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The images are poor quality, how can I improve the image quality?

Make sure that your computers display properties are set to at least 16-bit color. Using 16 or 256 colors on your computer

will produce dithering artifacts in the image, making the image look as if it is of poor quality.

The configuration on the Internet Camera image display is incorrect. Through the Web Configuration Video section

of the web management you need to adjust the image related parameters for improved images such as: brightness,

contrast, hue and light frequency. Please refer to the Web Configuration section for detailed information.

Why are no images available through the Web browser?

The ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been

enabled in the Internet Options menu.

You may also need to change the security settings on your browser to allow the

ActiveX plug-in to be installed.

If you are using Internet Explorer with a version number of lower than 5, then you will need to upgrade your Web browser

software in order to view the streaming video transmitted by the Internet Camera.

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The PING (Packet Internet Groper) command can determine whether a specific IP Address is accessible by sending

a packet to the specific address and waiting for a reply. It is a very useful tool to confirm if the IP Address conflicts with

the Internet Camera over the network.

Follow the step-by-step procedure below to utilize the PING command.

Start a DOS window Start>Program>Accessories>Command Prompt

Type ping x.x.x.x, where x.x.x.x is the IP Address of the Internet Camera.

A successful connection to the camera will be indicated by 4 reply statements (below).

How to Ping Your IP Address

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If you fail to connect to your camera you will see the following:

Check to see if you have entered your camera’s IP Address correctly or reassign your camera’s IP Address.

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Appendix C - Technical Specifications

GMT stands for Greenwich Mean Time, which is the global time that all time zones are measured from.

Time Zone Table

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