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Page 241 / 251 Scroll up to view Page 236 - 240
Vigor2920 Series User’s Guide
231
2.
In
Choose file to download
, click CA Certificate
Current
and
Base 64 encoded,
and
Download CA certificate
to save the .cer. file.
3.
Back to Vigor router, go to
Trusted CA Certificate
. Click
IMPORT
button and browse
the file to import the certificate (.cer file) into Vigor router. When finished, click refresh
and you will find the below illustration.
4.
You may review the detail information of the certificate by clicking
View
button.
Note
: Before setting certificate configuration, please go to
System Maintenance >>
Time
and Date
to reset current time of the router first.
VoIPon
www.voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299
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Vigor2920 Series User’s Guide
232
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VoIPon
www.voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299
Page 243 / 251
Vigor2920 Series User’s Guide
233
T
T
r
r
o
o
u
u
b
b
l
l
e
e
S
S
h
h
o
o
o
o
t
t
i
i
n
n
g
g
This section will guide you to solve abnormal situations if you cannot access into the Internet
after installing the router and finishing the web configuration. Please follow sections below to
check your basic installation status stage by stage.
z
Checking if the hardware status is OK or not.
z
Checking if the network connection settings on your computer are OK or not.
z
Pinging the router from your computer.
z
Checking if the ISP settings are OK or not.
z
Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the time for you to
contact your dealer for advanced help.
6.1 Checking If the Hardware Status Is OK or Not
Follow the steps below to verify the hardware status.
1.
Check the power line and WLAN/LAN cable connections.
Refer to “
1.3 Hardware Installation”
for details.
2.
Turn on the router. Make sure the
ACT LED
blink once per second and the
correspondent
LAN LED
is bright.
3.
If not, it means that there is something wrong with the hardware status. Simply back to
“1.3 Hardware Installation”
to execute the hardware installation again. And then, try
again.
VoIPon
www.voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299
Page 244 / 251
Vigor2920 Series User’s Guide
234
6.2 Checking If the Network Connection Settings on Your
Computer Is OK or Not
Sometimes the link failure occurs due to the wrong network connection settings. After trying
the above section, if the link is stilled failed, please do the steps listed below to make sure the
network connection settings is OK.
For Windows
±
The example is based on Windows XP. As to the examples for other operation
systems, please refer to the similar steps or find support notes in
www.DrayTek.com
.
1.
Go to
Control Panel
and then double-click on
Network Connections
.
2.
Right-click on
Local Area Connection
and click on
Properties
.
3.
Select
Internet Protocol (TCP/IP)
and then click
Properties
.
VoIPon
www.voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299
Page 245 / 251
Vigor2920 Series User’s Guide
235
4.
Select
Obtain an IP address automatically
and
Obtain DNS server address
automatically
.
For MacOs
1.
Double click on the current used MacOs on the desktop.
2.
Open the
Application
folder and get into
Network
.
3.
On the
Network
screen, select
Using DHCP
from the drop down list of Configure IPv4.
VoIPon
www.voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 808299

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