ice.net D-35 Router Manual PDF (Setup & Configuration Guide)

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Password

Enter the Password for your DDNS account.

Static Route

A static IP address connection type is less common than other connection

types. If your ISP uses static IP addressing, you will need your IP address,

subnet mask, and ISP gateway address. This information is available from your

ISP or on the paperwork that your ISP left with you. Type in your information,

and click “Apply”.

1. IP Address:

Provided by your ISP. Enter your IP address here.

2. Subnet Mask:

Provided by your ISP. Enter your subnet mask here.

3. ISP Gateway Address:

Provided by your ISP. Enter the ISP gateway

address here.

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Troubleshooting

Problem:

Installation CD does not automatically start.

Solution:

If the CD-ROM does not start the Install software automatically, it could be

that the computer is running other applications that are interfering with the

CD drive.

1. If the Install screen does not appear within 15—20 seconds, open up

your CD-ROM drive by double-clicking on the “My Computer” icon that

is located on your desktop.

2. Next, double-click on the CD-ROM drive that the Install Software CD

has been placed in to start the installation.

3. The Install should start within a few seconds. If, instead, a window

appears showing the files on the CD, double-click on the icon labeled

“EasyInstall.exe”.

Problem:

•

The Install software completed installation, but my web browser

doesn’t work.

•

I am unable to connect to the Internet. The Modem’s “Signal” light is

on and the “Connect” light is off.

Solution:

If you cannot connect to the Internet, the “Signal” light is on, and the

“Connect” light is off, the problem may be your connection type may not

match the ISP’s connection.

•

If you have a “static IP address” connection, your ISP must assign

you the IP address, subnet mask, and gateway address. Please

refer to the section entitled “Alternate Setup Method” for details on

changing this setting.

•

If you are still unable to access the Internet after verifying these

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settings, please contact your Service Provider Technical Support.

Problem:

•

The Install software completed installation, but my web browser

doesn’t work.

•

I am unable to connect to the Internet. The Modem’s “Signal” light is

on and the “Connect” light is on.

Solution:

If the “Signal” light is on, and the “Connect” light is on, but you are unable

to access the Internet, there may be third-party firewall software installed

on the computer attempting to access the Internet. Examples of third-party

firewall software are ZoneAlarm, BlackICE PC Protection, McAfee

Personal Firewall, and Norton Personal Firewall.

If you do have firewall software installed on your computer, please make

sure that you properly configure it. You can determine if the firewall

software is preventing Internet access by temporarily turning it off. If, while

the firewall is disabled and Internet access works properly, you will need to

change the firewall settings to function properly when it is turned on.

Please refer to the instructions provided by the publisher of your firewall

software for instructions on configuring the firewall to allow Internet access.

If you are still unable to access the Internet after disabling any firewall

software, please contact your Service Provider Technical Support.

Problem:

I can’t connect to the Internet wirelessly from my computer but it works if I

use the Ethernet cable.

Solution:

If you are unable to connect to the Internet from a wireless computer,

please do the following:

1. Look at the lights on your Modem. Your Modem’s lights should be as

follows:

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•

The “Power” light should be on.

•

The “Connected” light should be on and not blinking.

•

The “WAN” light should be either on or blinking.

2. Open your wireless utility software by clicking on the icon in the

system tray at the bottom, right-hand corner of the screen.

3. The exact window that opens will vary depending on the model of

wireless card you have; however, any of the utilities should have a

list of “Available Networks”—those wireless networks it can connect

to.

Problem:

I need to set a static IP address on a PC.

Solution:

You can assign a static IP address to a PC by performing the following

steps: (The following instructions assume you are running Windows XP

with the default interface.)

A. Click

Start

and

Control Panel

.

B. Click the

Network and Internet Connections

icon and then the

Network Connections

icon.

C. Right-click the

Local Area Connection

that is associated with the

Ethernet adapter you are using, and select the

Properties

option.

D. In the

This connection uses the following items

box, highlight

Internet

Protocol (TCP/IP)

. Click the

Properties

button.

E. Enter a unique

IP address

that is not used by any other computer on

the network connected to the Router. You can only use an IP address in

the ranges 192.168.0.2 to 192.168.0.99 and 192.168.0.151 to

192.168.0.254.

F. Enter the Subnet Mask,

255.255.255.0

.

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G. Enter the Default Gateway,

192.168.0.1

(Router’s default IP address).

H. Toward the bottom of the window, select

Use the following DNS

server addresses

, and enter the

Preferred DNS server

and

Alternative

DNS server

(provided by your ISP). Contact your ISP or go on its website

to find

the information.

I. Click the

OK

button in the

Internet Protocol (TCP/IP) Properties

window.

Click the

OK

button in the

Local Area Connection Properties

window.

Problem:

I’ve changed some settings and I can’t access Web configuration menu

anymore.

To start over, I need to set the Router to factory default.

Solution:

Locate

RESET

button on the bottom of the modem. Hold the

RESET

button for 10 seconds and then release it. This will return the password,

forwarding, and other settings on the Router to the factory default settings.

In other words, the Router will revert to its original factory configuration.

Problem:

I am using Mac OSX. I am having trouble with WEP security setup.

Solution:

On some Mac OS, users may experience difficulties with setting up WEP

encryption. In such cases, please use WPA encryption or non-encrypt

connection.

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