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Chapter 1
Introducing the DOCSIS Wireless Residential Gateway
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CAUTION:
The RESET button is for maintenance purposes only. Do not use unless
instructed to do so by your service provider. Doing so may cause you to lose
any settings you have selected.
7
MAC ADDRESS LABEL
—Displays the CM and WAN MAC addresses for the
residential gateway
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7
Introduction
This chapter describes how to properly install the residential gateway
and to connect the residential gateway to a computer and other
devices.
2
Chapter 2
Installing the DOCSIS Wireless
Residential Gateway
In This Chapter
Installation Preparations
......................................................................
8
Install the Wireless Residential Gateway
.........................................
13
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Chapter 2
Installing the DOCSIS Wireless Residential Gateway
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Installation Preparations
Before installing the residential gateway, make sure that your system meets or
exceeds the requirements listed in this section. Also, make sure that you have
prepared your home and home devices as described in this section.
What Are the System Requirements for Internet Service?
To ensure that your residential gateway operates efficiently for high-speed Internet
service, you must have an Internet-capable PC, Mac, or Internet appliance equipped
with an Ethernet port.
Note:
You will also need an active cable input line and an Internet connection.
What Types of Service Accounts Do I Need?
Depending upon the features your service provider offers, you may need to establish
one or both of the following accounts:
A high-speed Internet access account, if your residential gateway supports an
Internet connection
An account for telephone service, if your residential gateway supports digital
telephone service
Refer to one of the following topics to learn more about the types of service accounts
that you may need to establish.
High-Speed Internet Access Account
If you do
not
have a high-speed Internet access account, your service provider will
set up your account and become your Internet Service Provider (ISP). Internet access
enables you to send and receive e-mail, access the World Wide Web, and receive
other Internet services.
You will need to give your service provider information about the residential
gateway in order to use the high-speed internet feature that this product offers. Refer
to
Information Your Service Provider Needs
(on page 9) to learn how to locate the
information your service provider needs to establish a high-speed Internet access
account for the residential gateway
If you have an existing high-speed Internet access account, you will need to give
your service provider the serial number and MAC address of the residential gateway
in order to use the high-speed internet feature that this product offers. Refer to
Information Your Service Provider Needs
(on page 9) to learn how to locate this
information.
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Installation Preparations
OL-29159-01
9
Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the device:
The Serial Number (S/N) of the residential gateway.
The serial number consists
of a series of nine digits.
The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of 12 alphanumeric characters.
The Media Access Control (MAC) address of the residential gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12
alphanumeric characters.
The following illustration shows a typical bar coded label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number
_______________________
CM MAC MAC Address
________________________
MTA MAC Address
________________________
I Already Have a High-Speed Internet Access Account
Where Is the Best Location for My Wireless Residential Gateway?
The ideal location for your residential gateway is where it has access to outlets and
other devices. Think about the layout of your home or office, and consult with your
service provider to select the best location for your residential gateway. Read this
user guide thoroughly before you decide where to place your residential gateway.
Consider these recommendations:
Choose a location close to your computer if you will also use the residential
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Chapter 2
Installing the DOCSIS Wireless Residential Gateway
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gateway for high-speed Internet service.
Choose a location that is near an existing RF coaxial connection to eliminate the
need for an additional RF coaxial outlet.
Choose a location that is relatively protected from accidental disturbance or
harm, such as a closet, basement, or other protected area.
Choose a location so that there is plenty of room to guide the cables away from
the residential gateway without straining or crimping them.
Choose a location that allows adequate ventilation around the residential
gateway.
How Do I Mount the Wireless Residential Gateway on a Wall? (Optional)
If you wish, you can mount the residential gateway to a wall. This section describes
how to mount the residential gateway to a wall, and includes a list of equipment you
will need along with suggestions for choosing an appropriate place to mount the
residential gateway.
Select an Appropriate Place to Mount the Wireless Residential Gateway
You may mount the residential gateway to a wall that is made of cement, wood, or
drywall. When choosing an appropriate mounting place, refer to the following
recommendations:
Ensure that the mounting location is free of obstructions on all sides, and the
cables should be able to easily reach the residential gateway without strain.
Leave sufficient clearance between the bottom of the residential gateway and any
flooring or shelving underneath to allow access to cabling.
Allow enough slack in all cables so that the residential gateway can be removed
for any required maintenance without disconnecting the cables.
Choose a location that allows adequate ventilation around the residential
gateway.
Equipment Needed
Verify that you have the following items that you will need to mount the residential
gateway:
Two wall anchors for #8 x 1-inch screws
Two #8 x 1-inch pan head sheet metal screws
Drill with a 3/16-in. wood or masonry bit, as appropriate for the wall
composition
A copy of the wall-mounting illustrations shown on the following pages

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