When contacting technical support, please provide the following information:
Serial number of the unit
Model number or product name
Software type and version number
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Warranty
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D-Link Systems, Inc.
Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person
or entity that originally purchased the product from:
D-Link or its authorized reseller or distributor and
Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates,
U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link products described below will be free from material defects in workmanship
and materials from the date of original retail purchase of the product, for the period set forth below applicable to the product type (“Warranty Period”),
except as otherwise stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
Hardware (excluding power supplies and fans) One (1) Year
Power Supplies and Fans One (1) Year
Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to
refund at D-Link’s sole discretion.
Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office.
The replacement
Hardware need not be new or have an identical make, model or part.
D-Link may in its sole discretion replace the defective Hardware (or any part
thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the
defective Hardware.
Repaired or replacement Hardware will be warranted for the remainder of the original Warranty Period from the date of original
retail purchase.
If a material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to repair or replace
the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware.
All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is refunded, shall become the property
of D-Link upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current
functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a
period of ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated
in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic media on which D-Link delivers the Software will be free
of physical defects.
D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media) with software that substantially
conforms to D-Link’s functional specifications for the Software or to refund at D-Link’s sole discretion.
Except as otherwise agreed by D-Link in writing,
the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the
Software.
Software will be warranted for the remainder of the original Warranty Period from the date or original retail purchase.
If a material non-
conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software,
the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the non-conforming Software (and
all copies thereof) is first returned to D-Link.
The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for hardware and software of D-Link’s products will not be applied to and
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Warranty
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D-Link Systems, Inc.
does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link,
the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is”
without any warranty whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to
the contrary.
Submitting A Claim
:
The customer shall return the product to the original purchase point based on its return policy.
In case the return policy period
has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient
detail to allow D-Link to confirm the same.
The original product owner must obtain a Return Material Authorization (“RMA”) number from the Authorized D-Link Service Office and, if requested,
provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is
provided.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that
it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package.
Do not include any manuals or
accessories in the shipping package.
D-Link will only replace the defective portion of the Product and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link.
No Cash on Delivery (“COD”) is allowed.
Products sent COD will either
be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer. D-Link will not be held responsible for any
packages that are lost in transit to D-Link.
The repaired or replaced packages will be shipped to the customer via UPS Ground or any common
carrier selected by D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer and upon
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges
for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective
or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover: Products, if in D-Link’s judgment, have been subjected to abuse,
accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial
installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the
product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any
hardware, software, firmware or other products or services provided
by anyone other than D-Link; Products that have been purchased from inventory
clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to
the product.
Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty.
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D-Link Systems, Inc.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT
ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE
A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE
OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES
OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF
OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR
DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY,
EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING
LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
THE MAXIMUM
LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.
THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES
OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.
Governing Law
:
This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply.
This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state.
Trademarks:
D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective
manufacturers or owners.
Copyright Statement
:
No part of this publication or documentation accompanying this Product may be reproduced in any form or by any means or
used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976.
Contents are subject to change without prior notice.
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be
required to take adequate measures.
FCC Statement
:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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