33

8.12

Three Way Conference

1.

Pick up the handset

and call

Person A

.

2.

After

Person A

pick up the phone, press

3-way conference

key

to place

Person A

on hold.

3.

Dial the extension or phone number of

Person B

and wait until

Person B

picks up

the phone.

4.

Press

3-way conference

key

to begin 3-way conference.

Person A

You

Person A

You

Person B

34

9.0

USING THE PHONEBOOK

9.1

Dialing from the Phonebook

1.

Press the

PHONE BOOK

key

to access the phone book.

2.

Press

to scroll down the list until the name is displayed on the screen.

3.

Press

OK

to dial.

9.2

Storing a Number

1.

Press and hold the

PHONE BOOK

key

until “

Name:

” is displayed

on the screen.

2.

nter a name then press

OK

3.

Enter the number that corresponds to the name and press

OK

.

Press

OK

again to save the phonebook.

5.

Repeat Step 1 to 4 to store another phone number.

9.3

Editing a Number

1.

Press the

PHONE BOOK

key

to access the phonebook.

35

2.

Press

until the name is displayed on the screen.

3.

Press the

PHONE BOOK

key

again.

4.

Select “

Edit

” and press

OK

to edit.

5.

Enter a new name and press

OK

6.

Enter the new phone number and press

OK

.

Press

OK

to save and override the previous name and phone number.

9.4

Deleting a Number

1.

Press the

PHONE BOOK

key

to access the phonebook.

2.

Press

until the name you want to delete is selected.

3.

Press the

PHONE BOOK

key

again.

4.

Select “

Delete

” and press

OK

to delete.

5.

Press

OK

again to save the new list on the phonebook.

36

10.0 Troubleshooting

The following troubleshooting information can be used to help solve most common problems.

QUESTION

RECOMMENDED ACTION

There are no DIAL tone

1. Check if there are any loose connections.

Nothing is displayed on the

LCD screen

1. Check if power cord is connected properly.

2. Check if there is 120V AC coming from the power outlet.

How to update Firmware?

1. ATC IP Phone automatically updates firmware when it

powers up (while connected to the internet).

Why can’t I dial my friend’s

SIP number?

1. Check Registrar Server Domain Name/IP address and

Outbound Proxy Domain Name/IP Address (under SIP

Settings in Configuration Menu). Make sure you have the

right Name or IP Address.

2. Check the LCD display on your phone to see if there is a

name or number displayed on the screen. If the name or

number is not displayed, use a web browser and access the

configuration menu. Make sure that the Registrar Server

Domain Name/IP Address is correct.

3. Check the register status under SIP Account Settings in the

configuration menu (from web browser). If your status is

unregistered, it means you do not have a SIP account. Contact

your SIP service provider to get an account.

Why

isn’t

my

firmware

updating?

1. Your IP phone automatically detects for new firmware

when you unplug the power. If new version is available the

phone will automatically update the firmware.

2. Check if FTP address is correct.

37

3. Check with your supplier if firmware filename is correct.

I

accidentally

set

DSL

to

enable and now the phone

does not boot up

1. Unplug the power cord from the IP phone. Wait 2 seconds

and plug the power cord back in the IP phone. Press and hold

MENU key. The system should bypass boot up and go

straight into phone setup menu. Modify the phone setting and

make sure you save it before you exit.

Why do I get “Can’t Upgrade

Now” screen when I click

[Submit] in the configuration

menu?

1. Make sure you exit setting mode (phonebook, menu, speed

dial…) before you click [Submit] in the configuration menu.