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If you’re an expert user, who wants to update
your preferences or firewall, you can access
your Sky Hub control panel by doing the
following:
Open up the Internet Explorer window or
any other internet browser that you use
In the address bar of the web browser,
type in
which will take
you to the Sky Broadband set up page
In the username field, type in your
username and password
The default login is (lowercase):
Username:
admin
Password:
sky
Click
OK
Advanced users
4
Sky Hub login
31
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Other stuff
Other things you need to know
about your new Sky Hub:
Using your equipment safely
Recycling
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33
Your Sky Hub has been manufactured to meet
international safety standards, but you must
take care if you want it to perform properly
and safely.
It’s important that you read this
section completely, especially the ‘Warnings
and Cautions’ instructions.
You should follow
the instructions set out in your Set Up Guide.
If you’ve any doubts about the set up process,
operation or safety of your Sky Hub, please
contact Sky.
Warnings and cautions
Remember that contact with 230V AC mains
can be lethal or can cause a severe electric
shock.
To avoid this risk:
• Never remove the cover of your Sky Hub.
There are no user-serviceable parts inside,
but there are some high-voltage live parts
• Don’t attempt to repair your Sky Hub. Instead,
please contact Sky Customer Services
• If you move your Sky Hub between locations at
different temperatures, allow it to reach room
temperature before you apply power to it
• Make sure that all electrical connections are
properly made
• Don’t try to connect any of your Sky Hub
to the mains supply until you’ve properly
connected all the other leads
• Disconnect your Sky Hub from the mains
supply before you disconnect any other
equipment from its rear panel
• Never push anything into holes, slots or other
openings in the casing of your Sky Hub
• Your Sky Hub is intended for use in moderate
climates. Don’t use or store your Sky Hub in
hot, cold, damp or dusty places
• In order to ensure a free flow of air around
your Sky Hub, allow at least 10cm of space
above and on all sides. Don’t cover any
ventilation holes and slots
Using your
equipment safely
1
Page 34 / 36
34
• Ensure the ventilation holes and slots
don’t become impeded with items such as
newspapers, tablecloths and curtains or
similar items
• Don’t place your Sky Hub close to sources
of heat such as a heater or direct sunlight. The
maximum temperature should not exceed 45°C
• Don’t place your Sky Hub in an enclosed
cabinet with other pieces of tv equipment
e.g. Sky Box, VCR or DVD
• Don’t put anything on your Sky Hub which
might drip or spill into it. Never stand objects
filled with liquids, such as vases, on top
• Never place naked flame sources, such as
lighted candles, on or adjacent to your Sky Hub
Mains plug and its fuse
The supplied mains plug may
be a non-rewireable type or
a rewireable type. Both types
contain an approved 3A fuse. If you need to
replace the fuse, use an ASTA or BSI approved
BS 1362 fuse, rated at 3A and marked with
either of these symbols. Non-rewireable plugs
have the fuse beneath a fuse cover on the plug
face. Use a screwdriver to lever off the fuse
cover, replace the fuse with a new one and refit
its cover. Never use a plug if its fuse cover is
missing. Rewireable plugs have the fuse inside.
Use a screwdriver to remove the plug’s back
cover, then lever out the fuse and replace it
with a new one. Replace the plug’s back cover.
If the supplied mains plug is not suitable for
your mains socket outlet, remove its fuse and
then cut the plug off the lead. Destroy the
severed plug immediately to avoid the shock
hazard which would exist if this were to be
plugged into a mains socket. Don’t attempt
to repair or modify the mains lead or plug. Fit
an appropriate mains plug on the lead. If this
plug contains a fuse, it should be as described
above. If you’re using a non-fused plug, an
external fuse must not exceed 5A.
Connecting to the mains supply
Your Sky Hub operates with 230V AC, 50 Hz
mains supply. Don’t connect it to a DC power
supply. On some models, the supplied mains
lead has a 2-way connector at one end and
a mains plug at the other. Insert the 2-way
connector into your Sky Hub before you insert
the plug into the mains supply. The only way
to disconnect your Sky Hub from the mains
is to take the plug out of the socket. Your Sky
Hub must therefore be installed near the
mains socket outlet, which should be easily
accessible.
If you’re in any doubt about
anything relating to the mains supply,
consult a competent electrician.
Page 35 / 36
Make a difference with Sky
Give your old Sky product a new
life. We can reuse most parts of
your old Sky product and any parts
we can’t, we recycle. The crossed
out wheeled bin symbol is used to
mark products that should not be disposed of
with general household waste, but collected
separately for reuse or recycling. The product
contains materials that when processed
correctly can be recovered, reused or recycled.
Old Sky equipment can be reused or recycled,
and the good news is that it’s really easy to do.
We have three options for you:
1.
Send it to us, for free, and we’ll make sure it
gets reused or recycled. Package it carefully,
remove any batteries and include a note to say
that it is for reuse or recycling, then send it to:
Sky Accessories, FREEPOST RLUT-GCLR-LBXK,
Unipart Technology Logistics, Unit G Swift
Park, Old Leicester Road, Rugby, CV21
1DZ.
2.
You can also take it to your local Designated
Collection Facility (DCF) – find one at
www.recycle-more.co.uk
3.
Or give it to your Sky engineer next time
they visit.
For more information on reuse and recycling
your old Sky products, and to find more about
what we do, go to
sky.com/environment
Recycling
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