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D-Link Systems, Inc.

Using the Configuration Menu

Stats

The screen above displays theTraffic Statistics. Here you can view the amount of packets

that pass through the DI-624M on both the WAN and the LAN ports. The traffic counter

will reset if the device is rebooted.

Wireless

M

The wireless client table displays a list of current connected wireless clients. This table

also displays the connection time and MAC address of the connected wireless client.

Click on

Help

at any time, for more information.

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DI-624M User’s Manual

D-Link Systems, Inc.

Troubleshooting

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and

operation of the DI-624M Wireless Broadband Router. We cover various aspects of the

network setup, including the network adapters. Please read the following if you are

having problems.Note: It is recommended that you use an Ethernet connection to

configure the DI-624M Wireless Broadband Router.

Note:

It is recommended that you use an Ethernet connection to

configure the

DI-624M Wireless Broadband Router

.

1. The computer used to configure the DI-624M cannot access the Configuration

menu.

±

Check that the

Ethernet LED

on the DI-624M is

ON

. If the

LED

is not

ON

, check

that the cable for the Ethernet connection is securely inserted.

±

Check that the Ethernet Adapter is working properly.

Please see item 3

(

Check

that the drivers for the network adapters are installed properly

) in this

Troubleshooting

section to check that the drivers are loaded properly.

±

Check that the

IP Address

is in the same range and subnet as the DI-624M.

Please see

Checking the IP Address

in Windows XP

in the

Networking Basics

section of this manual.

Note:

The IP Address of the DI-624M is 192.168.0.1. All the computers on the network

must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers

that have identical IP Addresses will not be visible on the network. They must all have

the same subnet mask, e.g., 255.255.255.0.

±

Do a

Ping test

to make sure that the DI-624M is responding. Go to

Start

>

Run

>Type

Command

>Type

ping 192.168.0.1.

A successful ping will

show four replies.

Note: If you have changed the default IP Address, make sure to ping the correct IP

Address assigned to the DI-624M.

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DI-624M User’s Manual

D-Link Systems, Inc.

Troubleshooting

2. The wireless client cannot access the Internet in the Infrastructure mode.

Make sure the wireless client is associated and joined with the correct Access Point. To

check this connection:

Right-click

on the

Local Area Connection icon

in the taskbar>

select

View Available Wireless Networks

. The

Connect to Wireless Network

screen

will appear.

Please make sure you have selected the correct available network, as

shown in the illustrations below.

±

Check that the

IP Address

assigned to the wireless adapter is within the same

IP Address range

as the access point and gateway.

(Since the

DI-624M has an

IP Address of 192.168.0.1, wireless adapters must have an IP Address in the

same range, e.g., 192.168.0.x.

Each device must have a unique IP Address; no

two devices may have the same IP Address. The subnet mask must be the same

for all the computers on the network.)

To check the

IP Address

assigned to the

wireless adapter,

double-click

on the

Local Area Connection icon

in the taskbar

> select the

Support tab

and the

IP Address

will be displayed.

(Please refer to

Checking the IP Address

in the

Networking Basics

section of this manual.)

±

If it is necessary to assign a

Static IP Address

to the wireless adapter, please

refer to the appropriate section in

Networking Basics

.

If you are entering a

DNS

Server address

you must also enter the

Default Gateway Address.

(Remember

that if you have a DHCP-capable router, you will not need to assign a Static IP

Address.

See

Networking Basics: Assigning a Static IP Address

.)

default

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DI-624M User’s Manual

D-Link Systems, Inc.

Troubleshooting

3.

Check that the drivers for the network adapters are installed properly.

You may be using different network adapters than those illustrated here, but this

procedure will remain the same, regardless of the type of network adapters you are

using.

±

Go to

Start > My Computer > Properties

.

±

Select

the

Hardware Tab

.

±

Click

Device Manager

.

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DI-624M User’s Manual

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Troubleshooting

±

Double-click on

Network Adapters

.

±

Right-click on

D-Link DWL-G650M Super G MIMO Wireless Notebook Adapter

.

(In this example we use the DWL-G650M; you may be using other network

adapters, but the procedure will remain the same.)

±

Select

Properties

to check that the drivers are installed properly.

±

Look under

Device Status

to check that the device is working properly.

±

Click

OK

.

D-Link Super G MIMO DWL-G650M

D-Link Super G MIMO DWL-G650M Wireless Cardbus Adapter

D-Link

Super G MIMO DWL-G650M Wireless Cardbus Adapter