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101
Frequently Asked Questions (continued)
Step 3
Create a new firewall rule:
Leave the second box empty. Under
Protocol, select
UDP
. In the port range boxes,
enter
5060
in the first box and leave the second box empty.
Click
Always
or set a schedule.
Step 4
Click
Apply
and then
Continue
.
Step 5
Repeat steps 3 and 4 enter
ichat2
and open ports
16384-
16403
(UDP).
How do I set up my router to use iChat? -for Macintosh users-
(continued)
Click
Enabled
.
Enter a name (ichat1).
Click
Allow
.
Next to Source, select
WAN
under interface.
In the first box, enter an
*
.
Leave the second box
empty.
Next to Destination, select
LAN
under interface.
Enter the IP Address of the
computer you are running
iChat from.
ichat1
WAN
LAN
192.168.0.100
UDP
5060
ichat2
WAN
LAN
192.168.0.100
UDP
1638
1640
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102
Frequently Asked Questions (continued)
If using Mac OS X Firewall, you may need to temporarily turn off the firewall in
the Sharing preference pane on both computers.
To use the Mac OS X Firewall, you must open the same ports as in the router:
Step 1
Choose
Apple menu
>
System Preferences
.
Step 2
Choose
View
>
Sharing
.
Step 3
Click the
Firewall
tab.
Step 4
Click
New
.
Step 5
Choose
Other
from the Port Name pop-up menu.
Step 6
In the Port Number, Range or Series field, type in:
5060
,
16384-16403
.
Step 7
In the Description field type in:
iChat AV
Step 8
Click
OK
.
For File Sharing:
Step 1
Click on
Advanced
and
then
Virtual Server
.
Step 2
Check
Enabled
to activate
entry.
Step 3
Enter a name for your virtual
server entry (ichat3).
Step 4
Next to Private IP, enter the
IP Address of the computer on your
local network that you want to allow
the incoming service to.
Step 5
Select
TCP
for Protocol
Type.
Step 6
Enter
5190
next to Private
Port and Public Port.
How do I set up my router to use iChat? -for Macintosh users-
(continued)
Step 7
Click
Always
or configure a schedule.
Step 8
Click
Apply
and then
Continue
.
ichat3
100
6500
6500
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103
Frequently Asked Questions (continued)
How do I send or receive a file via iChat when the Mac OSX firewall
is active? -for Macintosh users- Mac OS X 10.2 and later
“iChat cannot send or receive a file when the Mac OS X firewall is active in its default
state. If you have opened the AIM port, you may be able to receive a file but not send
them.
In its default state, the Mac OS X firewall blocks file transfers using iChat or America
Online AIM software. If either the sender or receiver has turned on the Mac OS X firewall,
the transfer may be blocked.
The simplest workaround is to temporarily turn off the firewall in the Sharing preference
pane on both computers. This is required for the sender. However, the receiver may keep
the firewall on if the AIM port is open. To open the AIM port:
If you do not want to turn off the firewall at the sending computer, a different file sharing
service may be used instead of iChat. The types of file sharing available in Mac OS X are
outlined in technical document 106461, "Mac OS X: File Sharing" in the
AppleCare Knowl-
edge base
online.
Note: If you use a file sharing service when the firewall is turned on, be sure to click the
Firewall tab and select the service you have chosen in the "Allow" list. If you do not do
this, the firewall will also block the file sharing service. “
The following information is from the online Macintosh AppleCare knowledge base:
Step 1
Choose Apple menu > System Preferences.
Step 2
Choose View > Sharing.
Step 3
Click the Firewall tab.
Step 4
Click New.
Step 5
Choose AOL IM from the Port Name pop-up menu. The number 5190
should already be filled in for you.
Step 6
Click OK.
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104
What is NAT?
NAT stands for
Network Address Translator
. It is proposed and described in RFC-
1631 and is used for solving the IP Address depletion problem. Each NAT box has a
table consisting of pairs of local IP Addresses and globally unique addresses, by
which the box can “translate” the local IP Addresses to global address and vice versa.
Simply put, NAT is a method of connecting multiple computers to the Internet (or any
other IP network) using one IP Address.
D-Link´s broadband routers (ie: DI-704UP) support NAT. With proper configuration,
multiple users can access the Internet using a single account via the NAT device.
For more information on RFC-1631: The IP Network Address Translator (NAT), visit
http://www
.faqs.org/rfcs/rfc1631.html
Frequently Asked Questions (continued)
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105
Technical Support
You can find
software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our
website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 12:00am EST
D-Link Technical Support over the Internet:
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