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Page 76 / 92 Scroll up to view Page 71 - 75
¶µ
eHome EH100 User Manual
Section µ - Troubleshooting
3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows
®
95, 98, and ME users type in
command
(Windows
®
NT, 2000, and XP users type in
cmd
) and
press
Enter
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472
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¶¶
eHome EH100 User Manual
Section µ - Troubleshooting
You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a
fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example,
lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network
we’re working with (1452+28=1480).
Once you find your MTU, you can now configure your router with the proper MTU size.
To change the MTU rate on your router follow the steps below:
• Open your browser, enter the IP address of your router (192.168.0.1) and click
OK
.
• Enter your username (admin) and password (blank by default). Click
OK
to enter the web configuration
page for the device.
• Click on the
Home
tab and click the
WAN
button.
• To change the MTU enter the number in the MTU field and click the
Apply
button to save your settings.
• Test your email. If changing the MTU does not resolve the problem, continue changing the MTU in
increments of ten.
Page 78 / 92
¶·
eHome EH100 User Manual
Appendix A - Wireless Basics
eHome wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless
connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the
eHome wireless family of products will allow you to securely access the data you want, when and where you want it.
You will be able to enjoy the freedom that wireless networking delivers.
A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals
instead of wires. Wireless LANs are used increasingly in both home and office environments, and public areas such
as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and
communicate more efficiently. Increased mobility and the absence of cabling and other fixed infrastructure have proven
to be beneficial for many users.
Wireless users can use the same applications they use on a wired network.
Wireless adapter cards used on laptop
and desktop systems support the same protocols as Ethernet adapter cards.
Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in
order to use servers, printers or an Internet connection supplied through the wired LAN.
A Wireless Router is a device
used to provide this link.
Wireless Basics
Page 79 / 92
¶¸
eHome EH100 User Manual
Appendix A - Wireless Basics
What is Wireless?
Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi
uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or
office network.
How does wireless work?
Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point
B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless
network range area to be able to connect your computer. There are two different types of wireless networks Wireless
Local Area Network (WLAN), and Wireless Personal Area Network (WPAN).
Wireless Local Area Network (WLAN)
In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access
point has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an
indoor access point as seen in the picture, the signal can travel up to 300 feet. With an outdoor access point the signal
can reach out up to 30 miles to serve places like manufacturing plants, industrial locations, college and high school
campuses, airports, golf courses, and many other outdoor venues.
Wireless Personal Area Network (WPAN)
Bluetooth is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range
up to 30 feet away.
Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use
Page 80 / 92
·0
eHome EH100 User Manual
Appendix A - Wireless Basics
nearly as much power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops,
speakers, and other devices that operate on batteries.
Who uses wireless?
Wireless technology as become so popular in recent years that almost everyone is using it, at home and in the
office.
Home
• Gives everyone at home broadband access
• Surf the web, check email, instant message, and etc
• Gets rid of the cables around the house
• Simple and easy to use
Small Office and Home Office
• Stay on top of everything at home as you would at office
• Remotely access your office network from home
• Share Internet connection and printer with multiple computers
• No need to dedicate office space

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