Follow the steps in this appendix to
find the adapter’s MAC or IP address in Windows 98, Me, 2000, or XP.
Windows 98 or Me Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
winipcfg
. Then press the
Enter
key or the
OK
button.
2.
When the
IP Configuration
screen appears, select the Ethernet adapter you have connected to the Router via a
CAT 5 Ethernet network cable. See Figure C-1.
3.
Write down the Adapter Address as shown on your computer screen (see Figure C-2). This is the MAC address
for your Ethernet adapter and is shown as a series of numbers and letters.
The MAC address/Adapter Address is what you will use for MAC address cloning or MAC filtering.
The example in Figure C-2 shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may
show something different.
Windows 2000 or XP Instructions
1.
Click
Start
and
Run
. In the
Open
field, enter
cmd
. Press the
Enter
key or click the
OK
button.
2.
At the command prompt, enter
ipconfig /all
. Then press the
Enter
key.
Figure C-2: MAC Address/Adapter Address
Figure C-1: IP Configuration Screen
Note:
The MAC address is also called the Adapter Address.
Downloaded from
www.Manualslib.com
manuals search engine
Page 90 / 103
81
Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter
For the Router’s Web-based Utility
10/100 4-Port VPN Router
3.
Write down the Physical Address as shown on your computer screen (Figure C-3); it is the MAC address for
your Ethernet adapter. This appears as a series of numbers and letters.
The MAC address/Physical Address is what you will use for MAC address cloning or MAC filtering.
The example in Figure C-3 shows the Ethernet adapter’s IP address as 192.168.1.100. Your computer may
show something different.
For the Router’s Web-based Utility
For MAC address cloning, enter the MAC Address in the User Defined WAN1 or WAN2 MAC Address field or select
MAC Address from this PC
. See Figure C-4.
Click
Save Settings
to save the MAC Cloning settings or click the
Cancel Changes
button to undo your changes.
Figure C-3: MAC Address/Physical Address
Note:
The MAC address is also called the Physical Address.
Figure C-4: MAC Address Clone
Downloaded from
www.Manualslib.com
manuals search engine

Rate

4.5 / 5 based on 2 votes.

Popular Linksys Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top