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11
DI-102 User’s Manual
D-Link Systems, Inc.
Using the Configuration Menu
Admin
(continued)
Click this button to restart the
DI-102
.
Click this button to restore the
DI-102
to it’s factory defaults.
Click Browse to locate the updated firmware file and then click
Upload
to start the firmware upgrade process.
Reboot:
Reset
Configuration:
Firmware
Upgrade:
Page 12 / 17
12
DI-102 User’s Manual
D-Link Systems, Inc.
Contacting Technical Support
Contacting Technical Support
Technical Support
You can find
software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United States and
within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link Technical Support through our
website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
(877) 453-5465
24 hours a day, seven days a week.
D-Link Technical Support over the Internet:
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
(800) 361-5265
Monday to Friday 7:30am to 12:00am EST
D-Link Technical Support over the Internet:
Page 13 / 17
13
DI-102 User’s Manual
D-Link Systems, Inc.
Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
Warranty:
·
Only to the person or entity that originally purchased the product from D-Link or its authorized
reseller or distributor, and
·
Only for products purchased and delivered within the fifty states of the United States, the District
of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO
or FPO.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link product described below
(“Hardware”) will be free from material defects in workmanship and materials under normal use from the
date of original retail purchase of the product, for the period set forth below (“Warranty Period”), except
as otherwise stated herein.
·
Hardware (excluding power supplies and fans): One (1) year
·
Power supplies and fans: One (1) year
·
Spare parts and spare kits: Ninety (90) days
The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under
this Limited Warranty will be, at D-Link’s option, to repair or replace the defective Hardware during the
Warranty Period at no charge to the original owner or to refund the actual purchase price paid.
Any repair
or replacement will be rendered by D-Link at an Authorized D-Link Service Office.
The replacement
hardware need not be new or have an identical make, model or part.
D-Link may, at its option, replace
the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably
determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or
ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions.
If a material
defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the
defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be
refunded by D-Link upon return to D-Link of the defective Hardware.
All Hardware or part thereof that
is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link
upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will
substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original retail purchase of the Software for a period of ninety
(90) days (“Software Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Software Warranty Period, the magnetic media on which D-Link delivers the Software will be free of
physical defects.
The customer’s sole and exclusive remedy and the entire liability of D-Link and its
suppliers under this Limited Warranty will be, at D-Link’s option, to replace the non-conforming Software
(or defective media) with software that substantially conforms to D-Link’s functional specifications for the
Software or to refund the portion of the actual purchase price paid that is attributable to the Software.
Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original
licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.
Replacement Software will be warranted for the remainder of the original Warranty Period and is subject
to the same limitations and exclusions.
If a material non-conformance is incapable of correction, or if
D-Link
determines in its sole discretion that it is not practical to replace the non-conforming Software, the
price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided
that the non-conforming Software (and all copies thereof) is first returned to D-Link.
The license granted
respecting any Software for which a refund is given automatically terminates.
Warranty
Page 14 / 17
14
DI-102 User’s Manual
D-Link Systems, Inc.
Warranty
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software
portions of D-Link’s products will not be applied to and does not cover any refurbished product and any
product purchased through the inventory clearance or liquidation sale or other sales in which D-Link,
the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in
that case, the product is being sold “As-Is” without any warranty whatsoever including, without limitation,
the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its
return policy.
In case the return policy period has expired and the product is within warranty, the customer
shall submit a claim to D-Link as outlined below:
·
The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same,
along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product)
if the product is not registered.
·
The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465,
who will attempt to assist the customer in resolving any suspected defects with the product.
If the product
is considered defective, the customer must obtain a Return Material Authorization (“RMA”) number by
completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/.
·
After an RMA number is issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package.
Do not include any manuals or accessories
in the shipping package.
D-Link will only replace the defective portion of the product and will not ship
back any accessories.
·
The customer is responsible for all in-bound shipping charges to D-Link.
No Cash on Delivery
(“COD”) is allowed.
Products sent COD will either be rejected by D-Link or become the property of D-
Link.
Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.
Herrmann, Fountain Valley, CA 92708.
D-Link will not be held responsible for any packages that are lost
in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS Ground
or any common carrier selected by D-Link.
Return shipping charges shall be prepaid by D-Link if you
use an address in the United States, otherwise we will ship the product to you freight collect. Expedited
shipping is available upon request and provided shipping charges are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.
What Is Not Covered: The Limited Warranty provided herein by D-Link does not cover: Products that, in D-
Link’s judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence,
misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated
in the documentation for the product, or if the model or serial number has been altered, tampered with,
defaced or removed; Initial installation, installation and removal of the product for repair, and shipping
costs; Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided
by anyone other than D-Link;
and Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product.
While necessary maintenance or repairs on your Product can be performed by any company,
we recommend that you use only an Authorized D-Link Service Office. Improper or incorrectly performed
maintenance or repair voids this Limited Warranty.
Page 15 / 17
15
DI-102 User’s Manual
D-Link Systems, Inc.
Warranty
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN,
THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER
INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE
DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED
WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD
SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY
PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE
OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER
ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED
TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER
PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR
DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-
LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO
WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF
D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR
A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND
OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
THE MAXIMUM LIABILITY OF D-LINK
UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED
BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED
OR STATUTORY.
Governing Law:
This Limited Warranty shall be governed by the laws of the State of California. Some states
do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts, so the foregoing limitations and exclusions may not apply. This Limited Warranty
provides specific legal rights and you may also have other rights which vary from state to state.
Trademarks:
D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered
trademarks are the property of their respective owners.
Copyright Statement:
No part of this publication or documentation accompanying this product may be
reproduced in any form or by any means or used to make any derivative such as translation, transformation,
or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the
United States Copyright Act of 1976 and any amendments thereto.
Contents are subject to change
without prior notice.
Copyright 2005 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning:
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC Statement:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communication. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try

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