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101
Checking the Proxy Settings
Checking the Proxy Settings
The user interface does not appear in the window of your
web browser.
The proxy settings of the web browser prevent the user in-
terface from being opened.
Enter the DNS name and the IP address of the FRITZ!Box as
an exception in the proxy settings of the web browser, as
described here for the example of the Internet Explorer 8.
1.
Select the “Connections” settings page under “Tools
/ Internet Options...”.
2.
Click the “LAN settings” button in the “Local Area
Network (LAN)” settings area.
3.
In the “Proxy server” area of the next window, check
the “Use proxy server for LAN” option and then click
“Advanced”.
4.
Enter as “Exceptions”:
fritz.box; 192.168.178.1; 169.254.1.1
and click “
OK
”.
Checking the CGI Settings
The user interface does not appear in the window of your
web browser.
The execution of CGI scripts is disabled in the web brow-
ser.
Configure the web browser so that the execution of scripts
is allowed in the user interface. Using the example of the
Internet Explorer 8:
1.
Select the “
Security
” settings page under “Tools / In-
ternet Options...”.
Possible Cause
Remedy
Possible Cause
Remedy
Page 102 / 190
Checking the Security Software
102
2.
If the “Default Level” button is not available for selec-
tion, the “Medium” security level is already config-
ured, which means that CGI scripts can be executed
in the Internet browser.
3.
Proceed as follows if the “Default Level” button is
available for selection:
Select the “Local intranet” icon as zone to change se-
curity settings and click the “Sites” button.
4.
In the next window, click the “Advanced” button and
enter in the “Add this Web site to the zone:” field:
fritz.box
Click “Add”.
5.
Disable the “Require server verification (https:) for all
sites in this zone” option and click “Close”.
Checking the Security Software
The user interface cannot be displayed in the web brows-
er.
Security software is blocking access to the user interface.
Security software like firewalls can prevent access to the
user interface of the FRITZ!Box. Configure exceptions for
the FRITZ!Box in all of the enabled security software.
Possible Cause
Remedy
If you would like to exit security software to test access to
the FRITZ!Box, remove the DSL cable first! After testing,
first start the security software before reinserting the DSL
cable and connecting to the Internet!
Page 103 / 190
103
Opening the User Interface of the FRITZ!Box
Opening the User Interface of the FRITZ!Box
The FRITZ!Box is equipped with a fixed IP address that
cannot be changed. FRITZ!Box always can be reached at
this IP address. This fixed IP address is:
Proceed as follows to open the FRITZ!Box user interface
using this IP address:
1.
Connect the FRITZ!Box to the computer using the net-
work cable (yellow). For more information, see the
section “Connecting Computers to the LAN Port” from
page 15.
2.
Make sure that the computer obtains its IP address
automatically. You can check this setting in the com-
puter’s IP settings (see section “Obtaining an IP Ad-
dress Automatically” from page 109).
3.
Restart your computer.
4.
Start your Internet browser and enter FRITZ!Box’s
fixed IP address:
169.254.1.1
The FRITZ!Box user interface opens.
Fixed IP address
169.254.1.1
Once you have reached the FRITZ!Box user interface
again, you should check the FRITZ!Box settings and cor-
rect them if necessary.
Page 104 / 190
The WLAN Adapter Cannot Find FRITZ!Box
104
10.2
The WLAN Adapter Cannot Find FRITZ!Box
If the “FRITZ!Box Fon WLAN 7340” radio network is not
found by the WLAN adapter of a computer, work through
the following steps to find the source of the error and re-
solve it.
Enabling the WLAN Adapter
The WLAN adapter cannot find a wireless network.
The WLAN adapter is not ready for operation.
Make sure that the WLAN adapter is ready for operation.
Some of the WLAN adapters installed in notebooks must
be activated by flipping a switch on the notebook.
Enabling WLAN
The wireless network of the FRITZ!Box is not found by the
WLAN adapter.
WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED
on the FRITZ!Box is not lit up or is flashing, this means that
WLAN is not enabled.
Press the WLAN switch on the FRITZ!Box. The “WLAN” LED
begins flashing and then lights constantly. This means
that the WLAN function is enabled.
Possible Cause
Remedy
For questions on the WLAN adapter of your computer,
please contact the manufacturer.
Possible Cause
Remedy
Page 105 / 190
105
Announcing the Name of the Radio Network
Announcing the Name of the Radio Network
The WLAN Adapter cannot find the wireless network of the
FRITZ!Box.
The name of the wireless network of the FRITZ!Box is con-
cealed.
Enable the setting “Name of the radio network visible” is
enabled in the WLAN settings of the FRITZ!Box.
1.
Connect the FRITZ!Box to a computer using a network
cable, as described in the section “Connecting Com-
puters to the LAN Port” on page 15.
2.
Start a web browser.
3.
Enter
fritz.box
in the address field.
4.
Select the “ WLAN / Radio Network” menu and select
the “Name of the radio network visible” option.
5.
Click the “Apply” button.
6.
Remove the network cable and try again to establish
a connection via WLAN.
10.3
WLAN Connection Is Not Established
Comparing the Security Settings for WLAN
Make sure that the WLAN security settings registered in
the FRITZ!Box agree with the security settings of the WLAN
adapter.
Here is how to view the WLAN security settings of the
FRITZ!Box and print them out.
1.
Connect the FRITZ!Box to a computer using a network
cable. Proceed as described in the section “Connect-
ing Computers to the LAN Port” from page 15.
2.
Start a web browser.
3.
Enter
fritz.box
in the address field.
Possible Cause
Remedy

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