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RECOMMENDED WEB BROWSER SETTINGS
8
2°
In the “Internet Options” screen, there are three selections: “Never dial
a connection”, “Dial whenever a network connection is not present”,
and “Always dial my default connection”° If you can make a selection,
select “Never dial a connection”° If you cannot make a selection, go to
the next step°
In most cases, you will not need to make any changes to your web browser’s settings° If you are having trouble accessing the Internet or the Web-
Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section°
Microsoft
®
Internet Explorer 4°0 or Higher
1°
Start your web browser° Select “Tools” then “Internet Options”°
3°
Under the “Internet Options” screen, click on “Connections” and select
“LAN Settings
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RECOMMENDED WEB BROWSER SETTINGS
Netscape
®
Navigator
®
4°0 or Higher
1°
Start Netscape° Click on “Edit” then “Preferences”°
2°
In the “Preferences” window, click on “Advanced” then select “Proxies”°
In the “Proxies” window, select “Direct connection to the Internet”°
4°
Make sure there are no check marks next to any of the displayed
options: “Automatically detect settings”, “Use automatic configuration
script”, and “Use a proxy server”° Click “OK”° Then click “OK” again in
the “Internet Options” page°
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TROUBLESHOOTING
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3°
The Setup Assistant should start within a few seconds° If, instead, a
window appears showing the files on the CD, double-click on the icon
labeled “SetupAssistant°exe”°
Problem:
Installation CD does not automatically start°
Solution:
If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with
the CD drive°
1°
If the Setup Assistant screen does not appear within 15–20 seconds,
open up your CD-ROM drive by double-clicking on the “My
Computer” icon that is located on your desktop°
2°
Next, double-click on the CD-ROM drive that the Setup Assistant
Software CD has been placed in to start the installation°
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2°
Unplug power to the Router for 10 seconds, and then plug the power
back into the Router° Ensure that the Router’s Power light is on; it
should be solid green° If not, check to make sure that the AC adapter is
correctly connected to the Router and plugged into a wall outlet°
3°
Ensure that you have a cable (use the cable included with the Router)
connected between (1) the network (Ethernet) port on the back of the
computer and (2) one of the LAN ports, labeled “1” through “4”, on the
back of the Router°
Note:
The computer should NOT be connected to the port labeled
“Modem” on the back of the Router°
4°
Try shutting down and restarting your computer, then rerunning the
Setup Assistant°
4°
If the Setup Assistant still does not start, reference the section titled
“Manually Configuring Network Settings” (page 74 of this User Manual)
for an alternate setup method°
Problem:
The Setup Assistant cannot find my Router°
Solution:
If the Setup Assistant is not able to find the Router during the installation
process, please check the following items:
1°
If the Setup Assistant is not able to find the Router during the
installation process, there may be third-party firewall software installed
on the computer attempting to access the Internet° Examples of third-
party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee
Personal Firewall, and Norton Personal Firewall°
If you do have firewall software installed on your computer, please make
sure that you properly configure it° You can determine if the firewall
software is preventing Internet access by temporarily turning it off° If,
while the firewall is disabled, Internet access works properly, you will
need to change the firewall settings to function properly when it is
turned on°
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to allow
Internet access°
If the Setup Assistant is still unable to find the Router, reference
the section titled “Manually Configuring Network Settings” for
installation steps°
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Problem:
The Setup Assistant cannot connect my Router to the Internet°
Solution:
If the Setup Assistant is not able to connect the Router to the Internet,
please check the following items:
1°
Use the troubleshooting suggestions within the Setup Assistant° If
the troubleshooting screen does not open automatically, click on the
“Troubleshoot” button in the lower, right-hand corner of the Setup
Assistant window°
2°
If your ISP requires a user name and password, make sure that you
have typed in your user name and password correctly° Some user
names require that the ISP’s domain be at the end of the name°
Example: “myname@myisp°com”° The “@myisp°com” part of the user
name may need to be typed as well as your user name°
If you continue to have no Internet connection, reference the section
titled “Manually Configuring Network Settings” (page 74 of this User
Manual) for alternate setup method°
Problem:
•
The Setup Assistant completed installation, but my web browser
doesn’t work°
•
I am unable to connect to the Internet° The Router’s “Internet” light
is off and the “Modem” light is blinking°
Solution:
If you cannot connect to the Internet, the “Internet” light is off, and the
“Modem” light is blinking, the problem may be that your modem and
Router are not connected properly°
1°
Make sure the network cable between the modem and the Router is
connected° We strongly recommend using the cable that was supplied
with your cable or DSL modem for this purpose° The cable should be
connected at one end to the Router’s “Modem” port, and at the other
end to the network port on your modem°
2°
Unplug the cable or DSL modem from its power source for three
minutes° After three minutes, plug the modem back into its power
source° This may force the modem to properly recognize the Router°
3°
Unplug the power to your Router, wait 10 seconds, and then reconnect
the power° This will cause the Router to reattempt communication with
the modem°
If the “Modem” light on the Router is not lit after completing these steps,
please contact Belkin Technical Support°
4°
Try shutting down and restarting your computer°

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