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Page 176 / 207 Scroll up to view Page 171 - 175
EE Bright Box User Manual
176
you are away from the router (for example connected over a wireless connection) you may
find it more convenient to restart the router in the admin page.
How to restart your router
To restart the Bright Box router:
1.
Login to the router’s admin pages.
2.
Click on the Advanced Set-Up tab and click Accept on the ‘Please proceed with
caution’ page.
3.
Click on Tools in the left hand navigation menu to expand the Tools menu:
4.
Click on Restart on the left hand menu:
5.
Click the Restart button:
6.
Click OK when prompted whether you want to restart your router:
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177
7.
The restart will begin. This process will take 99 seconds to complete:
8.
The router will be automatically rebooted, and after 99 seconds you will be returned to
the router admin page login screen.
FACTORY DEFAULT
If you have changed settings in your router and this is causing problems accessing the
Internet, you may need to reset the router back to its factory settings in order to fix the
problem.
There are two methods you can use to restore the router to its factory settings:
1.
Reset using the Factory Default admin page
2.
Reset using the reset button on the back of the router.
Both methods will be described in this section.
Factory resetting the router will cause any custom settings that you have configured to
be removed. For example if you have changed Wi-Fi settings such as the wireless network
name or password, or created port forwarding rule, these will be reset back to default setting.
You may wish to save a copy of your router settings before factory resetting. See
how to save
a copy of your router’s
settings on page 173 for instructions.
A full list of default settings for the Bright Box router can be found in Appendix A: Router
Default Settings.
How to restore the router to factory defaults from the router admin
page
To restore the router from its factory settings from the router admin page:
1.
Login to the router’s admin pages.
2.
Click on the Advanced Set-Up tab and click Accept on the ‘Please proceed with
caution’ page.
3.
Click on Tools in the left hand navigation menu to expand the Tools menu:
4.
Click on Factory Default on the left hand menu:
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178
5.
Click on the Factory Default button:
6.
A warning dialog box will be displayed. Click OK to proceed with the restoration of
factory default settings, or click Cancel if you want to keep the current settings:
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7.
A ‘Do not turn off your router, please wait until default configuration has been applied’
message and timer will be displayed for 99 seconds.
8.
The router login page will be displayed after the router has rebooted. As restoring to
factory default settings will remove your Internet connection settings, it will take about 5
minutes before your Internet connection is automatically restored. If this doesn’t happen
you can manually update your broadband username and password to make a connection
to the Internet. See
how to manually update the broadband username and password
on
page 52.
How to restore the router to factory defaults from the reset button on
the router
You can restore the router to factory default settings by using the reset button on the back
panel of the router. To do this:
1.
Ensure the router is plugged in and turned on:
2.
Find a thin object that will easily fit into the Reset button hole at the back of the router.
A paper clip is ideal.
3.
Insert the paper clip into the reset hole as far as it will go and hold for 6 seconds:
4.
Release the button – the WPS and LAN1-4 lights will flash and then turn off briefly.
5.
The router will now restart. As restoring to factory default settings will remove your
Internet connection settings, it will take about 5 minutes before your Internet
connection is automatically restored. If this doesn’t happen you can manually update
your broadband username and password to make a connection to the Internet. See
how
to manually update the broadband username and password
on page 52.
FIRMWARE UPGRADE
The router firmware (or router software) is stored on an internal flash memory chip in the
Bright Box router. It is possible to update this firmware through the Bright Box admin pages.
If we need to release an up-to-date version of firmware in this way, we may provide a
firmware file download at the page below:
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www.ee.co.uk/brightbox
The firmware file will usually have a .bin file extension. For example –
‘BrightBox_FW_V0.09.94.0006.bin’
If you have applied custom settings to the router, you should find that these are
automatically carried across during the upgrade. However it may be possible that the new
firmware needs to change router settings, in which case you will find any further information
in the firmware release notes supplied by EE.
How to upgrade your router with a firmware file
To upgrade the Bright Box router from a firmware file supplied by EE:
1.
Login to the router’s admin pages.
2.
Click on the Advanced Set-Up tab and click Accept on the ‘Please proceed with
caution’ page.
3.
Click on Tools in the left hand navigation menu to expand the Tools menu:
4.
Click on Firmware Upgrade on the left hand menu:
5.
Click on the upgrade button:

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