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41
Field
Description
Broadband Type
For EE ADSL broadband connections, this field should
display a value of ADSL. For EE Fibre broadband
connections a value of ‘Fibre/Ethernet’ should be
displayed. If the wrong Broadband Type is displayed, you
can migrate to the correct type (ADSL or Fibre/Ethernet)
on the Basic Set-Up > Broadband Settings >
Migration Wizard page.
Broadband State
This field indicates the status of the ADSL broadband
connection. The field will display ‘Connected’ if the router
has successfully synchronised with the exchange. The
field will display ‘Disconnected’ if the router is unable to
detect a broadband signal or is still synchronising with the
exchange.
If this field displays ‘Disconnected’ please check your grey
broadband cable is connected to the DSL socket on your
router and the other end of the cable is connected to the
DSL socket on the telephone filter. Ensure the filter is
connected to the master telephone socket. Also see
chapter 8: troubleshooting
on page 198
For Fibre broadband customers a value of ‘N/A’ will be
displayed here.
Link Rate
(Fibre/Ethernet
Broadband Type
Only)
This field displays the physical link speed of the
Fibre/Ethernet connection. The value will generally be
100Mbps. Please note that this is the physical link rate of
your connection and not the download speed available
over your Fibre broadband service.
This field will only be visible if the ‘Broadband Type’ value
is ‘Fibre/Ethernet’, and should not be visible if you are
using EE ADSL broadband.
Internet State
This field indicates the status of the Internet connection.
If a connection to the Internet is available then this field
will display a value of ‘Connected’. The field will display a
value of ‘Disconnected’ if the router is unable to establish
a connection to the Internet.
If this field displays ‘Disconnected’ please check your
Broadband Username and Broadband Password on the
Basic Set-Up > Broadband Settings page is correct.
Also check the other settings on the Broadband
Settings page to ensure these are correct for your EE
ADSL connection. Also see
chapter 8: troubleshooting
on
page 198
Time Connected
This field displays the length of time the Internet State
has been in the ‘Connected’ state in
Hours:Minutes:Seconds format. If the Internet State is
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‘Disconnected’ this field will display --:--:--.
Downstream Rate
This field displays the current ADSL synchronisation rate
in kilobits per seconds (kbps) for the downstream
connection. Please note that this is the sync rate with the
exchange only, and this value may be higher than your
download speeds over the Internet.
This field will display ‘0kbps’ if no Internet connection is
available.
This field will not be visible when the Broadband Type is
‘Fibre/Ethernet’.
Upstream Rate
This field displays the current ADSL synchronisation rate
in kilobits per seconds (kbps) for the upstream connection.
Please note that this is the sync rate with the exchange
only, and may be higher than your upload speeds over the
Internet.
This field will display ‘0kbps’ if no Internet connection is
available.
This field will not be visible when the Broadband Type is
‘Fibre/Ethernet’.
Internet IP Address
This field displays the current Internet (WAN) IP address
automatically assigned to your router by EE. If no Internet
connection is available this will display 0.0.0.0.
The IP address may also be a static IP address configured
in the Basic Set-Up > Broadband Settings or
Advanced Set-Up > Broadband Settings pages,
however this setting is not supported by EE.
Broadband Username
This field displays your unique Broadband Username as
configured in the Basic Set-Up > Broadband Settings
or Advanced Set-Up > Broadband Settings pages.
The Username will automatically be populated when you
first connect your router to your EE Broadband line. If the
Username displays readytoconnect@fs then you may need
to configure the Username and Password manually on the
Basic Set-Up > Broadband Settings page.
If this field is populated with your correct Broadband
Username, but your Internet State displays ‘Disconnected’,
ensure your Broadband Password and other broadband
settings are correct on the Basic Set-Up > Broadband
Settings page. Also see
chapter 8: troubleshooting
on
page 198
WIRELESS STATUS
In this section you can view the status of your wireless network, the wireless password,
security type, channel and status.
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The wireless status may contain up to three separate entries if SSID2 and SSID3 have also
been enabled in the Advanced Set-Up > Channel and SSID page.
If this section displays ‘wireless is currently disabled’ then this means that the
wireless LAN on the Bright Box has been disabled. You can enable the wireless LAN in the
Basic Set-Up > Wireless Settings or Advanced Set-Up > Wireless Settings pages.
Field
Description
Wireless Network
Name (SSID)
This field displays the wireless network name (also known
as a SSID) as configured in the Basic Set-Up > Wireless
Settings or Advanced Set-Up > Wireless Settings >
Channel and SSID pages.
This is the wireless network name you will select when
connecting your wireless devices to the Bright Box router.
You can also find the default wireless network name on
the sticker on the bottom of the router or the ‘KEEP MEE’
card that came with the router.
Wireless Password
This field displays the wireless password (sometimes
known as a wireless passphrase or WEP key) for the listed
wireless network name.
This is the wireless password you will enter when
connecting your devices to the wireless network.
This field will display ‘—‘ if the wireless security type is set
to ‘None’.
You can also find the default wireless password on the
sticker on the bottom of the router or the ‘KEEP MEE’ card
that came with the router.
The wireless password can be configured in the Basic
Set-Up > Wireless Settings or Advanced Set-Up >
Wireless Settings > WEP or Advanced Set-Up >
Wireless Settings > WPA
pages.
Security
This field displays the wireless security mode/cipher suite
of the of the associated wireless network name. The
default wireless security mode is ‘WPA-WPA2(TKIP+AES)’.
Other modes include ‘WPA(TKIP+AES)’, ‘WPA(TKIP)’,
‘WPA(AES)’, ‘WPA2(TKIP+AES)’, ‘WPA2(TKIP)’, ‘WPA2(AES)’,
‘WEP’ and ‘None’.
The wireless security mode can be configured in the
Basic Set-Up > Wireless Settings or Advanced Set-
Up > Wireless Settings > Channel and SSID pages.
The WPA cipher suite can be configured in the Advanced
Set-Up > Wireless Settings > WPA page.
Channel
This field displays the wireless channel transmission for all
of the wireless network names. By default, the wireless
channel is automatically selected by the Intelligent
Wireless function of the router. This determines the
channel with the least amount of interference and sets
the channel accordingly.
You can override the automatic Intelligent Wireless
channel selection in the Basic Set-Up > Wireless
Settings page and set the router to a manual channel
between 1 and 13.
If you have set the router to the 40MHz bandwidth setting
in Advanced Set-Up > Wireless Settings > Channel
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and SSID page then the extension channel (+/- 4
channels from the primary) will also be displayed here.
SSID State
This field displays whether the particular wireless network
name (SSID) is currently enabled and transmitting. If this
value displays ‘Disable’ then the wireless network name is
configured, but is not transmitting and cannot be
connected to.
You can set the SSID state by ticking or unticking the
‘Enable’ option for the relevant SSID on the Advanced
Set-Up > Wireless Settings > Channel and SSID
page.
Broadcast SSID
This field displays whether the wireless network name
(SSID) is broadcasting and visible. If the value is ‘Enabled’
then the wireless network name is visible to wireless
devices when attempting to scan for networks.
If the value is ‘Disable’ then the wireless network name is
not transmitted or visible in a wireless scan. A wireless
device may still connect to the wireless network by
manually entering the wireless network name even if the
broadcast SSID option is ‘Disable’.
Please note that if the SSID state value is ‘Disable’, then
you cannot connect to the wireless network, even if the
broadcast SSID is displaying ‘Enable’.
You can configure the broadcast SSID setting on the
Basic Set-Up > Wireless Settings or Advanced Set-
Up > Wireless Settings > Channel and SSID pages.
CURRENTLY CONNECTED DEVICES
In this section you can see all of the devices that are currently connected to your Bright Box
router, and whether these are wired (LAN) or wireless devices. This section is also known as a
DHCP table.
Field
Description
Name
This field displays the name of the connected device. If
the device does not provide a device name (some devices
don’t), the field value will read ‘Unknown Device’.
IP Address
This field displays the current IP address of the connected
device, as assigned by the routers DHCP (Dynamic Host
Control Protocol) server.
MAC Address
This field displays the 12-digit unique MAC (Media Access
Control) address of the connected device.
Connection Type
This field will display whether the connected device is
connected over a wired Ethernet connection (‘LAN’) or
over the router’s wireless connection (‘Wireless’).
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USB DEVICE
In this section you can see details of a storage device (such as a USB hard drive) connected
to the USB socket of the router. See
how to file share with a USB drive
on page 88.
If this section displays ‘no supported device found’ then this means that either no
USB device is connected to the router’s USB socket, or the connected device is not supported
by the router. The router currently supports FAT16, FAT32 and NTFS file systems. Apple Mac
HFS or HFS+ file systems are not supported.
Field
Description
Share Name
This field displays the volume name of the connected USB
drive as it will appear in your operating system’s network
location as a shared folder.
File System
This field displays the file system type of the connected
USB drive. FAT16 or FAT32 drives will display a value of
‘FAT’ while NTFS drives will display a value of ‘NTFS’.
Note that Apple Mac HFS or HFS+ file systems are not
currently supported by the Bright Box router.
Capacity
This field displays the total storage capacity of the
connected USB drive in Gigabytes (GB).
Free Space
This field displays the amount of free storage space
available on the connected USB drive in Gigabytes (GB).
INFORMATION
This section contains further details about your router, including more detailed Internet
settings along with other router features and settings. The section is comprised of three
areas – Internet, Features and LAN & Wireless(Default)
Field
Description
Protocol
This field displays the network protocol for the active
Internet connection. On EE ADSL broadband, the value will

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