Hawking HWRN2 Router Manual PDF (Setup & Configuration Guide)

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with your computer directly attached to the

device provided by your Internet service

provider.

d.

Check PPPoE / L2TP / PPTP user ID and

password again.

e.

Call your Internet service provide and check

if there’s something wrong with their

service.

f.

If you just can’t connect to one or more

websites, but you can still use other internet

services, please check URL/Keyword filter.

g.

Try to reset the router and try again later.

h.

Reset the device (modem) provided by your

Internet service provider.

i.

Try to use IP address instead of hostname. If

you can use IP address to communicate with

a remote server, but can’t use hostname,

please check DNS setting.

I can’t locate my

router by my wireless

client

a. ‘Broadcast ESSID’ set to off?

b. All three antennas are properly secured.

c. Are you too far from your router? Try to get

closer.

d. Please remember that you have to input

ESSID on your wireless client manually, if

ESSID broadcast is disabled.

File download is very

slow or breaks

frequently

a.

Are you using QoS function? Try to disable

it and try again.

b.

Internet is slow sometimes, be patient.

c.

Try to reset the router and see if it’s better

after that.

d.

Try to know what computers do on your

local network. If someone’s transferring big

files, other people will think Internet is

really slow.

e.

If this has never happened before, call your

Internet service provider to know if there is

something wrong with their network.

I can’t log onto web

a. Make sure you’re connecting to the correct

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management interface:

password is wrong

IP address of the router!

b. Password is case-sensitive. Make sure the

‘Caps Lock’ light is not illuminated.

c. If you really forgot the password, do a hard

reset.

Router becomes hot

a.

This is not a malfunction, as long as it is not

so hot that you cannot touch it for a

prolonged period of time

b.

If you smell something wrong or see smoke

coming out from router or A/C power

adapter, please disconnect the router and

A/C power adapter from utility power

(make sure it’s safe before you’re doing

this!), and call your dealer of purchase for

help.

The date and time of

all event logs are

wrong

a. Adjust the internal clock of router.

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4-3 Glossary

Default Gateway (Router):

Every non-router IP device needs to configure a default

gateway’s IP address. When the device sends out an IP packet, if the destination is not

on the same network, the device has to send the packet to its default gateway, which

will then send it out towards the destination.

DHCP:

Dynamic Host Configuration Protocol. This protocol automatically gives

every computer on your home network an IP address.

DNS Server IP Address:

DNS stands for Domain Name System, which allows

Internet servers to have a domain name (such as www.Broadbandrouter.com) and one

or more IP addresses (such as 192.34.45.8). A DNS server keeps a database of

Internet servers and their respective domain names and IP addresses, so that when a

domain name is requested (as in typing "Broadbandrouter.com" into your Internet

browser), the user is sent to the proper IP address. The DNS server IP address used by

the computers on your home network is the location of the DNS server your ISP has

assigned to you.

DSL Modem:

DSL stands for Digital Subscriber Line. A DSL modem uses your

existing phone lines to transmit data at high speeds.

Ethernet:

A standard for computer networks. Ethernet networks are connected by

special cables and hubs, and move data around at up to 10/100 million bits per second

(Mbps).

Idle Timeout:

Idle Timeout is designed so that after there is no traffic to the Internet

for a pre-configured amount of time, the connection will automatically be

disconnected.

IP Address and Network (Subnet) Mask:

IP stands for Internet Protocol. An IP

address consists of a series of four numbers separated by periods, which identifies a

single, unique Internet computer host in an IP network. Example: 192.168.1.2. It

consists of 2 portions: the IP network address, and the host identifier.

The IP address is a 32-bit binary pattern, which can be represented as four cascaded

decimal numbers separated by “.”: aaa.aaa.aaa.aaa, where each “aaa” can be anything

from 000 to 255, or as four cascaded binary numbers separated by “.”:

bbbbbbbb.bbbbbbbb.bbbbbbbb.bbbbbbbb, where each “b” can either be 0 or 1.

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A network mask is also a 32-bit binary pattern, and consists of consecutive leading

1’s followed by consecutive trailing 0’s, such as

11111111.11111111.11111111.00000000. Therefore sometimes a network mask can

also be described simply as “x” number of leading 1’s.

When both are represented side by side in their binary forms, all bits in the IP address

that correspond to 1’s in the network mask become part of the IP network address, and

the remaining bits correspond to the host ID.

For example, if the IP address for a device is, in its binary form,

11011001.10110000.1001

0000.00000111, and if its network mask is,

11111111.11111111.11110000.00000000

It means the device’s network address is

11011001.10110000.1001

0000.00000000, and its host ID is,

00000000.00000000.00000000.00000111

. This is a convenient and efficient method

for routers to route IP packets to their destination.

ISP Gateway Address:

(see ISP for definition). The ISP Gateway Address is an IP

address for the Internet router located at the ISP's office.

ISP:

Internet Service Provider. An ISP is a business that provides connectivity to the

Internet for individuals and other businesses or organizations.

LAN:

Local Area Network. A LAN is a group of computers and devices connected

together in a relatively small area (such as a house or an office). Your home network

is considered a LAN.

MAC Address:

MAC stands for Media Access Control. A MAC address is the

hardware address of a device connected to a network. The MAC address is a unique

identifier for a device with an Ethernet interface. It is comprised of two parts: 3 bytes

of data that corresponds to the Manufacturer ID (unique for each manufacturer), plus

3 bytes that are often used as the product’s serial number.

NAT:

Network Address Translation. This process allows all of the computers on your

home network to use one IP address. Using the broadband router’s NAT capability,

you can access the Internet from any computer on your home network without having

to purchase more IP addresses from your ISP.

Port:

Network Clients (LAN PC) uses port numbers to distinguish one network

application/protocol over another. Below is a list of common applications and

protocol/port numbers:

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Application

Protocol Port Number

Telnet

TCP

23

FTP

TCP

21

SMTP

TCP

25

POP3

TCP

110

H.323

TCP

1720

SNMP

UCP

161

SNMP Trap

UDP

162

HTTP

TCP

80

PPTP

TCP

1723

PC Anywhere TCP

5631

PC Anywhere UDP

5632

PPPoE:

Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a secure

data transmission method originally created for dial-up connections; PPPoE is for

Ethernet connections.

PPPoE

relies on two widely accepted standards, Ethernet and

the Point-to-Point Protocol. It is a communications protocol for transmitting

information over Ethernet between different manufacturers

Protocol:

A protocol is a set of rules for interaction agreed upon between multiple

parties so that when they interface with each other based on such a protocol, the

interpretation of their behavior is well defined and can be made objectively, without

confusion or misunderstanding.

Router:

A router is an intelligent network device that forwards packets between

different networks based on network layer address information such as IP addresses.

Subnet Mask:

A subnet mask, which may be a part of the TCP/IP information

provided by your ISP, is a set of four numbers (e.g. 255.255.255.0) configured like an

IP address. It is used to create IP address numbers used only within a particular

network (as opposed to valid IP address numbers recognized by the Internet, which

must be assigned by InterNIC).

TCP/IP, UDP:

Transmission Control Protocol/Internet Protocol (TCP/IP) and

Unreliable Datagram Protocol (UDP). TCP/IP is the standard protocol for data

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