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Page 61 / 72 Scroll up to view Page 56 - 60
60
D-Link DCS-5300 User Manual
Q: What is an Network Camera?
A:
The Network Camera is a stand-alone system connecting directly to an Ethernet or Fast Ethernet network. It
differs
from a conventional PC Camera, the Network Camera is an all-in-one system with built-in CPU and web-based solutions
providing a low cost solution that can transmit high quality video images for monitoring. The Network Camera can
be managed remotely, accessed and controlled from any PC/Notebook over an Intranet or the Internet from a web
browser.
Q
:
What is the maximum number of users that can be allowed to access DCS-5300 simultaneously?
A:
The maximum number of users that can log onto the Network Camera at the same time is 10. Please keep in mind
the overall performance of the transmission speed will slow down when many users are logged on.
Q
:
What algorithm is used to compress the digital image?
A:
The Network Camera utilizes H.263+ MPEG-4 Short Header Mode image compression technology providing high
quality images. MPEG is a standard for image compression and can be applied to various web browser and application
software without the need to install extra software.
Q:
Can I capture still images from the Network Camera?
A:
Yes you are able to capture still images with the snapshot function from the software application CD supplied
with the Network Camera.
Q:
Can the Network Camera be used outdoors?
A:
The Network Camera is not weatherproof. It needs to be equipped with a weatherproof case to be used outdoors
and it is not recommended.
Q
:
When physically connecting the Network Camera to a network what network cabling is required?
A:
The Network Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking.
Appendix
Frequently Asked Questions
Network Camera Features
Network Camera Installation
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D-Link DCS-5300 User Manual
Q:
Can the Network Camera be setup as a PC-cam on a computer?
A:
No, the Network Camera is used only on an Ethernet or Fast Ethernet network. The D-Link DSB-C110, DSB-C310,
can be used as a PC Camera (Webcam).
Q
:
Can the Network Camera be connected to the network if it consists of only private IP addresses?
A:
The Network Camera can be connected to a LAN with private IP addresses.
Q:
Can the Network Camera be installed and work if a firewall exists on the network?
A:
If a firewall exists on the network, port 80 is open for ordinary data communication. The DCS-5300 uses port 5001
for control and synchronization, port 5002 for streaming audio and port 5003 for streaming video. These ports (or the
ports you specify from the
Advanced
Tab in the Configuration screen if you change the default ports) need to be
opened on the firewall. Please refer to page 27 for more information.
Q: Why am I unable to access the Network Camera from a web browser?
A1:
If a router or firewall is used on the network, the correct ports for the DCS-5300 may not be configured on the
router or firewall. To correct the problem, you
need to determine if the DCS-5300 is behind a router or firewall and if
the router or firewall is properly configured for the ports the DCS-5300 is using. Refer to Page 27 for help in opening
the correct ports on a router or firewall for use with the DCS-5300.
A2:
Other possible problems might be due to the network cable. Try replacing your network cable. Test the network
interface of the product by connecting a local computer to the unit, utilizing a Ethernet crossover cable. If the problem
is not solved the Network Camera might be faulty.
Q:
Why does the Network Camera work locally but not externally?
A1:
This might be caused by
network firewall protection. The firewall may need to have some settings changed in
order for the Network Camera to be accessible outside your local LAN. Check with the Network Administrator for your
network.
A2:
Make sure that the Network Camera isn’t conflicting with any Web server you may have running on your
network.
A3:
The default router setting might be a possible reason. Check that the configuration of the router settings allow the
Network Camera to be accessed outside your local LAN. Please refer to page 27 for more information.
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D-Link DCS-5300 User Manual
Q: The focus on the Network Camera is bad, how can I correct it?
A1:
Adjust the Network Camera focus manually as described in
Adjusting the Network Camera Focus
in the Appendix
section of this manual (page 133).
Q:
Noisy images occur. How can I solve the problem?
A:
The video images might be noisy if the Network Camera is used in a very low light environment. To solve this issue
you need more lighting.
Q: I connected the Network Camera directly to a computer with a cross-over cable Ethernet cable and received the
following Windows error upon running the Installation Wizard:
A1:
This Windows error will occur if the Network Camera is connected to a computer that is not properly configured
with a valid IP address. Turn off DHCP from the Network Settings in Windows and configure the computer with a valid
IP address or connect the camera to a router with DHCP enabled.
A2:
This error can also occur if the Installation Wizard icon is clicked on more than once from the setup wizard.
Q:
The images appear to be of poor quality, how can I improve the image quality?
A1:
Make sure that your computer’s display properties are set above 256 colors. Using 16 or 256 colors on your
computer will produce dithering artifacts in the image, making the image appear to be of poor quality.
A2:
The configuration on the Network Camera image display is incorrect. Through the
Advanced > Image Setting
section of the Web management you need to adjust the image related parameters
such as brightness, contrast, hue
and power line frequency for fluorescent light . Please refer to the
Advanced > Image Setting
section on Page 47
and 48 for detailed information.
Page 64 / 72
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D-Link DCS-5300 User Manual
The PING (Packet Internet Groper) command can determine whether a specific IP address is accessible by sending a
packet to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address
conflicts with Network Camera over the network.
Follow the step-by-step procedure below to utilize the PING command but first you must disconnect Network Camera
from the network.
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the Network Camera.
The replies, as illustrated below, will help diagnose any connection problems.
How to Ping Your IP Address
Page 65 / 72
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D-Link DCS-5300 User Manual
There is a button hidden in the pinhole beside the Ethernet socket. It is used to
reset
the system or
restore
the factory
default settings. Sometimes resetting the DCS-5300 will return the system back to a normal state. If the system still
has problems after reset, restore the factory settings and install again:
RESET
:
1. Lightly insert a paper clip (or a similar sized tool) into the reset hole on the back of the camera, press lightly
and then release the button.
2. The LED on the front of the camera will begin blinking red and green.
3. When the LED stops the blinking the reset has completed.
RESTORE
:
1. Insert the paperclip or other tool and press on the button continuously.
2. Wait for the LED on the front of the camera to blink red and green and hold the button through two
cycles of blinking (about 5-7 seconds.)
3. Withdraw the tool after the second cycle of the LED blinking and a factory restore has been completed.
Reset and Restore
Reset Button
Restoring the factory defaults will result in the loss of any
previous settings and will require running the Installation
Wizard to return the DCS-5300 to a normal state.

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