76

Frequently Asked Questions (continued)

How can I setup my router to work with a Cable modem connection?

Dynamic Cable connection

(IE ATnT-BI, Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast).

Note:

Please configure the router with the computer that was last connected directly

to the cable modem.

Step 1

Log into the web based configuration by typing in the IP Address of the router

(default:192.168.0.1) in your web browser. The username is

admin

(all lowercase) and

the password is

blank

(nothing).

Step 2

Click the

Home

tab and click the

WAN

button. Dynamic IP Address is the

default value, however, if Dynamic IP Address

is not selected as the WAN type, select

Dynamic IP Address by clicking on the radio

button. Click

Clone Mac Address

. Click on

Apply

and then

Continue

to save the

changes.

DI-784

77

Frequently Asked Questions (continued)

How can I setup my router to work with a Cable modem connection?

(continued)

Step 3

Power cycle the cable modem and router:

Turn the cable modem off (first) . Turn the router off Leave them off for 2 minutes.**

Turn the cable modem on (first).

Wait until you get a solid cable light on the cable

modem. Turn the router on. Wait 30 seconds.

** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

Step 4

Follow step 1 again and log back into the web configuration. Click the

Status

tab and click the

Device Info

button. If you do not already have a public IP Address

under the

WAN

heading, click on the

DHCP Renew

and

Continue

buttons.

Static Cable Connection

Step 1

Log into the web based configuration by

typing in the IP Address of the router

(default:192.168.0.1) in your web browser. The

username is

admin

(all lowercase) and the password

is

blank

(nothing).

Step 2

Click the

Home

tab and click the

WAN

button. Select

Static IP Address

and enter your static

settings obtained from the ISP in

the fields provided.

If you do not know your settings,

you must contact your ISP.

Step 3

Click on

Apply

and then

click

Continue

to save the

changes.

Step 4

Click the

Status

tab and

click the

Device Info

button. Your

IP Address information will be

displayed under the

WAN

heading.

DI-784

78

Frequently Asked Questions (continued)

How can I setup my router to work with Earthlink DSL or any PPPoE

connection?

Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet

300 from your computer or you will not be able to connect to the Internet.

Step 1

Upgrade Firmware if needed.

(Please visit the D-Link tech support website at:

http://support.dlink.com

for the latest

firmware upgrade information.)

Step 2

Take a paperclip and perform a hard reset. With the unit on, use a paperclip

and hold down the reset button on the back of the unit for 10 seconds. Release it and

the router will recycle, the lights will blink, and then stabilize.

Step 3

After the router stabilizes, open your browser and enter 192.168.0.1 into the

address window and hit the

Enter

key. When the password dialog box appears, enter

the username

admin

and leave the password blank. Click

OK

.

If the password dialog box does not come up repeat

Step 2

.

Note:

Do not run Wizard.

Step 4

Click on the

WAN

tab on left-hand side of the screen. Select

PPPoE

.

Step 5

Select

Dynamic PPPoE

(unless your ISP supplied you with a static IP

Address).

Step 6

In the username field enter

ELN/[email protected]

and your

password, where username is your own username.

For SBC Global users, enter

.

For Ameritech users, enter

.

For BellSouth users, enter

.

For Mindspring users, enter

[email protected].

For most other ISPs, enter

username

.

Step 7

Maximum Idle Time

should be set to zero. Set

MTU

to 1492, unless

specified by your ISP, and set

Autoreconnect

to

Enabled

.

Note:

If you experience problems accessing certain websites and/or email issues,

please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for

more information and the proper MTU setting for your connection.

79

Step 8

Click

Apply

. When prompted, click

Continue

. Once the screen refreshes,

unplug the power to the D-Link router.

Step 9

Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem

has established a link to your ISP, plug the power back into the D-Link router. Wait

about 30 seconds and log back into the router.

Step 10

Click on the

Status

tab in the web configuration where you can view the

device info. Under

WAN

, click

Connect

. Click

Continue

when prompted. You should

now see that the device info will show an IP Address, verifying that the device has

connected to a server and has been assigned an IP Address.

How can I setup my router to work with Earthlink DSL or any PPPoE

connection? (continued)

Frequently Asked Questions (continued)

Can I use my D-Link Broadband Router to share my Internet

connection provided by AOL DSL Plus?

In most cases yes. AOL DSL+ may use PPPoE for authentication bypassing the

client software. If this is the case, then our routers will work with this service. Please

contact AOL if you are not sure.

To set up your router:

Step 1

Log into the web-based configuration (192.168.0.1) and configure the WAN

side to use PPPoE.

Step 2

Enter your screen name followed by @aol.com for the user name. Enter your

AOL password in the password box.

Step 3

You will have to set the MTU to 1400. AOL DSL does not allow for anything

higher than 1400.

Step 4

Apply settings.

Step 5

Recycle the power to the modem for 1 minute and then recycle power to the

router. Allow 1 to 2 minutes to connect.

If you connect to the Internet with a different internet service provider and want to use

the AOL software, you can do that without configuring the router’s firewall settings.

You need to configure the AOL software to connect using TCP/IP.

Go to

http://www.aol.com

for more specific configuration information of their software.

80

Frequently Asked Questions (continued)

How do I open ports on my router?

To allow traffic from the internet to enter your local network, you will need to open up

ports or the router will block the request.

Step 1

Open your web browser

and enter the IP Address of

your D-Link router

(192.168.0.1). Enter username

(admin) and your password

(blank by default).

Step 2

Click on

Advanced

on

top and then click

Virtual

Server

on the left side.

Step 3

Check

Enabled

to

activate entry.

Step 4

Enter a name for your virtual server entry.

Step 5

Next to

Private IP

, enter the IP Address of the computer on your local

network that you want to allow the incoming service to.

Step 6

Choose

Protocol Type

- either TCP, UDP, or both. If you are not sure, select

both.

Step 7

Enter the port information next to

Private Port

and

Public Port

. The private

and public ports are usually the same. The public port is the port seen from the WAN

side, and the private port is the port being used by the application on the computer

within your local network.

Step 8

Enter the

Schedule

information.

Step 9

Click

Apply

and then click

Continue

.

Note:

Make sure DMZ host is disabled. If DMZ is enabled, it will disable all Virtual

Server entries.

Because our routers use NAT (Network Address Translation), you can only open a

specific port to one computer at a time. For example: If you have 2 web servers on

your network, you cannot open port 80 to both computers. You will need to configure

1 of the web servers to use port 81. Now you can open port 80 to the first computer

and then open port 81 to the other computer.