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Making Telephone Calls with Convenience Functions
FRITZ!Box 7490
131
Accepting or Rejecting Waiting Calls on FON 1 and FON 2
Requirements
•
The “Call waiting” feature must be enabled for the indi-
vidual telephone in the FRITZ!Box. The telephone set-
tings can be edited in the user interface of the FRITZ!Box
under “Telephony / Telephony Devices”.
Rejecting a Waiting Call
Press the keys
R0
.
Accepting a Waiting Call and Holding Call 1
1.
Press the keys
R2
.
2.
Press the following keys on the telephone:
Accepting a Waiting Call and Ending Call 1
1.
Hang up.
Call 1 is ended and your telephone rings.
2.
Pick up the handset.
You are connected with the waiting caller.
Function
Keys
Ending call 2 and switching to call 1
R1
Switching between call 1 and call 2 (al-
ternating)
R2
Making a three-party conference call
R3
Function
Keys
Switching between call 1 and call 2 (al-
ternating)
R2
Ending call 2 and switching to call 1
R1
Page 132 / 197
FRITZ!Box 7490
132
Making Telephone Calls with Convenience Functions
Holding, Consultation and Alternating
You can put a call on hold in order to call another party and
establish a second call (consultation).
You can alternate between the two calls as often as you like.
Holding and Consultation
1.
While you are conducting the call, press the Hold button
R
on the telephone.
Call 1 is on hold.
2.
Enter an internal or external telephone number.
When the called party accepts the call the second call is
connected.
Alternating
Here is how to switch from the active to the held call:
Press the keys
R2
.
The call that was just active is put on hold and you con-
tinue the other call.
Ending the Active Call—Continuing the Call on Hold
1.
Hang up the handset.
The active call is ended. Your telephone rings.
2.
Pick up the handset.
You are speaking with the party that was on hold.
Page 133 / 197
Making Telephone Calls with Convenience Functions
FRITZ!Box 7490
133
Using Keypad Shortcuts
Keyboard shortcuts are commands consisting of multiple
characters and numerals. They can be used to control ser-
vices and features in the telephone network.
For information about which keypad sequences you can use,
contact your carrier.
1.
Press the keys
sr
< Seq>. <Seq> stands for a keyboard
sequence.
If the telephone is connected to the “FON 1” or “FON 2”
port and you have disabled automatic outside dialing
(see
page 173
), press
0sr
<Seq>.
2.
Pick up the handset.
Convenience Functions on the ISDN Line
The following convenience functions can be used when the
FRITZ!Box is connected to an ISDN line.
Explicit Call Transfer (ECT) on the ISDN Line
ECT is a feature in the telephone network. With ECT you can
transfer an external telephone call to a second external party.
Requirements
The ECT feature has to be activated for your ISDN line by your
ISDN provider.
Transferring Calls to an External Party
1.
While you are conducting a call with the first party, press
the Hold button
R
on the telephone.
Call 1 is on hold.
2.
Enter the telephone number of the second party.
When the called party accepts the call the second call is
connected.
3.
To connect the two external parties with each other,
press the keys
R4
.
4.
Hang up the handset.
Page 134 / 197
FRITZ!Box 7490
134
Making Telephone Calls with Convenience Functions
One-Time Explicit Transfer on the ISDN Line
If ECT is not activated for your ISDN line, you can transfer a
call to a second external party over the FRITZ!Box.
Attention: While the two parties are talking with each other,
your ISDN line is busy, and the charges contracted for your
line incurred for two separate calls.
Transferring Calls to an External Party
1.
Press the keys
s32r
on the telephone and enter the
telephone number of the first party.
2.
Pick up the handset.
When the called party accepts the call, call 1 is connect-
ed.
3.
While you are conducting a call with the first party, press
the Hold button
R
on the telephone.
Call 1 is on hold.
4.
Enter the telephone number of the second party.
When the called party accepts the call the second call is
connected.
5.
To connect the two external parties with each other,
press the keys
R4
.
6.
Hang up the handset.
Call-Back on No Response (CCNR) / Call-Back on Busy (CCBS)
on the ISDN Line
You can enable a call-back in the following cases:
•
The telephone number you called is busy.
•
The party you called did not pick up the call.
You receive the call-back:
•
When the telephone number called is no longer busy.
•
The next time the party called ends a telephone call.
You can enable a call-back for internal and external calls.
Page 135 / 197
Making Telephone Calls with Convenience Functions
FRITZ!Box 7490
135
Enabling Call-Back
1.
Press the
5
key. You have 20 seconds for this.
Wait for the second-long positive acknowledgment tone.
2.
Hang up the handset.
Call-back is enabled.
Deleting Call-Back
1.
On the same telephone, press the keys
Rr37r
.
2.
Pick up the handset and hang it up again.
If you are awaiting multiple return calls, the oldest call-back
will be deleted.
Call Tracing on the ISDN Line
You can enable “Tracing” during a call or after the caller
hangs up. For more information on the “tracing” feature, con-
tact your ISDN provider.
Enabling Tracing
Press the keys
Rs39r
on the telephone.

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