Belkin F5D8636-4v1 Router Manual PDF (Setup & Configuration Guide)

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Problem:

•

The Setup Assistant completed installation, but my web browser

doesn’t work°

•

I am unable to connect to the Internet° The Router’s “Modem” light

is on and the “Internet” light is blinking°

Solution:

If you cannot connect to the Internet, the “Modem” light is on, and the

“Internet” light is blinking, the problem may be that your connection type

may not match the ISP’s connection°

•

If you have a “static IP address” connection, your ISP must assign

you the IP address, subnet mask, and gateway address° Please

refer to the section entitled “Alternate Setup Method” for details on

changing this setting°

•

If you have a “PPPoE” connection, your ISP will assign you a user

name and password and sometimes a service name° Make sure the

Router connection type is configured to PPPoE and the settings

are entered properly° Please refer to the section entitled “Alternate

Setup Method” for details on changing this setting°

•

You may need to configure your Router to meet the specific

requirements of your ISP° To search our Knowledge Base for

ISP-specific issues, go to:

http://web°belkin°com/support

and

type in “ISP”

If you are still unable to access the Internet after verifying these settings,

please contact Belkin Technical Support°

Problem:

•

The Setup Assistant completed, but my web browser doesn’t work°

•

I am unable to connect to the Internet° The “Modem” light on my

Router is blinking and the “Internet” light is solid°

Solution:

If the “Modem” light is blinking and the “Internet” light is solid, but

you are unable to access the Internet, there may be third-party firewall

software installed on the computer attempting to access the Internet°

Examples of third-party firewall software are ZoneAlarm, BlackICE PC

Protection, McAfee Personal Firewall, and Norton Personal Firewall°

If you do have firewall software installed on your computer, please make

sure that you properly configure it° You can determine if the firewall

software is preventing Internet access by temporarily turning it off° If,

while the firewall is disabled and Internet access works properly, you

will need to change the firewall settings to function properly when it is

turned on°

Please refer to the instructions provided by the publisher of your

firewall software for instructions on configuring the firewall to allow

Internet access°

If you are still unable to access the Internet after disabling any firewall

software, please contact Belkin Technical Support°

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3°

The exact window that opens will vary depending on the model of

wireless card you have; however, any of the utilities should have a list of

“Available Networks”—those wireless networks it can connect to°

Does the name of your wireless network appear in the results?

Problem:

I can’t connect to the Internet wirelessly°

Solution:

If you are unable to connect to the Internet from a wireless computer,

please do the following:

1°

Look at the lights on your Router° Your Belkin Router’s lights should be

as follows:

•

The “Power” light should be on°

•

The “Internet” light should be on and not blinking°

•

The “Modem” light should be either on or blinking°

2°

Open your wireless utility software by clicking on the icon in the system

tray at the bottom, right-hand corner of the screen° If you are also using

a Belkin Wireless Card or Adapter with this Router, the tray icon should

look like this

Yes, my network name is listed—go to the troubleshooting solution

titled “I can’t connect to the Internet wirelessly, but my network name

is listed”°

No, my network name is not listed—go to the troubleshooting solution

titled “I can’t connect to the Internet wirelessly, and my network name is

not listed”°

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed°

Solution:

If the name of your network is listed in the “Available Networks” list,

please follow the steps below to connect wirelessly:

1°

Click on the correct network name in the “Available Networks” list°

2°

If the network has security (encryption) enabled, you will need to enter

the network key° For more information regarding security, see the

section entitled “Securing your Wi-Fi Network” in this User Manual°

3°

Within a few seconds, the tray icon in the lower, left-hand corner of

your screen should turn green, indicating a successful connection to

the network°

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Problem:

I can’t connect to the Internet wirelessly, and my network name is

not listed°

Solution:

If the correct network name is not listed under “Available Networks”

in the wireless configuration utility, please attempt the following

troubleshooting steps:

1°

Temporarily move your computer, if possible, five to 10 feet away from

the Router° Close the wireless configuration utility, and reopen it° If the

correct network name now appears under “Available Networks”, you

may have a range or interference problem° Please see the suggestions

discussed in the section titled “Placement of your Router for Optimal

Performance” in this User Manual°

2°

Using a computer that is connected to the Router through a network

cable (as opposed to wirelessly), ensure that “Broadcast SSID” is

enabled° This setting is found on the Router’s wireless “Channel and

SSID” configuration page°

If you are still unable to access the Internet after completing these steps,

please contact Belkin Technical Support°

Problem:

My wireless network performance is inconsistent°

Data transfer is sometimes slow°

Signal strength is poor°

I am having difficulty establishing and/or maintaining a Virtual Private

Network (VPN) connection°

Solution:

Wireless technology is radio-based, which means connectivity and

the throughput performance between devices decreases when the

distance between devices increases° Other factors that will cause signal

degradation (metal is generally the worst culprit) are obstructions such

as walls and metal appliances° As a result, the typical indoor range of

your wireless devices will be between 100 to 200 feet° Note also that

connection speed may decrease as you move farther away from the

Router or access point°

In order to determine if wireless issues are related to range, we suggest

temporarily moving the computer, if possible, five to 10 feet away from

the Router°

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These Belkin products are available at your local retailer, or can be

ordered from Belkin directly°

Changing the Wireless Channel

Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability° The

default channel the Router is shipped with is channel 11° You may choose from several other channels depending on your region (see the section titled

“Changing the Wireless Channel” on page 43 for instructions on how to choose other channels)°

Limiting the Wireless Transmit Rate

Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability° Most wireless cards have the ability to

limit the transmission rate° To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless

card’s connection° In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless

card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property° Wireless client cards are usually set to

automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule,

slower transmission rates are more stable° Experiment with different connection rates until you find the best one for your environment; note that all

available transmission rates should be acceptable for browsing the Internet° For more assistance, see your wireless card’s user manual°

Problem:

How do I extend the range of my wireless network?

Solution:

Belkin recommends using one of the following products to extend

wireless network coverage throughout large homes or offices:

•

Wireless Access Point: A wireless access point can effectively

double the coverage area of your wireless network° An access

point is typically placed in the area not currently covered by your

G Wireless Router, and is connected to the Router using either

an Ethernet cable or through your home’s power lines using two

Powerline Ethernet Adapters°

•

For 802°11g (54g™) wireless networks, Belkin offers a Wireless G

Range Extender/Access Point that can be connected wirelessly to

a Belkin G Wireless Router, without requiring an Ethernet cable or

Powerline Ethernet Adapters°

For network/range extension information, please visit:

www°belkin°com/networking

to find out more about:

Wireless G Range Extender/Access Point (F5D7130)

Powerline Ethernet Adapter (F5D4070)

Powerline USB Adapter (F5D4050)

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4°

Click “Apply Changes” to finish° Encryption in the Wireless Router

is now set° Each of your computers on your wireless network will now

need to be configured with the same security settings°

WARNING:

If you are configuring the Wireless Router or Access Point

from a computer with a wireless client, you will need to ensure that

security is turned on for this wireless client° If this is not done, you will

lose your wireless connection°

Note to Mac users:

Original Apple AirPort products support 64-bit

encryption only° Apple AirPort 2 products can support 64-bit or 128-bit

encryption° Please check your Apple AirPort product to see which

version you are using° If you cannot configure your network with 128-bit

encryption, try 64-bit encryption°

Problem:

I am having difficulty setting up Wired Equivalent Privacy (WEP) security

on a Belkin Wireless Router or Belkin Access Point°

Solution:

1°

Log into your Wireless Router or Access Point°

Open your web browser and type in the IP address of the Wireless

Router or Access Point° (The Router’s default is 192°168°2°1, the Access

Point’s default is 192°168°2°254°) Log into your Router by clicking on the

“Login” button in the top, right-hand corner of the screen° You will be

asked to enter your password° If you never set a password, leave the

password field blank and click “Submit”°

Click the “Wireless” tab on the left of your screen° Select the

“Encryption” or “Security” tab to get to the security settings page°

2°

Select “128-bit WEP” from the drop-down menu°

3°

After selecting your WEP encryption mode, you can type in your

hex WEP key manually, or you can type in a passphrase in the

“Passphrase” field and click “Generate” to create a WEP key from

the passphrase° Click “Apply Changes” to finish° You must now set

all of your clients to match these settings° A hex (hexadecimal) key is

a combination of numbers and letters from A–F and 0–9° For 128-bit

WEP, you need to enter 26 hex keys°

For example:

C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4

= 128-bit key

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