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56
Troubleshooting
Problem: I am having difficulty setting up Wi-Fi Protected Access
(WPA) security on a Dynex client card (Wireless Network Card or
Adapter) for a business.
Solution:
1. Double-click the
Signal Indicator
icon. The
Wireless Network Utility
screen opens.
2. Click the
Advanced
button is clicked, the Dynex Wireless LAN Utility opens. This Utility lets
you manage all the advanced features of the Dynex client card.
3. Click the
Wireless Network Properties
tab, then select a network name from the
Available Networks
list, then click the
Properties
button. The
Properties
page opens.
4. Select
WPA
from the
Network Authentication
list.
5. Click the
Authentication
tab, then select the settings that are indicated by your network
administrator.
6. Click
OK
, then
Apply
to save the settings.
Problem: I am having difficulty setting up Wi-Fi Protected Access
(WPA) security and I am NOT using a Dynex client card for a home
network.
Solution:
If you are NOT using a Dynex WPA wireless desktop or wireless notebook network
card and it is not equipped with WPA-enabled software, a file from Microsoft called
“Windows XP Support Patch for Wireless Protected Access” is available for free download:
Note
: The file that Microsoft has made available works only with Windows XP. Other
operating systems are not supported at this time. You also need to ensure that the
wireless card manufacturer supports WPA and that you have downloaded and installed
the latest driver from their support site.
Supported Operating Systems:
Windows XP Professional
Windows XP Home Edition
To enable WPA-PSK (no server):
1. In systems running Windows XP, click
Start
,
Control Panel
,
Network Connections
.
2. Right-click the
Wireless Networks
tab. The
Wireless Network Connection Properties
screen
opens. Make sure that the
Use Windows to configure my wireless network settings
box is checked.
3. Back on the
Wireless Networks
tab, click the
Configure
button. The
Client Card
Properties
screen opens.
4. For a home or small business user, select
WPA-PSK
under
Network Administration
.
5. Select
TKIP
or
AES
on the
Date Encryption
list. This setting will have to be identical to
the wireless G router or access point that you set up.
6. Type in your encryption key in the
Network key
box.
Important:
Enter your pre-shared key. This can be from eight to 63 characters (letters,
numbers, or symbols). The same key must be used on all of the clients that you set up.
7. Click
OK
to apply settings.
Page 57 / 196
Legal notices
57
What's the difference between 802.11b, 802.11g, 802.11a, and
802.11n?
Currently there are four levels of wireless networking standards, which transmit data at very
different maximum speeds. Each is based on the designation for certifying network
standards. The most common wireless networking standard, 802.11b, transmits information
at 11 Mbps; 802.11a and 802.11g work at 54 Mbps; and 802.11n works at 108 Mbps. The
802.11n release, has speeds that exceed 802.11g, and up to twice the wireless coverage area.
See the following chart for more detailed information.
*Distance and connection speeds will vary depending on your networking environment.
Legal notices
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, the Dynex Corporation, of 7601 Penn Avenue South, Richfield, Minnesota, U.S.A., declare
under our sole responsibility that the product, DX-WGRTR, to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Wireless
Technology
802.11b
802.11g
802.11a
802.11n
Speed
11Mbps
54Mbps
54Mbps
600% faster than
standard 802.11g*
Frequency
Common household
devices such as
cordless phones and
microwave ovens may
interfere with the
unlicensed band
2.4GHz
Common household
devices such as
cordless phones and
microwave ovens
may interfere with
the unlicensed band
2.4GHz
5GHz- uncrowded
band
Common household
devices such as
cordless phones and
microwave ovens
may interfere with
the unlicensed band
2.4GHz
Compatibility
Compatible with
802.11g
Compatible with
802.11b
Incompatible with
802.11b or 802.11g
Compatible with
802.11g or 802.11b
Coverage*
Depends on
interference-typically
100-200 ft. indoors
Depends on
interference-typicall
y 100-200 ft. indoors
Interference range is
typically 50-100 ft.
Up to 800% wider
coverage than
standard 802.11g*
Advantage
Mature-legacy
technology
Common-widesprea
d use for Internet
sharing
Less interference-
great for multimedia
application
Leading edge- best
coverage and
throughput
Page 58 / 196
58
Legal notices
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio frequency exposure limits.
Nevertheless, the device shall be used in such a manner that the potential for human contact
during normal operation is minimized. When connecting an external antenna to the device,
the antenna shall be placed in such a manner to minimize the potential for human contact
during normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8
inches) during normal operation.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance
with the FCC Rules could void the user’s authority to operate this equipment.
DHHS and FDA safety certification
This product is made and tested to meet safety standards of the FCC, requirements and
compliance with safety performance of the U.S. Department of Health and Human Services,
and also with FDA Radiation Performance Standards 21 CFR Subchapter J.
Canada ICES-003 statement
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply within the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced technician for help.
RSS 310 statement
To reduce potential radio interference to other users, the antenna type and its gain should be
so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
permitted for successful communication.
Page 59 / 196
Legal notices
59
One year limited warranty
Dynex Products (“Dynex”) warrants to you, the original purchaser of this new
DX-WGRTR
(“Product”), that the
Product shall be free of defects in the original manufacture of the material or workmanship for a period of one (1)
year from the date of your purchase of the Product (“Warranty Period”). This Product must be purchased from an
authorized dealer of Dynex brand products and packaged with this warranty statement. This warranty does not
cover refurbished Product. If you notify Dynex during the Warranty Period of a defect covered by this warranty
that requires service, terms of this warranty apply.
How long does the coverage last?
The Warranty Period lasts for one year (365 days) from the date you purchased the Product. The purchase date is
printed on the receipt you received with the product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is
determined to be defective by an authorized Dynex repair center or store personnel, Dynex will (at its sole option):
(1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt
comparable products or parts. Products and parts replaced under this warranty become the property of Dynex
and are not returned to you. If service of Products and parts are required after the Warranty Period expires, you
must pay all labor and parts charges. This warranty lasts as long as you own your Dynex Product during the
Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a retail store location, take your original receipt and the Product to the store you
purchased it from. Make sure that you place the Product in its original packaging or packaging that provides the
same amount of protection as the original packaging. If you purchased the Product from an online web site, mail
your original receipt and the Product to the address listed on the web site. Make sure that you put the Product in
its original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain in-home warranty service for a television with a screen 25 inches or larger, call 1-888-BESTBUY. Call
agents will diagnose and correct the issue over the phone or will have a Dynex-approved repair person dispatched
to your home.
Where is the warranty valid?
This warranty is valid only to the original purchaser of the Product in the United States and Canada.
What does the warranty not cover?
This warranty does not cover:
Customer instruction
Installation
Set up adjustments
Cosmetic damage
Damage due to acts of God, such as lightning strikes
Accident
Misuse
Abuse
Negligence
Commercial use
Modification of any part of the Product
Plasma display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
This warranty also does not cover:
Damage due to incorrect operation or maintenance
Connection to an incorrect voltage supply
Attempted repair by anyone other than a facility authorized by Dynex to service the Product
Products sold as is or with all faults
Consumables, such as fuses or batteries
Products where the factory applied serial number has been altered or removed
Page 60 / 196
60
Legal notices
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. DYNEX SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST
BUSINESS OR LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE
PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Dynex:
For customer service please call 1-800-305-2204
www.dynexproducts.com
DYNEX
®
is a registered trademark of Best Buy Enterprise Services, Inc.
Distributed by Best Buy Purchasing, LLC.
Dynex, 7601 Penn Avenue South, Richfield, Minnesota, U.S.A.

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