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21
±
±
Make sure that the Ethernet cable is connected properly.
±
Make sure the AC power adapter is plugged in properly.
±
6. Why can’t I connect to an access point or wireless
router?
Troubleshooting (continued)
7. What can I do if I forget my encryption key?
4. Why doesn’t the Link LED light up?
5. Why can’t I connect to another wireless client
in Ad-Hoc mode?
The DWL-G810 has a default channel of 6. Make sure that the channel on the
DWL-G810 is exactly the same as the channel on the other wireless client.
The DWL-G810 High-Speed Ethernet Wireless Bridge has a default SSID of
default. Make sure that the SSID on the DWL-G810 is exactly the same as the
SSID on the other wireless client.
±
For advanced setup features, enter
into your Internet browser
and gain access to the web configuration of the DWL-G810. The advanced setup
features can be used to change the LAN and wireless settings for your
DWL-G810.
Make sure that the SSID on the DWL-G810 is exactly the same as the SSID
on the access point or wireless router.
Move the DWL-G810 and access point or wireless router into the same room
and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES).
Turn off your access point and the device connected to the DWL-G810. Turn on
the access point, and then turn on the device connected to the DWL-G810.
Make sure that the DWL-G810 is set to Infrastructure mode.
±
±
±
±
±
3. Why doesn’t the Power LED light up?
Check to see if the DWL-G810 power adapter is connected properly to a
known good power outlet.
Reset the access point to its factory default settings and restore the DWL-G810
to its factory default settings. You may do this by pressing the
Reset
button on
the back of the unit.You will lose the current configuration settings.
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22
Troubleshooting (continued)
8. Why can’t I connect the DWL-G810 to my network?
Check that the LED indicators for the broadband modem are indicating normal
activity. If not, there may be a problem with the broadband connection.
Check that the LED indicators on the wireless router are functioning properly. If
not, check that the AC power and Ethernet cables are firmly connected.
Check that the IP address, subnet mask, gateway, and DNS settings are correctly
entered for the network.
In
Infrastructure
mode, make sure the same Service Set Identifier (SSID) is
specified on the settings for the wireless clients and access points. The SSID
factory default setting for D-Link products is
default
.
In
Ad-Hoc mode
, both wireless clients will need to have the same SSID. Please
note that it might be necessary to set up one client to establish a BSS (Basic
Service Set) and wait briefly before setting up other clients. This prevents several
clients from trying to establish a BSS at the same time, which can result in
multiple singular BSSs being established, rather than a single BSS with multiple
clients associated to it.
Check that the
Network Connection
for the wireless client is configured properly.
Select
Infrastructure
when connecting to a wireless router and select
Ad-Hoc
mode when connecting without an access point.
If security is enabled, make sure that the correct encryption keys are entered on
both the DWL-G810 and the wireless router or Ad-Hoc client.
±
±
±
±
±
±
±
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to
Installation Considerations
in the
Wireless
Basics
section of this manual for further information about the most advantageous
placement of your D-Link wireless products.
9. What variables may cause my wireless products to lose
reception?
10. Why does my wireless connection drop?
Antenna orientation – try different antenna orientations for the DWL-G810. Try to
keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade
dramatically or drop altogether. Try changing the channel on your router, access
point and all other devices on the network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
±
±
±
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23
Technical Specifications
Standards:
IEEE 802.11
IEEE 802.11b
IEEE 802.11g
IEEE 802.3 Ethernet
IEEE 802.3u
Port
:
10/100 Mbps Fast Ethernet Auto MDI/MDIX
Data Rates with Automatic Fallback:
1
54Mbps
22Mbps
11Mbps
5.5Mbps
2Mbps
1Mbps
Encryption:
64-bit RC4
128-bit RC4
Media Access Control:
CSMA/CA with ACK
Frequency Range:
2.4GHz to 2.4385GHz
Operating Range:
2
Indoors – Up to 328 ft. (100m)
Modulation Technology:
PBCC – Packet Binary Convolutional Coding
DSSS – Direct Sequence Spread Spectrum
11-chip Barker sequence
Modulation Techniques:
PBCC (22Mbps/8.5db)
PBCC (11Mbps/4.5db)
CCK (11Mbps/8.5db)
PBCC (5.5Mbps/1.5db)
CCK (5.5Mbps/5.5db)
Barker (2Mbps/3db)
Barker (1Mbps/0db)
2
Environmental factors may adversely affect range
1
Maximum wireless signal rate derived from IEEE Standard 802.11g specifications. Actual data
throughput will vary. Network conditions and environmental factors lower actual data throughput rate.
Page 24 / 28
24
Technical Specifications (continued)
Power Input:
External Power Supply, DC 5V, 2.5A
LEDs:
Power (Green)
Activity (Yellow)
Transmitter Output Power:
15dBm ± 2dB
External Antenna Type:
Detachable 1.0dB gain with reverse SMA connector
Over-Driving Levels:
Tolerates up to +17dBm at the antenna
Device Management:
Web-Based – Internet Explorer v6 or later; Netscape Navigator v6 or later; or
other Java-enabled browsers
Temperature:
Operating: 32°F to 131°F (0°C to 55°C)
Storing: 4°F to 167°F (-20°C to 75°C)
Humidity:
95% maximum (non-condensing)
Safety & Emissions:
FCC
UL
Dimensions:
L=3.5 inches (90mm)
W=3.2 inches (82mm)
H=1.6 inches (40mm)
Weight:
0.34 lbs (153g)
Warranty:
3 Years
Page 25 / 28
25
Techni
echni
echni
echni
echnical Support
cal Support
cal Support
cal Support
cal Support
You can find
software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
Tech Support for customers within Canada:
Canada: D-Link Networks, Inc.
Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 12:00am EST
D-Link Technical Support over the Internet:

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