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Page 36 / 51 Scroll up to view Page 31 - 35
34
USING YOUR ROUTER
4°
Click on “Restore Factory Defaults” in the left-
hand column under the “Utilities” heading.
5
.
Click on the “Restore Defaults” button.
Page 37 / 51
35
USING YOUR ROUTER
6°
A warning box will open that says, “Warning: All your settings
will be lost. Are you sure you want to do this?” Click “OK”.
7
.
The Router will begin the restoring process. Once
the restore is complete, the Router will reboot.
Note:
This may take several minutes.
Your Router has successfully been restored to its factory settings.
Page 38 / 51
36
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Troubleshooting
The Setup CD does not automatically start°
If Belkin Setup does not run when you insert the CD-ROM, your
computer may not be configured to open CDs automatically.
If Belkin Setup does not appear within 15 seconds, browse
to your CD-ROM drive and open the “Belkin Setup” icon.
Alternatively, you may visit
http://router/
and perform the
setup manually. Please see “Manual Setup Using Your
Browser” earlier in this manual for more information.
Belkin Setup cannot find my Router°
If Belkin Setup is not able to communicate with your Router during
the installation process, please check the following items.
1°
Make sure that the wireless hardware on your
computer is turned on, if available.
2°
Try connecting your computer to one of the four “wired”
ports on the Router with an Ethernet cable.
3°
Ensure that the Router is on. The front-panel light should be on.
4°
Unplug the Router’s power supply for 10
seconds, then plug it back in.
5°
There may be firewall software on your computer preventing
an outgoing connection. You may choose to temporarily
disable this software before attempting setup.
If Belkin Setup still cannot find the Router, you might choose
to do a manual setup. Refer to “Manually Configuring
Network Settings” in this manual for details.
Page 39 / 51
37
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin Setup cannot connect my Router to the Internet°
If Belkin Setup is not able to connect the Router to
the Internet, please check the following items:
1°
Use the troubleshooting suggestions within Belkin Setup.
2°
If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly. Some
user names require that the ISP’s domain may be at the end of the
name. Example: “[email protected]”. The “@myisp.com” part of
the user name may need to be typed as well as your user name.
3°
If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method.
Belkin Setup completed installation, but I cannot browse the
Web° The light on the front of my Router is blinking amber°
1°
Make sure the Router is connected to your modem with an
Ethernet cable via the Router’s one WAN (modem) port.
2°
Unplug the modem from its power source and make sure
that it goes dark. Then reapply power to the modem.
3°
Unplug your Router’s power supply, wait 10 seconds,
and plug it back in. This will cause the Router to try
to reestablish communication with the modem.
Page 40 / 51
38
TROUBLESHOOTING, SUPPORT, AND WARRANTY
Belkin Setup completed installation, but I cannot browse the
Web° The light on the front of my Router is solid amber°
1°
Use the troubleshooting suggestions within Belkin Setup.
2°
If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly. Some
user names require that the ISP’s domain may be at the end of the
name. Example: “[email protected]”. The “@myisp.com” part of
the user name may need to be typed as well as your user name.
3°
If you have a static connection, your ISP will have
assigned you an IP address, subnet mask, and gateway
address. Please re-run Belkin Setup and enter this
information when a static connection is mentioned.
4°
You may need to configure your Router to meet
the specific requirements of your ISP. To search
our knowledge base for ISP-specific issues, go to:
and type in “ISP”.
5°
If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method.
I can’t connect to the Internet wirelessly°
If the light on the front of the Router is solid blue, then your
Router is connected to the Internet. You may not be connected
to the Router’s wireless network. Please refer to “Adding
Computers to Your Network” in this manual for instructions.
If your Windows XP computer is running SP2, you will
not be able to set up the Router via the wireless setup
process. You will need to either update to Windows XP
SP3 or complete the setup via a wired connection.

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