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Select ‘VC MUX’ for Virtual Circuit Multiplexing Internet

connections, including EE ADSL broadband.

Select ‘LLC’ for Logical Link Control Internet connections.

This field is not visible for the Fibre/Ethernet Broadband

Type.

Internet IP Address

This dropdown allows you to configure how the Internet IP

Address is allocated. For EE Broadband the default value is

‘Dynamic’.

Select ‘Dynamic’ if the Internet IP address is assigned by

your ISP, this is the standard setting for EE broadband.

Select ‘Static’ if you have been given a fixed IP address by

your ISP. If you select ‘Static’ you must also configure the

‘IP Address’ and ‘Subnet Mask’ fields.

IP Address

Use this field to enter the static IP Address provided by

your ISP when the ‘Internet IP Address’ option is set to

‘Static’.

This field does not allow value entry if the ‘Internet IP

Address’ field is set to ‘Dynamic’.

Static IP Addresses are not currently supported by EE

broadband.

Subnet Mask

Use this field to enter the subnet mask provided by your

ISP when the ‘Internet IP Address’ option is set to ‘Static’.

This field does not allow value entry if the ‘Internet IP

Address’ field is set to ‘Dynamic’

Static IP Addresses are not currently supported by EE

broadband.

DNS IP Address

This dropdown allows you to configure how your Dynamic

Name Server IP addresses are selected. For EE broadband

the default value is ‘Obtain from ISP’.

Select ‘Obtain from ISP’ if the DNS servers are provided by

your Internet Service Provider.

Select ‘Manual’ if you intend to use DNS servers other

than those provided by your ISP. If you select this option

you must configure the ‘Primary DNS’ and ‘Secondary DNS’

fields.

Primary DNS

Use this field to enter the Primary Domain Name Server IP

address when the ‘DNS IP Address’ option is set to

‘Manual’.

Secondary DNS

Use this field to enter the Secondary Domain Name Server

IP address when the ‘DNS IP Address’ option is set to

‘Manual’.

MTU (576~1500

PPPoA or 576-1492

PPPoE)

This field is used to configure the Maximum Transmission

Unit size in bytes for data packets over the Internet. The

default for EE broadband is 1492.

Please note that changing this value may cause problems

with your Internet connection such as issues resolving

websites or secure pages.

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How to manually update the broadband username and password

When you first connect your EE Bright Box router to your EE line, your Broadband Settings

will be automatically configured, however you can also manually update your broadband

username and password on the router from the Broadband Settings page. To do this:

1.

Login to the router’s admin pages.

2.

Click on the Basic Set-Up tab.

3.

In the 'Broadband Username' field, enter your broadband username – enter letters in

lower case, and remember to add @fs at the end (for example

yourname.orangehome.co.uk@fs)

4.

In the 'Broadband Password' field, enter your the broadband password - this is case

sensitive so 'Password' is not the same as 'PaSsWoRd':

5.

Click Save Settings:

6.

You'll be prompted that the router is 'applying changes':

7.

You'll be redirected back to the Basic Set-Up (Broadband Settings) page

8.

Click on the status tab - the 'Broadband State' and 'Internet State' should both show

'Connected' to indicate that your router is now connected to the Internet:

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How to change the broadband MTU

The Maximum Transmission Unit (MTU) value is optimised on the Bright Box router for the EE

network with a default value of 1492. In some cases (if web pages are not loading or secure

web sites are timing out for example) it may be necessary to adjust the MTU value. To do this:

1.

Login to the router’s admin pages.

2.

Click on the Basic Set-Up tab.

3.

Scroll down to the ‘MTU (576~1500)’ or ‘MTU (576-1492)’ field enter the new MTU value

– for example 1500:

9.

Click Save Settings:

10.

You'll be prompted that the router is 'applying changes':

11.

You'll be redirected back to the Basic Set-Up (Broadband Settings) page.

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How to set manual DNS addresses

The Bright Box router is set to automatically obtain the Domain Name Server (DNS) IP

address from EE broadband when establishing an Internet connection. The DNS server

translates Internet names and URL’s to IP addresses in order to display web pages or other

Internet services.

It is possible to override the default ‘Obtain from ISP’ configuration for DNS settings and

enter custom DNS addresses. To do this:

1.

Login to the router’s admin pages.

2.

Click on the Basic Set-Up tab.

3.

In the ‘DNS IP Address’ dropdown, select the ‘Manual’ option.

4.

In the ‘Primary DNS’ field, enter the Primary IP address of your DNS server (for example

the Primary Google DNS IP address is ‘8.8.8.8’)

5.

In the ‘Secondary DNS’ field enter the Secondary IP address of your DNS server (for

example the Secondary Google DNS IP address is ‘8.8.4.4’)

6.

Click Save Settings:

7.

You'll be prompted that the router is 'applying changes':

8.

You can confirm that the DNS settings have been changed by clicking on the status tab.

The ‘Primary DNS’ and ‘Secondary DNS’ fields will display the new DNS IP addresses:

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In order to change back from manually configured DNS Servers to automatic DNS

addresses, click on the Basic Set-Up tab. In the ‘DNS IP Address’ dropdown, select ‘Obtain

from ISP’ and click the Save Settings button:

MIGRATION WIZARD

This page allows you to easily migrate your Broadband service from EE ADSL to EE Fibre

broadband or vice-versa. The page also displays the current default Broadband Type (either

ADSL or Fibre/Ethernet).

For ADSL customers migrating to the EE Fibre broadband service, the Migration Wizard may

need to be run after the BT engineer has installed your Fibre modem in your home

Running the Migration Wizard will set the router to the correct Broadband Settings for the

broadband service you want to use at home. During the Migration Wizard process, the router

will be restarted.

Please note that only the Broadband Settings on your router will be changed when running

the wizard, any other settings you may have configured (Wireless Settings, Advanced Settings

etc) will be kept as they were previously. When running the wizard it may take up to 5

minutes for us to automatically configure your router for the correct broadband service.

If you factory reset your router at any stage the router will be set back to the connection

type previously displayed in the ‘Your router is currently set to the default Broadband Type:’

field. You can use the Migration Wizard to change your default Broadband Type if you need

to.