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D-Link DAP-±590 User Manual

Section ³ - Using the AP Array

Step 2:

Set up the AP Array

name

and

password

. Click the

Save

button located on the lower right hand

side.

Note:

Remember to select “Save & Activate”. The AP will not become master until you select

“Save & Activate”.

Slave AP Role

Click

Advanced Settings > AP Array

to view and edit the information on the AP in an array.

Step 1:

Click

Enable AP Array

and select the

Slave role

.

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D-Link DAP-±590 User Manual

Section ³ - Using the AP Array

Step 2:

Click the

Scan

button to search for an existing array, and enter the array password to join it. Click

the

Save

button located on the lower right hand side.

Note:

Remember to select “Save & Activate”. The AP will not become slave until you select “Save

& Activate”.

Supported in all D-Link 11n Business APs

D-Link AP Array is supported in all D-Link 11n business APs.

Note:

Please refer to your local D-Link website for any new models of D-Link 11n business APs. You may also get the latest AP Array

function by doing a firmware update.

Reliable WLAN Management Tool

When you need a reliable WLAN management tool for your small office, the D-Link AP Array will be the ideal choice to provide you with

the simplicity to configure and manage an array of APs. Being a free software module that is built in D-Link 11n business APs, it eliminates

the need for an extra software or PC.

With auto-synchronization, it means that configuration will only need to be done on the Master AP, and it will automatically be synchronized

to the Slave APs.

As AP configuration and management are done within only one Master AP, you will be able to view the deployment of APs as a single

wireless network rather than a series of separate wireless devices.

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D-Link DAP-±590 User Manual

Section 5 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DAP-2590 Wireless Access Point. We

will cover various aspects of the network setup, especially the network adapters. Please read the following if you are having any technical

difficulties.

Note:

It is recommended that you use an Ethernet connection to configure the DAP-2590.

1. The computer used to configure the DAP-2590 cannot access the Configuration menu.

•

Check if the LAN LED on the DAP-2590 is ON. If the LED is not ON, check if the cable for the Ethernet connection is securely

inserted.

•

Check if the Ethernet adapter is working properly. Please see item 3 of this Troubleshooting section to check that the drivers for the

network adapters are loaded properly.

•

Check if the IP address is in the same range and subnet as the DAP-2590.

Note:

The default IP address of the DAP-2590 is 192.168.0.50. All the computers on the network must have a unique IP address in the

same range, e.g. 192.168.0.x. Any computers that have identical IP addresses will not be visible on the network. They must all have the

same subnet mask, e.g. 255.255.255.0.

•

Do a Ping test to make sure that the DAP-2590 is responding. �o to

Start>Run

>Type

“Command” and at the DOS prompt, type “ping

192.168.0.50”. A successful ping will show four replies.

Note:

If you have changed the default IP address, make sure to ping the correct IP address assigned to the DAP-2590.

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D-Link DAP-±590 User Manual

Section 5 - Troubleshooting

2. The wireless client cannot access the Internet within Infrastructure mode.

Make sure the wireless client is associated and joined with the correct access point. To check this connection, right-click on the Local Area

Connection icon in the taskbar and select View Available Wireless Networks. The Connect to Wireless Network screen will appear. Please

make sure you have selected the correct available network, as shown in the illustrations below.

•

Check that the IP address assigned to the wireless adapter is within the same IP address range as the access point and gateway. Since

the DAP-2590 has an IP address of 192.168.0.50, wireless adapters must have an IP address in the same range, e.g. 192.168.0.x. Each

device must have a unique IP address; there may be no two devices with the same IP address. The subnet mask must be the same for

all the computers on the network. To check the IP address assigned to the wireless adapter, double-click the Local Area Connection

icon in the taskbar, then select the Support tab and the IP address will be displayed.

•

If it is necessary to assign a Static IP Address to the wireless adapter. If you are entering a DNS Server address, you must also enter

the Default �ateway Address.

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D-Link DAP-±590 User Manual

Section 5 - Troubleshooting

3. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want, however, the positioning of the products within your

environment will affect its wireless range.

4. Why does my wireless connection keep dropping?

•

Antenna Orientation - try different antenna orientations for the DAP-2590. Try to keep the antenna at least 6 inches away from the wall

or other objects.

•

If you are using 2.4 �Hz cordless phones, X-10 equipment or other home security systems, ceiling fans, or lights, your wireless

connection will degrade dramatically or even drop. Try changing the channel of your router, access point and wireless adapter to a

different channel to avoid interference.

•

Keep your product away - at least 3-6 feet - from electrical devices that generate RF noise like microwaves, monitors, electric motors,

etc.

5. Why can’t I get a wireless connection?

If you have enabled encryption on the DAP-2590, you must also enable encryption on all wireless clients in order to establish a wireless

connection.

•

Make sure that the SSID on the AP and the wireless client are exactly the same. If they are not, wireless connection cannot be

established.

•

Move the DAP-2590 and the wireless client into the same room and then test the wireless connection.

•

Disable all security settings.

•

Turn off your DAP-2590 and the client. Turn the DAP-2590 back on again, and then turn on the client.

•

Make sure that all devices are set to Infrastructure mode.

•

Check that the LED indicators are indicating normal activity. If not, check that the AC power and Ethernet cables are firmly

connected.

•

Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network.

•

If you are using 2.4 �Hz cordless phones, X-10 equipment, or other home security systems, ceiling fans, or lights, your wireless

connection will degrade dramatically or drop altogether. Try changing the channel on your DAP-2590, and on all the devices in your

network to avoid interference.

•

Keep your product away - at least 3-6 feet - from electrical devices that generate RF noise like microwaves, monitors, electric motors,

etc.