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Page 141 / 171 Scroll up to view Page 136 - 140
WZR-HP-AG300H User Manual
106
Chapter 6
Trouble Shooting
Cannot connect to the network wirelessly.
•
Configure your wireless client with the same SSID, encryption type, and encryption key as set
on the AirStation.
The factory defaults are:
SSID -
BUFFALO-XXXXXX (the last 6 digits of the AirStation’s MAC address) +
“_A“ or “_G“
Encryption Type -
WPA/WPA2 mixed mode - PSK (Connect with either WPA-PSK TKIP or
WPA2-PSK AES).
Encryption Key -
Printed on the label of the AirStation.
Note:
Encryption is disabled by default in Asia Pacific.
• Place your AirStation and wireless devices 2 - 10 feet apart.
• Restart your AirStation.
You forgot AirStation's SSID, Encryption Key, or
Password.
Hold down the reset button on the base of your AirStation for 3 seconds to initialize its settings. All
settings, including your password, SSID, and encryption key will be initialized to their defaults.
The
factory defaults are:
SSID -
BUFFALO-XXXXXX (the last 6 digits of the AirStation’s MAC address) +
“_A” or “_G”
Encryption Type -
WPA/WPA2 mixed mode - PSK (Connect with either WPA-PSK TKIP or
WPA2-PSK AES).
Encryption Key -
Printed on the label of the AirStation.
(Encryption is disabled by default for Asia Pacific AirStations.)
The link speed is slower than 300 Mbps (Maximum
link speed is only 130 Mbps).
By default, the AirStation’s 300 Mbps mode is not enabled. You may enable it with the following
procedure:
1.
Open the configuration interface (chapter 4).
2.
In Easy Setup, click [Wireless SSID & Channel (11n 300 Mbps Mode)].
3.
Change the value in [300 Mbps Mode] - [Bandwidth] to 40 MHz and click [Apply].
If you still cannot connect at 300 Mbps, check the settings of your wireless client devices.
Page 142 / 171
Chapter 6
Trouble Shooting
WZR-HP-AG300H User Manual
107
Other Tips
Issue:
I reset my wireless router to factory settings and forgot how to log in to the configuration interface.
Answer:
Open your browser, enter 192.168.11.1 as the browser address, and hit Enter. You will be prompted
to log in. Enter “root” for the username and leave the password box empty (no password). Click [OK]
to complete the login and the option to reset your password will be available on the first page.
Issue:
How do I forward ports on my wireless router for my gaming console?
Answer:
Log in to the router’s configuration interface. From the home page, go to the Internet Game/ Port
Mapping section. Enter the port that needs to be forwarded and the IP address of the gaming
console.
Issue:
How do I enable or modify security encryption settings on the wireless router?
Answer:
Log in to the configuration interface with your browser. Go to [Wireless Config] - [Security]. Buffalo
recommends WPA for wireless encryption. The passphrase/key should be at least 8 characters in
length.
Issue:
How do I change my wireless router’s broadcasted network name (SSID)?
Answer:
Log in to the configuration interface. Go to the Wireless Config tab and then select the Basic tab
if necessary. Find the settings area for SSID. Select the [Use] radio button and enter the name you
wish to use for your network in the text field provided. Click [Apply] to save the settings. Once the
wireless router has rebooted, select the new network name for all wireless devices and re-enter your
encryption key if necessary.
Page 143 / 171
WZR-HP-AG300H User Manual
108
Chapter 6
Trouble Shooting
Issue:
What can I do if my wireless connection drops randomly or seems slow?
Answer:
There are many environmental factors that may cause this. First, ensure the issue is not range
related by moving the wireless router and the client device closer together.
If the connection drops
continue, then range is probably not the issue.
Other 2.4 GHz devices such as microwaves, other wireless networks, and 2.4 GHz wireless phones
may impact performance. Try a different wireless channel for your wireless router.
Log in to the
wireless router with your browser. Click on the Wireless Config tab and then the Basic tab. Wireless
channels from 1 - 11 may be selected.
Try the Auto-Channel option if available. Otherwise, manually
select an alternate channel and click [Apply].
Issue:
Though I am able to successfully make a connection with my wireless router, I am unable to access
the Internet with my web browser.
Answer:
First, power off the Cable or DSL modem, the wireless router, and your computer. Move the router's
mode switch to the
on
position.
Verify that the modem is connected to the wireless router with an
Ethernet cable to the WAN port.
Power on the modem and wait one minute. Power on the wireless
router and wait another minute. Power on the computer. Open a browser on the computer and
navigate to a familiar website to verify whether the Internet connection is functioning normally.
If after these steps, an Internet connection is still unavailable, power off the Cable or DSL modem
and computer again and directly connect your computer to the Cable or DSL modem with a cable
between the computer and the port on the modem. Power on the modem and wait one minute.
Power on the computer and again check for an Internet connection.
If an Internet connection IS NOT available with a direct connection to the computer, please call the
Internet Service Provider who installed the modem.
If an Internet connection IS available with a direct connection to the computer, please call our
customer support.
Issue:
Where can I download the latest drivers, firmware, and instructions for my Buffalo wireless products?
Answer:
The latest drivers and firmware are available online at
www.buffalotech.com
Page 144 / 171
WZR-HP-AG300H User Manual
109
Appendix A - Specifications
Wireless LAN Interface
Standard Compliance
IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n
Transmission Method
Direct Sequence Spread Spectrum (DSSS), OFDM, MIMO
802.11a Frequency Range
Available 808.11a frequencies depend on the country of purchase. See the next
page for details.
802.11g Frequency Range
2,412 - 2,462 MHz (Channels 1 - 11)
Transmission Rate
802.11b:
11, 5.5, 2, 1 Mbps
802.11a/g:
54, 48, 36, 24, 18, 12, 9, 6 Mbps
802.11n
20MHz BW
(LongGI)
130, 117, 104, 78, 52, 39, 26, 13 Mbps (2 stream)
65, 58.5, 52, 39, 26, 19.5, 13, 6.5 Mbps (1 stream)
40MHz BW
(LongGI)
270, 243, 216, 162, 108, 81, 54, 27 Mbps (2 stream)
135, 121.5, 108, 81, 54, 40.5, 27, 13.5 Mbps (1 stream)
(ShortGI) 300 Mbps (2 stream)
Access Mode
Infrastructure Mode
Security
AOSS, WPA2-PSK (TKIP/AES), WPA/WPA2 mixed PSK, WPA-PSK (TKIP/AES), 128 /
64bit WEP, Mac Address Filter
Wired LAN Interface
Standard Compliance
IEEE802.3ab (1000BASE-T), IEEE802.3u (100BASE-TX), IEEE802.3 (10BASE-T)
Transmission Rate
10 / 100 / 1000 Mbps
Transmission Encoding
1000BASE-T 4DPAM5, 100BASE-TX 4B5B/MLT-3, 10BASE-T Manchester Cording
Access Method
CSMA/CD
Speed and Flow Control
10 / 100 / 1000 Mbps, Auto Sensing, Auto MDIX
Number of LAN Ports
4
LAN Port Connector
RJ-45
USB Interface
Interface
USB 2.0
Connector Type
Type A (plug)
Compliance
5.0 V 500 mA (max 1000 mA)
Page 145 / 171
WZR-HP-AG300H User Manual
110
Appendix A Specifications
Other
Power Supply
External AC 100-240 V Universal, 50/60 Hz
Power Consumption
About 13.2 W (Max)
Dimensions
165 mm x 158 mm x 35mm (6.5 x 6.2 x 1.3 in.)
Weight
330 g (11.6 oz.) (not including the stand)
Operating Environment
0 - 40° C (32 - 104° F), 20 - 80% (non-condensing)
802.11a Frequency Range
USA
Canada
5,180 - 5,240 MHz (Channels 36, 40, 44, 48)
5,745 - 5,825 MHz (Channels 149, 153, 157, 161, 165)
EU
Kuwait
Saudi Arabia
UAE
Oman
Qatar
Egypt
5,180 - 5,240 MHz (Channels 36, 40, 44, 48)
5,260 - 5,320 MHz (Channels 52, 56, 60, 64)
Singapore
Australia
Hong Kong
The Philippines
India
Thailand
Malaysia
5,180 - 5,240 MHz (Channels 36, 40, 44, 48)
5,260 - 5,320 MHz (Channels 52, 56, 60, 64)
5,745 - 5,825 MHz (Channels 149, 153, 157, 161, 165)
South Korea
5,180 - 5,240 MHz (Channels 36, 40, 44, 48)
5,745 - 5,825 MHz (Channels 149, 153, 157, 161, 165)
China
5,745 - 5,825 MHz (Channels 149, 153, 157, 161, 165)
Taiwan
5,745 - 5,825 MHz (Channels 149, 153, 157, 161, 165)

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