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Appendix A – Troubleshooting
D-Link DSL-526B User Manual
76
Troubleshooting
This chapter provides solutions to problems that might occur during the installation and operation of the DSL-520B. Read the following descriptions
if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your
computer will look similar to the following examples.)
1.
How do I configure my DSL-526B Router without the CD-ROM?
±
Connect your PC to the Router using an Ethernet cable.
±
±
The default username is ‘admin’ and the default password is ‘admin’.
±
If you have changed the password and cannot remember it, you will need to reset the Router to the factory default setting (see question 2),
which will set the password back to ‘admin’.
Note:
Please
refer
to
the
next
section
“Networking
Basics”
to
check
your
PC’s
IP
configuration
if
you
can’t
see
the
login
windows.
2.
How do I reset my Router to the factory default settings?
±
Ensure the Router is powered on.
±
Press and hold the reset button on the back of the device for approximately 5 to 8 seconds.
±
This process should take around 1 to 2 minutes.
Note:
Resetting
the
Router
to
the
factory
default
settings
will
erase
the
current
configuration
settings.
To
reconfigure
your
settings,
login
to
the
Router
as
outlined
in
question
1,
and
then
run
the
Quick
Setup
wizard.
Page 77 / 80
Appendix A – Troubleshooting
D-Link DSL-526B User Manual
77
3.
What can I do if my Router is not working correctly?
There are a few quick steps you can take to try and resolve any issues:
±
Follow the directions in Question 2 to reset the Router.
±
Check that all the cables are firmly connected at both ends.
±
Check the LEDs on the front of the Router. The Power indicator should be on, the Status indicator should flash, and the DSL and LAN
indicators should be on as well.
±
Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password, are the same as the settings
that have been provided by your ISP.
4.
Why can’t I get an Internet connection?
For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and
password are correct.
5.
What can I do if my Router can’t be detected by running the installation CD?
±
Ensure the Router is powered on.
±
Check that all the cables are firmly connected at both ends and all LEDs are working correctly.
±
Ensure only one network interface card on your PC is activated.
±
Click on
Start
>
Control Panel
>
Security Center
to disable the firewall.
Note:
There
is
a
potential
security
issue
if
the
firewall
is
disabled
on
your
PC.
Please
remember
to
turn
it
back
on
once
you
have
finished
the
whole
installation
procedure.
This
will
enable
you
to
surf
the
Internet
without
any
problems.
Page 78 / 80
Appendix B – Networking Basics
D-Link DSL-526B User Manual
78
Networking Basics
Check Your IP Address
After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless
router) automatically. To verify your IP address, please follow the steps below.
Click on
Start
ｬ
Run
. In the run box type
cmd
and click on the
OK
button.
At the prompt, type
ipconfig
and press
Enter
.
This will display the IP address, subnet mask and the default
gateway of your adapter.
If the address is 0.0.0.0, check your adapter installation,
security settings and the settings on your router. Some
firewall software programs may block a DHCP request on
newly installed adapters.
If you are connecting to a wireless network at a hotspot (e.g.
hotel, coffee shop, airport), please contact an employee or
administrator to verify their wireless network settings.
Page 79 / 80
Appendix B – Networking Basics
D-Link DSL-526B User Manual
79
Statically Assigning an IP Address
If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below:
Step 1
Windows®
XP - Click on
Start
>
Control Panel
>
Network Connections
.
Windows®
2000 - From the desktop, right-click on the
My Network Places
>
Properties
.
Step 2
Right-click on the
Local Area Connection
which represents your network adapter and select the
Properties
button.
Step 3
Highlight
Internet Protocol (TCP/IP)
and click on the
Properties
button.
Step 4
Click on the
Use the following IP address
and enter an IP address that is on the same subnet as
your network or the LAN IP address on your router.
Example: If the router’s LAN IP address is
192.168.1.1, make your IP address 192.168.1.X where X
is a number between 2 and 254. Make sure that the number you choose is not in use on the
network. Set the Default Gateway to be the same as the LAN IP address of your router
(192.168.1.1).
Set the Primary DNS to be the same as the LAN IP address of your router (192.168.1.1). The
Secondary DNS is not needed or you may enter a DNS server from your ISP.
Step 5
Click on the
OK
button twice to save your settings.
Page 80 / 80
Appendix C – Technical Specifications
D-Link DSL-526B User Manual
80
Technical Specifications
ADSL
Standards
±
ANSI T1.413 Issue 2
±
ITU G.992.1 (G.dmt) AnnexA
±
ITU G.992.2 (G.lite) Annex A
±
ITU G.994.1 (G.hs)
±
ITU G.992.5 Annex A
ADSL2
Standards
±
ITU G.992.3 (G.dmt.bis) Annex A
±
ITU G.992.4 (G.lite.bis) Annex A
ADSL2
Standards
±
ITU G.992.5 (ADSL2+)
Protocols
±
IEEE 802.1d Spanning
Tree
±
TCP/UDP
±
ARP
±
RARP
±
ICMP
±
RFC1058 RIP v1
±
RFC1213 SNMP v1 & v2c
±
RFC1334 PAP
±
RFC1389 RIP v2
±
RFC1577 Classical IP over
ATM
±
RFC1483/2684
Multiprotocol
Encapsulation over ATM
Adaptation Layer 5 (AAL5)
±
RFC1661 Point to Point
Protocol
±
RFC1994 CHAP
±
RFC2131 DHCP Client /
DHCP Server
±
RFC2364 PPP over ATM
±
RFC2516 PPP over
Ethernet
Data
Transfer
Rate
±
G.dmt full rate downstream: up to 8 Mbps / upstream: up to 1
Mbps
±
G.lite: ADSL downstream up to 1.5 Mbps / upstream up to 512
Kbps
±
G.dmt.bis full rate downstream: up to 12 Mbps / upstream: up to
12 Mbps
±
ADSL full rate downstream: up to 24 Mbps / upstream: up to 1
Mbps
Media
Interface
±
ADSL interface: RJ-11 connector for connection to 24/26 AWG
twisted pair telephone line
±
LAN interface: RJ-45 port for 10/100BASE-T Ethernet connection
±
USB interface for standard USB connection
19216811.live