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10
Cisco Connect
/
Valet Details
The
Valet details
screen displays model, software, and
Internet connection details. These are useful when you are
contacting our support team.
Copy
To copy the details to a text file, click
Copy
and
follow these instructions:
1.
Open a text editor, such as Microsoft Word or Notepad.
2. Go to
Edit > Paste
.
3. Go to
File > Save
.
Valet Details
Click
Close
to return to the
Valet settings
screen.
Advanced Settings
If you are an advanced user, you can access the
browser-based utility to access the advanced configuration
settings of the Valet.
WARNING:
Modifying some settings in the
browser-based
utility
may
disable
settings
you’ve already applied using the Easy Setup Key.
Username
This is the username that is used to access the
browser-based utility.
Password
This is the password that is used to access the
browser-based utility.
Copy password
To copy the password to the Clipboard,
click this option.
Advanced Settings
Click
OK
to open the web browser and access the
browser-based utility. Click
Cancel
to return to the
Valet
settings
screen.
For information about
Advanced Settings
, refer to the User
Guide on our website at
www.ciscovalet.com/support
.
How to Exit Cisco Connect
To exit Cisco Connect, click
Close
on the main menu.
How to Access Cisco Connect
Windows
To access Cisco Connect, go to
Start > All Programs >
Cisco Connect
.
Mac
To access Cisco Connect, go to
Go > Applications > Cisco
Connect
.
Page 12 / 12
11
Support
/
Support
If your computer can’t connect to the Internet.
If your computer can’t access the Internet, try the
following:
•
Check that the power cord on the Valet is connected
to a power outlet. If connected to a power strip, make
sure the power strip is turned on.
•
Check to make sure that the power light, Internet
lights, port lights and wireless lights are on.
•
Check that the Valet is connected to your DSL or cable
modem using a network cable.
•
Turn off your DSL or cable modem and your Valet, and
wait 30 seconds. Turn the modem on, wait 30 seconds,
and then turn on your Valet. Reboot your computer
and try to connect to the Internet again.
•
If your PC does not have a wireless network adapter,
we recommend the Valet Connector (Cisco AM10)
Contacting Support
Our award-winning support resources are available
24/7/365. As a Valet owner you can rest easy, knowing that
qualified technical support specialists are just a phone call
away.
877-500-8070
(United States only)
If you have Internet access you can get instant help from
our online tools. There you’ll find step-by-step solutions to
common questions. Or, visit our online community forum
and chat with other Valet owners. Simply visit our support
website at
www.ciscovalet.com/support
. It’s a great way
to get the answers you need without waiting on hold!
© 2010 Cisco Systems, Inc. All rights reserved. Cisco, the Cisco logo, and
Valet are trademarks or registered trademarks of Cisco Systems, Inc. and/
or its affiliates in the United States and certain other countries. All other
trademarks mentioned in this document or website are the property of
their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company.
10020910NC-RR

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