EE BrightBox Router Manual PDF (Setup & Configuration Guide)

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EE Bright Box User Manual

41

Field

Description

Broadband Type

For EE ADSL broadband connections, this field should

display a value of ADSL. For EE Fibre broadband

connections a value of ‘Fibre/Ethernet’ should be

displayed. If the wrong Broadband Type is displayed, you

can migrate to the correct type (ADSL or Fibre/Ethernet)

on the Basic Set-Up > Broadband Settings >

Migration Wizard page.

Broadband State

This field indicates the status of the ADSL broadband

connection. The field will display ‘Connected’ if the router

has successfully synchronised with the exchange. The

field will display ‘Disconnected’ if the router is unable to

detect a broadband signal or is still synchronising with the

exchange.

If this field displays ‘Disconnected’ please check your grey

broadband cable is connected to the DSL socket on your

router and the other end of the cable is connected to the

DSL socket on the telephone filter. Ensure the filter is

connected to the master telephone socket. Also see

chapter 8: troubleshooting

on page 198

For Fibre broadband customers a value of ‘N/A’ will be

displayed here.

Link Rate

(Fibre/Ethernet

Broadband Type

Only)

This field displays the physical link speed of the

Fibre/Ethernet connection. The value will generally be

100Mbps. Please note that this is the physical link rate of

your connection and not the download speed available

over your Fibre broadband service.

This field will only be visible if the ‘Broadband Type’ value

is ‘Fibre/Ethernet’, and should not be visible if you are

using EE ADSL broadband.

Internet State

This field indicates the status of the Internet connection.

If a connection to the Internet is available then this field

will display a value of ‘Connected’. The field will display a

value of ‘Disconnected’ if the router is unable to establish

a connection to the Internet.

If this field displays ‘Disconnected’ please check your

Broadband Username and Broadband Password on the

Basic Set-Up > Broadband Settings page is correct.

Also check the other settings on the Broadband

Settings page to ensure these are correct for your EE

ADSL connection. Also see

chapter 8: troubleshooting

on

page 198

Time Connected

This field displays the length of time the Internet State

has been in the ‘Connected’ state in

Hours:Minutes:Seconds format. If the Internet State is

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‘Disconnected’ this field will display --:--:--.

Downstream Rate

This field displays the current ADSL synchronisation rate

in kilobits per seconds (kbps) for the downstream

connection. Please note that this is the sync rate with the

exchange only, and this value may be higher than your

download speeds over the Internet.

This field will display ‘0kbps’ if no Internet connection is

available.

This field will not be visible when the Broadband Type is

‘Fibre/Ethernet’.

Upstream Rate

This field displays the current ADSL synchronisation rate

in kilobits per seconds (kbps) for the upstream connection.

Please note that this is the sync rate with the exchange

only, and may be higher than your upload speeds over the

Internet.

This field will display ‘0kbps’ if no Internet connection is

available.

This field will not be visible when the Broadband Type is

‘Fibre/Ethernet’.

Internet IP Address

This field displays the current Internet (WAN) IP address

automatically assigned to your router by EE. If no Internet

connection is available this will display 0.0.0.0.

The IP address may also be a static IP address configured

in the Basic Set-Up > Broadband Settings or

Advanced Set-Up > Broadband Settings pages,

however this setting is not supported by EE.

Broadband Username

This field displays your unique Broadband Username as

configured in the Basic Set-Up > Broadband Settings

or Advanced Set-Up > Broadband Settings pages.

The Username will automatically be populated when you

first connect your router to your EE Broadband line. If the

Username displays readytoconnect@fs then you may need

to configure the Username and Password manually on the

Basic Set-Up > Broadband Settings page.

If this field is populated with your correct Broadband

Username, but your Internet State displays ‘Disconnected’,

ensure your Broadband Password and other broadband

settings are correct on the Basic Set-Up > Broadband

Settings page. Also see

chapter 8: troubleshooting

on

page 198

WIRELESS STATUS

In this section you can view the status of your wireless network, the wireless password,

security type, channel and status.

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The wireless status may contain up to three separate entries if SSID2 and SSID3 have also

been enabled in the Advanced Set-Up > Channel and SSID page.

If this section displays ‘wireless is currently disabled’ then this means that the

wireless LAN on the Bright Box has been disabled. You can enable the wireless LAN in the

Basic Set-Up > Wireless Settings or Advanced Set-Up > Wireless Settings pages.

Field

Description

Wireless Network

Name (SSID)

This field displays the wireless network name (also known

as a SSID) as configured in the Basic Set-Up > Wireless

Settings or Advanced Set-Up > Wireless Settings >

Channel and SSID pages.

This is the wireless network name you will select when

connecting your wireless devices to the Bright Box router.

You can also find the default wireless network name on

the sticker on the bottom of the router or the ‘KEEP MEE’

card that came with the router.

Wireless Password

This field displays the wireless password (sometimes

known as a wireless passphrase or WEP key) for the listed

wireless network name.

This is the wireless password you will enter when

connecting your devices to the wireless network.

This field will display ‘—‘ if the wireless security type is set

to ‘None’.

You can also find the default wireless password on the

sticker on the bottom of the router or the ‘KEEP MEE’ card

that came with the router.

The wireless password can be configured in the Basic

Set-Up > Wireless Settings or Advanced Set-Up >

Wireless Settings > WEP or Advanced Set-Up >

Wireless Settings > WPA

pages.

Security

This field displays the wireless security mode/cipher suite

of the of the associated wireless network name. The

default wireless security mode is ‘WPA-WPA2(TKIP+AES)’.

Other modes include ‘WPA(TKIP+AES)’, ‘WPA(TKIP)’,

‘WPA(AES)’, ‘WPA2(TKIP+AES)’, ‘WPA2(TKIP)’, ‘WPA2(AES)’,

‘WEP’ and ‘None’.

The wireless security mode can be configured in the

Basic Set-Up > Wireless Settings or Advanced Set-

Up > Wireless Settings > Channel and SSID pages.

The WPA cipher suite can be configured in the Advanced

Set-Up > Wireless Settings > WPA page.

Channel

This field displays the wireless channel transmission for all

of the wireless network names. By default, the wireless

channel is automatically selected by the Intelligent

Wireless function of the router. This determines the

channel with the least amount of interference and sets

the channel accordingly.

You can override the automatic Intelligent Wireless

channel selection in the Basic Set-Up > Wireless

Settings page and set the router to a manual channel

between 1 and 13.

If you have set the router to the 40MHz bandwidth setting

in Advanced Set-Up > Wireless Settings > Channel

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and SSID page then the extension channel (+/- 4

channels from the primary) will also be displayed here.

SSID State

This field displays whether the particular wireless network

name (SSID) is currently enabled and transmitting. If this

value displays ‘Disable’ then the wireless network name is

configured, but is not transmitting and cannot be

connected to.

You can set the SSID state by ticking or unticking the

‘Enable’ option for the relevant SSID on the Advanced

Set-Up > Wireless Settings > Channel and SSID

page.

Broadcast SSID

This field displays whether the wireless network name

(SSID) is broadcasting and visible. If the value is ‘Enabled’

then the wireless network name is visible to wireless

devices when attempting to scan for networks.

If the value is ‘Disable’ then the wireless network name is

not transmitted or visible in a wireless scan. A wireless

device may still connect to the wireless network by

manually entering the wireless network name even if the

broadcast SSID option is ‘Disable’.

Please note that if the SSID state value is ‘Disable’, then

you cannot connect to the wireless network, even if the

broadcast SSID is displaying ‘Enable’.

You can configure the broadcast SSID setting on the

Basic Set-Up > Wireless Settings or Advanced Set-

Up > Wireless Settings > Channel and SSID pages.

CURRENTLY CONNECTED DEVICES

In this section you can see all of the devices that are currently connected to your Bright Box

router, and whether these are wired (LAN) or wireless devices. This section is also known as a

DHCP table.

Field

Description

Name

This field displays the name of the connected device. If

the device does not provide a device name (some devices

don’t), the field value will read ‘Unknown Device’.

IP Address

This field displays the current IP address of the connected

device, as assigned by the routers DHCP (Dynamic Host

Control Protocol) server.

MAC Address

This field displays the 12-digit unique MAC (Media Access

Control) address of the connected device.

Connection Type

This field will display whether the connected device is

connected over a wired Ethernet connection (‘LAN’) or

over the router’s wireless connection (‘Wireless’).

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USB DEVICE

In this section you can see details of a storage device (such as a USB hard drive) connected

to the USB socket of the router. See

how to file share with a USB drive

on page 88.

If this section displays ‘no supported device found’ then this means that either no

USB device is connected to the router’s USB socket, or the connected device is not supported

by the router. The router currently supports FAT16, FAT32 and NTFS file systems. Apple Mac

HFS or HFS+ file systems are not supported.

Field

Description

Share Name

This field displays the volume name of the connected USB

drive as it will appear in your operating system’s network

location as a shared folder.

File System

This field displays the file system type of the connected

USB drive. FAT16 or FAT32 drives will display a value of

‘FAT’ while NTFS drives will display a value of ‘NTFS’.

Note that Apple Mac HFS or HFS+ file systems are not

currently supported by the Bright Box router.

Capacity

This field displays the total storage capacity of the

connected USB drive in Gigabytes (GB).

Free Space

This field displays the amount of free storage space

available on the connected USB drive in Gigabytes (GB).

INFORMATION

This section contains further details about your router, including more detailed Internet

settings along with other router features and settings. The section is comprised of three

areas – Internet, Features and LAN & Wireless(Default)

Field

Description

Protocol

This field displays the network protocol for the active

Internet connection. On EE ADSL broadband, the value will

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