Page 6 / 36
Scroll up to view Page 1 - 5
Sky Hub
Black Power Cable
Grey ADSL Cable and Microfilter
Check
your contents
1
6
Page 7 / 36
Black Ethernet Cable
(for a wired connection)
If you’re missing any of these items please give us a call on
08442 410 515
Extra Microfilter
7
Set Up Guide and Connect Card
Page 8 / 36
Find
your master phone socket
2
For your best speeds and stability you
should connect your Sky Hub to your
master phone socket. This is where
your broadband signal is strongest.
To find it look around your home for a
larger phone socket with a line in the
middle and possibly a BT or Openreach
logo. You can also try tracing where
your phone line enters your house
from the street and looking on the
wall near there.
8
OR
Page 9 / 36
Pre-filtered sockets
Alternative master
phone socket
You may find you have a pre-filtered
master phone socket. If you do, plug in
the grey end of the ADSL cable into the
back of the Sky Hub.
Remove the microfilter from the other
end of the grey ADSL cable, and plug the
grey ADSL cable directly into the ADSL
port on the master phone socket.
Then jump to step 4 on page 13 of this
Set Up Guide.
If you can’t find a master socket with
a line through it, look for a socket that
is thicker or with a BT logo in the top
or bottom corner.
9
OR
i
Master phone socket
If you can’t find your master phone
socket simply connect your Sky Hub
to a convenient phone socket. Your
broadband should still work but may not
perform as well as in the master socket.
Page 10 / 36
Unplug
3
everything from your master phone socket
Take it out of your master phone socket and continue to the
next page
.
If you have a
splitter
already inserted
(it may look like either of these):
10
OR
19216811.live