Belkin F5D8635-4v1 Router Manual PDF (Setup & Configuration Guide)

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RECOMMENDED WEB BROWSER SETTINGS

8

In most cases, you will not need to make any changes to your web

browser’s settings° If you are having trouble accessing the Internet or

the Web-Based Advanced User Interface, then change your browser’s

settings to the recommended settings in this section°

Microsoft

®

Internet Explorer 4°0 or Higher

1°

Start your web browser° Select “Tools” then “Internet Options”°

2°

In the “Internet Options” screen, there are three selections: “Never

dial a connection”, “Dial whenever a network connection is not

present”, and “Always dial my default connection”° If you can make

a selection, select “Never dial a connection”° If you cannot make a

selection, go to the next step°

3°

Under the “Internet Options” screen, click on “Connections” and

select “LAN Settings…”°

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RECOMMENDED WEB BROWSER SETTINGS

4°

Make sure there are no check marks next to any of the displayed

options: “Automatically detect settings”, “Use automatic configuration

script”, and “Use a proxy server”° Click “OK”° Then click “OK” again in

the “Internet Options” page°

Netscape

®

Navigator

®

4°0 or Higher

1° Start Netscape° Click on “Edit” then “Preferences”°

2° In the “Preferences” window, click on “Advanced” then select

“Proxies”° In the “Proxies” window, select “Direct connection to

the Internet”°

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TROUBLESHOOTING

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Setup Assistant CD does not automatically start°

If the CD-ROM does not start the Setup Assistant automatically, it could

be that the computer is running other applications that are interfering

with the CD drive°

1°

If the Setup Assistant Welcome screen does not appear within 15–20

seconds, open up your CD-ROM drive by double-clicking on the “My

Computer” icon that is located on your desktop°

2°

Next, double-click on the CD-ROM drive that the Setup Assistant CD

has been placed in to start the installation°

3°

The Setup Assistant should start within a few seconds° If, instead, a

window appears showing the files on the CD, double-click on the icon

labeled “SetupAssistant”°

4°

If the Setup Assistant still does not start, reference the section titled

“Manually Configuring Network Settings” (page 68) of this User

Manual for an alternative setup method)°

Setup Assistant cannot find my Router°

If the Setup Assistant is not able to find the Router during the installation

process, please check the following items:

1°

If the Setup Assistant is not able to find the Router during the

installation process, there may be third-party firewall software

installed on the computer attempting to access the Internet°

Examples of third-party firewall software are ZoneAlarm, BlackICE PC

Protection, McAfee Personal Firewall, and Norton Personal Firewall° If

you do have firewall software installed on your computer, please make

sure that you properly configure it° You can determine if the firewall

software is preventing Internet access by temporarily turning it off° If,

while the firewall is disabled, Internet access works properly, you will

need to change the firewall settings to function properly when it is

turned on° Please refer to the instructions provided by the publisher

of your firewall software for instructions on configuring the firewall to

allow Internet access°

2°

Unplug power to the Router for 10 seconds, and then plug the power

back into the Router° Ensure that the Router’s “router” LED is on; it

should be solid BLUE° If not, check to make sure that the AC adapter

is connected to the Router and plugged into a wall outlet°

3°

Ensure that you have a cable connected between (1) the network

(Ethernet) port on the back of the computer and (2) one of the “to

Wired Computers” ports on the back of the Router°

Note:

The computer should NOT be connected to the port labeled

“to Modem” on the back of the Router°

4°

Try shutting down and restarting your computer, then rerunning

the Setup Assistant°

If the Setup Assistant is still unable to find the Router, reference

the section titled “Manually Configuring Network Settings” for

installation steps°

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TROUBLESHOOTING

Setup Assistant cannot connect my Router to the Internet°

If the Setup Assistant is not able to connect the Router to the Internet,

please check the following items:

1°

Use the troubleshooting suggestions within the Setup Assistant°

2°

If your ISP requires a user name and password, make sure that you

have typed in your user name and password correctly° Some user

names require that the ISP’s domain may be at the end of the name°

Example: “myname@myisp°com”° The “@myisp°com” part of the user

name may need to be typed as well as your user name°

If you continue to have no Internet connection, reference the section

titled “Manually Configuring Network Settings” (page 68 of this User

Manual for an alternative setup method)°

•

The Setup Assistant completed installation, but my web

browser doesn’t work°

•

I am unable to connect to the Internet. The “modem” LED on

my Router is off, and the “internet” LED is blinking°

If you cannot connect to the Internet, and the “modem” LED is off, and

the “internet” LED is blinking, the problem may be that your modem

and Router are not connected properly°

1°

Make sure the network cable between the modem and the Router

is connected° The cable should be connected at one end to the

Router’s “to Modem” port, and at the other end to the network port

on your modem°

2°

Unplug the cable or DSL modem from its power source for three

minutes° After three minutes, plug the modem back into its power

source° This may force the modem to properly recognize the Router°

3°

Unplug the power to your Router, wait 10 seconds, and then

reconnect the power° This will cause the Router to reattempt

communication with the modem° If the “modem” LED on the

Router is not lit after completing these steps, please contact Belkin

Technical Support°

4°

Try shutting down and restarting your computer°

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TROUBLESHOOTING

• The Setup Assistant completed installation, but my web browser

doesn’t work°

• I am unable to connect to the Internet. The “modem” LED on my

Router is on, and the “internet” LED is blinking°

1°

If you cannot connect to the Internet, the “modem” LED is on, and the

“internet” LED is blinking, the problem may be that your connection

type may not match the ISP’s connection°

2°

If you have a “static IP address” connection, your ISP must assign you

the IP address, subnet mask, and gateway address° Please refer to the

section entitled “Alternate Setup Method” for details on changing this

setting°

3°

If you have a “PPPoE” connection, your ISP will assign you a user

name and password and sometimes a service name° Make sure the

Router’s connection type is configured to PPPoE and the settings are

entered properly° Please refer to the section entitled “Alternate Setup

Method” for details on changing this setting°

4°

You may need to configure your Router to meet the specific

requirements of your ISP° To search our knowledge base for ISP-

specific issues, go to:

http://web°belkin°com/support

and type in “ISP”°

If you are still unable to access the Internet after verifying these settings,

please contact Belkin Technical Support°

• The Setup Assistant completed, but my web browser doesn’t work.

• I am unable to connect to the Internet. The “modem” LED on my

Router is blinking, and the “internet” LED is solid°

1°

If the “modem” LED is blinking, and the “internet” LED is solid, but

you are unable to access the Internet, there may be third-party firewall

software installed on the computer attempting to access the Internet°

Examples of third-party firewall software are ZoneAlarm, BlackICE PC

Protection, McAfee Personal Firewall, and Norton Personal Firewall°

2°

If you do have firewall software installed on your computer, please

make sure that you properly configure it° You can determine if the

firewall software is preventing Internet access by temporarily turning it

off° If, while the firewall is disabled, Internet access works properly, you

will need to change the firewall settings to function properly when it is

turned on°

3°

Please refer to the instructions provided by the publisher of your

firewall software for instructions on configuring the firewall to allow

Internet access°

If you are still unable to access the Internet after disabling any firewall

software, please contact Belkin Technical Support°

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