D-Link DAP-1360 Router Manual PDF (Setup & Configuration Guide)

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D-Link DAP-1360 User Manual

Section 5 - Connecting to a Wireless Network

Click on a network (displayed using the SSID) using WPA-PSK

under Select a network to connect to and then click the

Connect

button.

Enter the appropriate security key or passphrase in the ﬁeld

provided and then click the

Connect

button.

Conﬁgure WPA-PSK

It is recommended to enable WEP on your wireless bridge or access point before conﬁguring your wireless adapter.

If you are joining an existing network, you will need to know the WEP key being used.

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D-Link DAP-1360 User Manual

Section 6 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1360.

Read the following descriptions if you are having problems.

(The examples below are illustrated in Windows

®

XP.

If

you have a different operating system, the screenshots on your computer will look similar to the following examples.)

1. Why can’t I access the web-based conﬁguration utility?

When entering the IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a

website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the

device itself. Your computer must be on the same IP subnet to connect to the web-based utility.

• Make sure you have an updated Java-enabled web browser. We recommend the following:

• Internet Explorer 7.0 or higher

• Firefox 3.0 or higher

• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using

a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may

not be on.

• Disable any internet security software running on the computer. Software ﬁrewalls such as Zone Alarm, Black Ice,

Sygate, Norton Personal Firewall, and Windows

®

XP ﬁrewall may block access to the conﬁguration pages. Check the

help ﬁles included with your ﬁrewall software for more information on disabling or conﬁguring it.

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D-Link DAP-1360 User Manual

Section 6 - Troubleshooting

• Conﬁgure your Internet settings:

• Go to

Start > Settings > Control Panel

. Double-click the

Internet Options

Icon. From the Security tab,

click the button to restore the settings to their defaults.

• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings

button. Make sure nothing is checked. Click OK.

• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three

times.

• Close your web browser (if open) and open it.

• Access the web management. Open your web browser and enter the IP address of your D-Link access point in the

address bar. This should open the login page for your the web management.

• If you still cannot access the conﬁguration, unplug the power to the access point for 10 seconds and plug back in.

Wait about 30 seconds and try accessing the conﬁguration. If you have multiple computers, try connecting using a

different computer.

2. What can I do if I forgot my password?

If you forgot your password, you must reset your access point. Unfortunately this process will change all your settings

back to the factory defaults.

To reset the access point, locate the reset button (hole) on the rear panel of the unit. With the access point powered

on, use a paperclip to hold the button down for 10 seconds. Release the button and the access point will go through

its reboot process. Wait about 30 seconds to access the access point. The default IP address is 192.168.0.50. When

logging in, the username is admin and leave the password box empty.

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D-Link DAP-1360 User Manual

Section 6 - Troubleshooting

3. Why can’t I connect to certain sites or send and receive emails when connecting through my access point?

If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and

Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).

Note: AOL DSL+ users must use MTU of 1400.

To ﬁnd the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A

destination could be another computer, or a URL.

• Click on Start and then click Run.

• Windows

®

95, 98, and Me users type in command (Windows

®

NT, 2000, and XP users type in cmd)

and press Enter (or click OK).

• Once the window opens, you’ll need to do a special ping. Use the following syntax:

ping [url] [-f] [-l] [MTU value]

Example:

ping yahoo.com -f -l 1472

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D-Link DAP-1360 User Manual

Section 6 - Troubleshooting

You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a

fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example,

lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network

we’re working with (1452+28=1480).

Once you ﬁnd your MTU, you can now conﬁgure your access point with the proper MTU size.

To change the MTU rate on your access point follow the steps below:

• Open your browser, enter the IP address of your access point (192.168.0.50) and click

OK.

• Enter your username (admin) and password (blank by default). Click

OK

to enter the web conﬁguration

page for the device.

• Click on

Setup

and then click

Manual Conﬁgure.

• To change the MTU enter the number in the MTU ﬁeld and click

Save Settings

to save your settings.

• Test your email. If changing the MTU does not resolve the problem, continue changing the MTU in

increments of ten.

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