1. Home
    2. /
  2. Manuals
    3. /
  3. D-Link
    4. /
  4. DCS-5300W
    5. /
  5. 20
Page 96 / 109 Scroll up to view Page 91 - 95
96
Appendix
Frequently Asked Questions
Internet Camera Features
Q: What is an Internet Camera?
A:
The Internet Camera is a standalone system connecting directly to an
Ethernet or Fast Ethernet network.
It differs from a conventional PC Camera,
the Internet Camera is an all-in-one system with built-in CPU and Web-based
solutions providing a low cost solution that can transmit high quality video images
for monitoring. The Internet Camera can be managed remotely, accessed and
controlled from any PC/Notebook over an Intranet or the Internet from a Web
browser.
Q
:
What is the maximum number of users that can be allowed to access
DCS-5300W simultaneously?
A:
The maximum number of users that can log onto the Internet Camera at the
same time is 10. Please keep in mind the overall performance of the transmission
speed will slow down when many users are logged on.
Q
:
What algorithm is used to compress the digital image?
A:
The Internet Camera utilizes H.263+ MPEG-4 Short Header Mode image
compression technology providing high quality images. MPEG is a standard for
image compression and can be applied to various Web browser and application
software without the need to install extra software.
Q:
Can I capture still images from the Internet Camera?
A:
Yes you are able to capture still images with the snapshot function from the
software application CD supplied with the Internet Camera.
Internet Camera Installation
Q:
Can the Internet Camera be used outdoors?
A:
The Internet Camera is not weatherproof. It needs to be equipped with a
weatherproof case to be used outdoors and it is not recommended.
Q
:
When physically connecting the Internet Camera to a network what
network cabling is required?
A:
The Internet Camera uses Category 5 UTP cable allowing 10 Base-T and
100 Base-T networking.
Page 97 / 109
97
Q:
Can the Internet Camera be setup as a PC-cam on a computer?
A:
No, the
DCS-5300W
Internet Camera is used only on an wireless 802.11b,
Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-C310 can be
used as a PC Camera (Webcam).
Q
:
Can the DCS-5300W be connected on the network if it consists of
only private IP addresses?
A:
The Internet Camera can be connected to a LAN with private IP addresses.
Q:
Can the DCS-5300W be installed and work if a firewall exists on the
network?
A:
If a firewall exists on the network, port 80 is open for ordinary data
communication. The
DCS-5300W
uses port 5001 for control and
synchronization, port 5002 for streaming audio and port 5003 for streaming
video.
These ports (or the ports you specify from the
Advanced
Tab in the
Configuration screen if you change the default ports) need to be opened on the
firewall.
Q:
Why am I unable to access the DCS-5300W from a Web browser?
A1:
If a router or firewall is used on the network, the correct ports for the
DCS-5300W
may not be configured on the router or firewall. To correct the
problem, you
need to determine if the
DCS-5300W
is behind a router or firewall
and if the router or firewall is properly configured for the ports the
DCS-5300W
is using. Refer to Page 19 for help in opening the correct ports on a router or
firewall for use with the
DCS-5300W
.
A2:
Other possible problems might be due to the network cable. Try replacing
your network cable. Test the network interface of the product by connecting a
local computer to the unit, utilizing a Ethernet crossover cable. If the problem is
not solved the Internet Camera might be faulty.
Q:
Why does the Internet Camera work locally but not externally?
A1:
This might be caused by
network firewall protection. The firewall may need
to have some settings changed in order for the Internet Camera to be accessible
outside your local LAN. Check with the Network Administrator for your network.
A2:
Make sure that the Internet Camera isn’t conflicting with any Web server
you may have running on your network.
A3:
The default router setting might be a possible reason. Check that the
configuration of the router settings allow the Internet Camera to be accessed
outside your local LAN.
Frequently Asked Questions (continued)
Page 98 / 109
98
Q:
Why does a series of broad vertical white lines appear throughout
the image?
A:
It could be that the CMOS sensor has become overloaded when it has been
exposed to bright lights such as direct exposure to sunlight or halogen lights.
Reposition the Internet Camera into a more shaded area immediately as
prolonged exposure to bright lights will damage the CMOS sensor.
Q: The focus on the Internet Camera is bad, how can I correct it?
A1:
Adjust the Internet Camera focus manually as described in
Adjusting the
Internet Camera Focus
in the Appendix section of this manual.
A2:
If you have previously changed the supplied CS-type lens, you may have
unintentionally installed a C-type lens without fitting the adaptor first.
Q:
Noisy images occur. How can I solve the problem?
A1:
The video images might be noisy if the Internet Camera is used in a very
low light environment. To solve this issue you need more lighting.
Frequently Asked Questions (continued)
Q: I connected the Internet Camera directly to a computer with a cross-
over cable Ethernet cable and received the following Windows error upon
running IP Installer:
A1:
This Windows error will occur if the Internet Camera is connected to a
computer that is not properly configured with a valid IP address.
Turn off DHCP
from the Network Settings in Windows and configure the computer with a valid
IP address or connect the camera to a router with DHCP enabled.
A2:
This error can also occur if the
IP Installer
icon is clicked on more than
once from the setup wizard.
Page 99 / 109
99
Q:
The images appear to be of poor quality, how can I improve the image
quality?
A1:
Make sure that your computer’s display properties are set above 256 colors.
Using 16 or 256 colors on your computer will produce dithering artifacts in the
image, making the image appear to be of poor quality.
A2:
The configuration on the Internet Camera image display is incorrect. Through
the
Advanced>Configuration
section of the Web management you need to
adjust the image related parameters
such as brightness, contrast, hue and
power line frequency for fluorescent light . Please refer to the
Advanced>Configuration>Video
section on Page 35 and 36 for detailed
information.
How to PING Your IP Address
The PING (Packet Internet Groper) command can determine whether a specific
IP address is accessible by sending a packet to the specific address and waiting
for a reply. It can also provide a very useful tool to confirm if the IP address
conflicts with Internet Camera over the network.
Follow the step-by-step procedure below to utilize the PING command but first
you must disconnect Internet Camera from the network.
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.
The replies, as illustrated below, will help diagnose any connection problems.
Frequently Asked Questions (continued)
Page 100 / 109
100
There is a button hidden in the pinhole on the side of the
DCS-5300W
. It
is used to
reset
the system or
restore
the factory default settings.
Sometimes resetting the
DCS-5300W
will return the system back to a
normal state. If the system still has problems after reset, restore the
factory settings and install again:
RESET
:
1. Lightly insert a paper clip (or a similar sized tool) into the
reset hole on the back of the camera, press lightly and
then release the button.
2. The LED on the front of the camera will begin blinking red
and green.
3. When the LED stops the blinking the reset has completed.
RESTORE
:
1. Insert the paper clip or other tool and press on the button
continuously.
2. Wait for the LED on the front of the camera to blink red
and green and hold the button through two cycles of
blinking (about 5-7 seconds.)
3. Withdraw the tool after the second cycle of the LED
blinking and a factory restore has been completed.
Reset and Restore
Restoring the factory defaults will result in the
loss of any previous settings and will require
running the
IP Installer
to return the
DCS-5300W
to a normal state.
Reset button

Rate

4 / 5 based on 1 vote.

Popular D-Link Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top