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33
8.12
Three Way Conference
1.
Pick up the handset
and call
Person A
.
2.
After
Person A
pick up the phone, press
3-way conference
key
to place
Person A
on hold.
3.
Dial the extension or phone number of
Person B
and wait until
Person B
picks up
the phone.
4.
Press
3-way conference
key
to begin 3-way conference.
Person A
You
Person A
You
Person B
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34
9.0
USING THE PHONEBOOK
9.1
Dialing from the Phonebook
1.
Press the
PHONE BOOK
key
to access the phone book.
2.
Press
to scroll down the list until the name is displayed on the screen.
3.
Press
OK
to dial.
9.2
Storing a Number
1.
Press and hold the
PHONE BOOK
key
until “
Name:
” is displayed
on the screen.
2.
nter a name then press
OK
3.
Enter the number that corresponds to the name and press
OK
.
Press
OK
again to save the phonebook.
5.
Repeat Step 1 to 4 to store another phone number.
9.3
Editing a Number
1.
Press the
PHONE BOOK
key
to access the phonebook.
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35
2.
Press
until the name is displayed on the screen.
3.
Press the
PHONE BOOK
key
again.
4.
Select “
Edit
” and press
OK
to edit.
5.
Enter a new name and press
OK
6.
Enter the new phone number and press
OK
.
Press
OK
to save and override the previous name and phone number.
9.4
Deleting a Number
1.
Press the
PHONE BOOK
key
to access the phonebook.
2.
Press
until the name you want to delete is selected.
3.
Press the
PHONE BOOK
key
again.
4.
Select “
Delete
” and press
OK
to delete.
5.
Press
OK
again to save the new list on the phonebook.
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36
10.0 Troubleshooting
The following troubleshooting information can be used to help solve most common problems.
QUESTION
RECOMMENDED ACTION
There are no DIAL tone
1. Check if there are any loose connections.
Nothing is displayed on the
LCD screen
1. Check if power cord is connected properly.
2. Check if there is 120V AC coming from the power outlet.
How to update Firmware?
1. ATC IP Phone automatically updates firmware when it
powers up (while connected to the internet).
Why can’t I dial my friend’s
SIP number?
1. Check Registrar Server Domain Name/IP address and
Outbound Proxy Domain Name/IP Address (under SIP
Settings in Configuration Menu). Make sure you have the
right Name or IP Address.
2. Check the LCD display on your phone to see if there is a
name or number displayed on the screen. If the name or
number is not displayed, use a web browser and access the
configuration menu. Make sure that the Registrar Server
Domain Name/IP Address is correct.
3. Check the register status under SIP Account Settings in the
configuration menu (from web browser). If your status is
unregistered, it means you do not have a SIP account. Contact
your SIP service provider to get an account.
Why
isn’t
my
firmware
updating?
1. Your IP phone automatically detects for new firmware
when you unplug the power. If new version is available the
phone will automatically update the firmware.
2. Check if FTP address is correct.
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37
3. Check with your supplier if firmware filename is correct.
I
accidentally
set
DSL
to
enable and now the phone
does not boot up
1. Unplug the power cord from the IP phone. Wait 2 seconds
and plug the power cord back in the IP phone. Press and hold
MENU key. The system should bypass boot up and go
straight into phone setup menu. Modify the phone setting and
make sure you save it before you exit.
Why do I get “Can’t Upgrade
Now” screen when I click
[Submit] in the configuration
menu?
1. Make sure you exit setting mode (phonebook, menu, speed
dial…) before you click [Submit] in the configuration menu.

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