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4021192 Rev B
How Do I Connect My Gateway for Internet and Telephone Service?
How Do I Connect My Gateway for Internet and Telephone
Service?
You can use your residential gateway to provide both telephone service and to
provide Internet access, and you can share that Internet connection with other
Internet devices in your home or office. Sharing one connection among many
devices is called networking.
Connecting and Installing Internet Devices
Professional installation may be available. Contact your local service provider for
further assistance.
To connect devices
The following diagram illustrates one of the various networking options that are
available to you.
Connecting the Residential Gateway for High-Speed Data and
Telephone Service
The following installation procedure ensures proper setup and configuration for the
residential gateway.
1
Choose an appropriate and safe location to install the residential gateway (close
to a power source, an active cable connection, your PC
if using high-speed
Internet, and your telephone lines
if using VoIP).
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How Do I Connect My Gateway for Internet and Telephone Service?
WARNING:
To avoid personal injury, follow the installation instructions in the exact
order shown.
To prevent possible damage to equipment, disconnect any other telephone
service before connecting your cable modem to the same wires.
Hazardous electrical voltages can exist on the telephone ports on the
residential gateway and can be present on any connected wiring including
Ethernet wiring, telephone wiring and coax cable.
Telephone wiring and connections must be properly insulated to prevent
electrical shock.
Telephone connections to an installed home telephone wiring network
must be done by a qualified installer. The cable telephone service
provider may offer professional installation and connection to the home
telephone wiring network. A fee may be charged for this service.
Wiring and connections must be properly insulated to prevent electrical
shock.
Disconnect power from the residential gateway before attempting to
connect to any device.
2
Power off your PC and other networking device; then, unplug them from the
power source.
3
Connect the active RF coaxial cable from your service provider to the coax
connector labeled
CABLE
on the back of the residential gateway.
Note:
To connect a TV, DHCT, set-top, or VCR from the same cable connection,
you will need to install a cable signal splitter (not included). Always check with
your service provider before using a splitter as a splitter may degrade the signal.
4
Connect your PC to the residential gateway using either of the following
methods.
Ethernet Connection:
Locate the yellow Ethernet cable, connect one end of
the Ethernet cable to the Ethernet port on your PC, and connect the other end
to the yellow
ETHERNET
port on the back of the residential gateway.
Note:
To install more Ethernet devices than ports provided on the residential
gateway, use an external multi-port Ethernet switch(s).
Wireless:
Make sure that your wireless device is powered up. You will need
to associate your wireless device with the wireless gateway once the gateway
is operational. Follow the directions provided with your wireless device for
associating with a wireless access point.
More information about the factory default configuration of your wireless
gateway can be found later in this user guide in
Configure Wireless Settings
(on page 38).
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How Do I Connect My Gateway for Internet and Telephone Service?
5
Connect one end of a telephone jumper cable (not included) to a telephone outlet
in your home or to a telephone or fax machine.
Then connect the other end of the
jumper cable to the appropriate RJ-11
TELEPHONE
port on the back of the
residential gateway. The telephone ports are light gray and are labeled 1/2 and 2
or 1 and 2 depending on the region of the world the residential gateway is used.
Notes:
Make sure to connect your telephone service to the correct RJ-11 port.
For
single line telephone service, connect to port 1/2 or 1.
In North America, residential gateways have multi-line capability on the
RJ-11 telephone port labeled 1/2.
Line 1 is on pins 3 and 4 of port 1/2,
and Line 2 is supported on pins 2 and 5.
In Europe, residential gateways
support only one line per port.
Line 1 is on port 1 and line 2 is on port 2.
Telephones that require electrical connectors other than RJ-11 may
require an external adapter (sold separately).
6
Locate the AC power cord provided with your residential gateway. Insert one
end of the power cord into the AC connector on the back of the residential
gateway.
Then, plug the AC power cord into an AC outlet to power-up the
residential gateway. The residential gateway will perform an automatic search to
locate and sign on to the broadband data network. This process may take up to 2-
5 minutes. The modem will be ready for use when the
POWER
,
DS
,
US
and
ONLINE
LEDs on the front panel of the residential gateway stop blinking and
remain on continuously.
7
Plug in and power on your PC and other home network devices. The
LINK
LED
on the residential gateway corresponding to the connected devices should be on
or blinking.
8
Once the residential gateway is online, most Internet devices will have
immediate Internet access.
Note:
If your PC does not have Internet access, refer to
Frequently Asked
Questions
(on page 94) for information on how to configure your PC for TCP/IP.
For Internet devices other than PCs, refer to the DHCP or IP Address
configuration section of the User Guide or Operations Manual for those devices.
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29
How Do I Configure My DOCSIS Residential Gateway?
How Do I Configure My DOCSIS Residential Gateway?
To configure your residential gateway, you must first access the WebWizard
configuration pages. This section provides detailed instructions and procedures for
accessing the WebWizard pages and for configuring your residential gateway to
operate correctly. This section also presents examples and descriptions of each
WebWizard configuration page. Use the WebWizard pages to customize your
residential gateway to your needs rather than using the default settings. The
WebWizard pages in this section are organized in the order shown on the
Setup
page.
Important:
The WebWizard pages and the examples shown in this section are for
illustration purposes only. Your pages may differ from the pages shown in this
guide. The pages shown in this guide also represent the default values for the
device.
Note:
If you are not familiar with the network configuration procedures detailed in
this section, contact your service provider before you attempt to change any of the
residential gateway default settings.
Logging in to the Gateway for the First Time
The default configuration of the gateway uses IP address 192.168.0.1. If you have
connected the gateway correctly and you have properly configured your computer,
use the following steps to log in to the gateway as an administrator.
1
On your PC, open the web browser that you prefer to use.
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How Do I Configure My DOCSIS Residential Gateway?
2
In the address field, enter the following IP address:
192.168.0.1
. A Status DOCSIS
WAN login page similar to the following page opens.
3
On the Status DOCSIS WAN page, leave the User Name and Password field
blank and click
Log In
. The gateway opens with an Administration Management
page in the forefront. You can use the Administration Management page to
change your User Name and Password.
At this point you are logged into the gateway. You can select any of the setup
and management web pages.
However, you were directed to the Administration
Management to serve as a reminder to set up a new password.
Important:
We highly recommend that you set up a new password to safeguard
against the possibility of Internet attacks that look for devices operating with
well-known or factory default user names and/or passwords.

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